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Steven L
Customer Reviews for Hammertime Sports Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Computer system was very slow and dragged out the whole process.
Keith BYou never gave me back my 100$ refund
Loangelo HThe person who was to issue the truck I reserved was late. She arrived wearing a sweatshirt emblazoned with the name of a political candidate. That was unprofessional, but paled in comparison to the saying on the sweatshirt, "Hurting your feelings is not a crime." This message clearly said the person was not there for customer service, if she was unkind to customers, that would be okay. I was surprised a U-Haul franchise would allow an employee to wear clothing with such an unprofessional and unfriendly message.
John PI had to use U-haul 2 different times in the sane week both times was with Kelly at Belvidere HammerTime U-Haul and she was just as great the 2nd time. My go to U-Haul!
Chris MTodo de lujo
ezequiel RGas tank was only a quarter full. At 5 mpg I had to go immediately to the gas station. I ended up turning it in with a half tank. Hard to gage a quarter tank when you fill up. Prefer tank to be full when picked up so I just fill up before dropping off.
Kristine KYou all have good customer services excellent I would l rent from you all again
Fred MThe lady who handled my rental was great,gave me all the right information and got insurance with rental, ended up getting hit and run with rental, all was covered and U-Haul people were great thru process. Thanks
Don L