The proprietress was very helpful and pleasant.
Deborah K.
Customer Reviews for Bows Petals n Lace Florist
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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The motor to the Uhaul really needs serviced. The transmission did not want to shift gears.
Rebecca S.Great Service!!!!!!
Albert W.Good job
fidel B.I'm a fan of U-Haul, BUT I've had some bad experiences. However, not at Bows Petals n Lace. This is a GREAT, friendly, helpful, down-to-earth vendor. They actually care about their customers! I'll use them again!!!
robert B.Very friendly and helpful!
SHARON P.Trailer leaked and ruined the furniture I picked up.
Laureen W.I was well pleased, the service was great ,Would recommend Bows Petals and Lace to anyone needing a U-Haul .
beryl D.Very friendly staff and equipment and accessories were already for us at check in.
Deane J.They never returned the trailer in the system. Now I'm being billed for two weeks of use when I used it for one day.
Wilford G.Great service!
clifton S.Got car dolly from the rental store . As soon as I put my car on it I noticed the tire was completely flat . Had to borrow a compressor from my neighbor to inflate it . I later discovered the reason was a nail in the tire . I informed the rental location so the next person does not have the same issue
richard F.No improvements needed!
Travis P.Door was locked when we arrived and sign on door said "Back soon, out delivering flowers." She returned 30 minutes after we got there and then she took 25 minutes to get us checked in and to the truck, even though we already checked in and paid online. Very disappointing experience.
Kyle E.Polite and helpful.
Roger L.Very friendly
GRADY H.Nothing was absolutely perfect
Casey B.This lady is the most unprofessional, disrespectful, inattentive and careless individual I have ever met. She absolutely should not be representing a big company like U-Haul. She made us wait 35 minutes to finish her other job before she can come to the address to release the truck. Once she got there, she took 30 minutes to complete paperwork that I had already completed online prior to picking it up. U-Haul should ashamed to allow such incompetence and such lack of customer care and services.
Dr. Dorothy C.There was no walk through inspection of the truck! Picked it up without realizing that the windshield seal was coming off. Also knew nothing about the free month storage rental! Didn't matter anyway because was given 6 different locations by Corporate office and wasted time at every location even with reservation only to find out that none of the locations had any storage units available! Wasted a complete day of my time! Unloaded the truck in my garage and house until I can find a storage unit!!!! Will never use or recommend UHAUL again!!!!!!
william W.Good job
fidel B.Good job
fidel B.Have the larger size available save extra trips and $500 in gas
Brian P.Lady was too busy with florist business and seemed to be bothered. Required trailer to be backed into an extremely tight area. Lack of appreciation. Didn't want to be bothered with Uhaul.
JOSEPH C.U-Haul website wouldn't let me rent trailer spent couple of hours trying to get this trailer don't do maintenance on your site on weekends.
garland H.All they wanted to do was sell flowers, no boxes, no blankets and not friendly.
donald P.Annette is awesome
anthony J.Everything was very professional, we would definitely use them again
buddy H.Ms. Annette Communicated very well, returned phone calls promptly and followed through the entire process very professionally from initial inquiry until return of the equipment She was very helpful and accommodating in every way possible and it was very much appreciated.
Laura B.place was closed
BRIAN KEITH B.The tire on the auto transporter was bad and UHaul never fixed it I think the dealer is fine I think UHaul needs to be more oroactice
William W.Our quote was $167 when we reserved the Uhaul, but we got charged $190 and didn't even realize until we received the notification from our bank of the charge. So thays the unfortunate part
Jessica V.I was charged a clean up fee and don't know why??? We cleaned out all of the trash before we left the truck at this location. If there was a problem, I should have been CALLED before I was CHARGED!!!!
NIKKI P.Friendly and helpful
William C.Comments mainly around the equipment. The truck seems outdated. 1. There is no cruise control in the truck. 2. There are no USB ports for charging phones or GPS usage. 3. The cab is extremely loud at highway speed. 4. Windshield wipers most likely are really old and need to replaced. I ran into heavy rains and the wipers didn't work well at all. I rented a 26ft truck which was nicer than this unit. I would have thought Uhaul would have had better equipment and judging from mileage, it has been around a while.
Kenneth P.I had a U-Haul reserved in Nashville, and it was messed up due to the insane volume. I was able to book quickly with Bows Petals n Lace (1 day notice), and they had everything impeccably ready. Thank you for saving the day!
Danny S.They didn't understand why haul had us drive from cookeville to Livingston ,when there are haul dealers in Cookeville.
LYNN E.Excellent and knowledgeable service.
mark N.Did a very POOR job! Changed the drop off location with out telling me. Didn't explain a dang thing!! Would not recommend this place to a 1st time renter!! Very poor! Must of been 100 degress in the shop!
lonnie M.Great place to rent from and a amazing place to get flowers while you are there
Justin C.Suck never rent off ya again
CHRISTIE R.I'm real disappointed because the guy I called with the 24-hour 1-800 number was so off with how much I had to pay but it was super important and I just I felt like U-Haul was real disappointed and just unprofessional and that was with the 24-hour 1-800 number the U-Haul in Livingston Tennessee she was she was a nice lady
SCOTT L.We use this business pretty often. Always a pleasure to do business with them
MIKE M.Nada
Jeffrey S.Good job
phil M.Livingston AND Hixson locations are FABULOUS!!!!!! I recommend Livingston! They really took care of me and my mom. Very kind. Very knowledgeable. Hixson location was same. Very kind and we will be using them for more than a drop off location hopefully very soon!
Amy C.It's perfect the way it is
dekota P.I was charged 179.00$ for a 18.9 mile usage cause of some broken glass in back i wasnt aware of friends helped me me cause im disabled
tonia C.Stole money from me
brenton S.Very pleasant
David M.No improvement needed. Very friendly, comfortable location.
robert B.