Boss Lady was so nice. She even hooked me up!! Thank you!Natalie D.
Customer Reviews for Boss Lady Logistics At Otter Self Storage
(Distribuidor de U-Haul del vecindario)
Tallahassee, FL 32310
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 9 a. m. - 3 p. m.
- Mar. - mié.: 12 p. m. - 3 p. m.
- Jue.: 12 p. m. - 5 p. m.
- Vie.: 10 a. m. - 6 p. m.
- Sáb.: 8:30 a. m. - 1 p. m.
- Dom.: 8 a. m. - 12 p. m.
- 6/24/2022 - 8/31/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The location-i of pick up was changed and NOT communicated to me. There were no blankets that I ordered - also NOT communicated to me ahead of time; and no furniture dolly - also NOT communicated. When I went back to drop off dolly the center was closed but posted as open. Really awful communication all around.Kandace B.
El cliente no dejó un comentario.Michael B.
Friendly staff. Very welcoming and got you going fast.Carlos C.
Great service!Van B.
El cliente no dejó un comentario.Stephen F.
At this location no improvement are needed. Other locations could take lessons in dealing with customers from this Lady.HENRY K.
Maybe stay open a little later on the weekendTammy D.
El cliente no dejó un comentario.Brian P.
Everything was excellent, wonderful customer serviceDianne G.
Didn't have a problem with renting uhaul trailer the storage was my problem. Rats,Rats,Rats. Not even worth your time dealing with those people.SHERITA M.
Let the customers know that this location closes at 1 p.m.Shantera S.
El cliente no dejó un comentario.Edward B.
Lady was very helpful and nice.Anthony M.
Not much....a GREAT owner/operator there!Kurt S.
Love your customer service. It was fast and friendly .jerry T.
The experience was great the lady was wonderful,kind, friendly very welcoming.Dorothy N.
She had great knowledge and very positive experienceRenell F.
El cliente no dejó un comentario.Marnessia W.
Moved a long distance and was apprehensive about how I was going to get it done. Boss Lady made booking and picking up a breeze! I rented a 15 ft truck and a car trailer. Upon arrival I was informed that the trailer that I had reserved hadn't arrived yet (which was fine because I had to load the truck first). She made sure had all the things I may need ie: Boxes, wrapping paper, mattress covers, etc. She had it all in store so I didn't have to travel for anything. Fast forward to the day I was leaving: Boss Lady stayed in contact with me as she was working on getting the car trailer to me, but was unable to do so. I made plans to just leave my car and come back (which would've been very expensive), but an hour before I was planning to leave (9pm) I received a call from Boss Lady saying that she found a car trailer and she would even deliver it to me that same night. Boss Lady and her son came to my home with the trailer and assisted me with loading my car and refused any tip I tried to give her or her son stating that â€œShe wanted to make sure that I was a satisfied customer!â€ She went above the call of duty! I recommend anyone in the Tallahassee Fl area that's planning on moving to reach out to Boss Lady! She's a very hard worker and busy nonetheless she has exemplary customer service and if I could give 10 stars I would! Thanks Boss Lady and your little Boss Man for everything you did to make my move a successful one!William N.
Bad customer service.Debbie H.
Extraordinario servicio al clienteElder R.
El cliente no dejó un comentario.Kyra S.
Keep up the friendly service! I had formerly dealt with the previous owner of this location for years with great customer service; I was a bit apprehensive about trying it with new owners. Lady Boss didn't dissapoint, I had a positive experience!JACKIE N.
No improvement needed the customer service was excellent and they had the vehicle I needed.Jack G.
El cliente no dejó un comentario.Ollice W.
Super nice customer serviceSteven I.
Thank you yall we're great!John C.
El cliente no dejó un comentario.Karen B.
El cliente no dejó un comentario.Jacqueline A.
El cliente no dejó un comentario.Sherrick W.
El cliente no dejó un comentario.Caroline C.
They weren't there and didn't answer the phone.XAVIER B.
Have an actual human available to assist with the difficult automatic rental procedure. We were left without proper directions as a rain storm began without shelter present. Door was broken out with glass shards on ground. No proper instructions were present.Michelle O.
Easy, contact free, in town move went smoothly thanks to Boss Lady. Will use again, and highly recommend.Travis B.
Owner was very pleasant and helpful!Hildebrand L.
El cliente no dejó un comentario.richard C.
El cliente no dejó un comentario.kelly S.
The approval process is a shit show and there was no one on site that knew how to help us so I had to call UHaul for them to then tell me why I wasn't approved. (My secondary contact didnt answer the phone) something simple but I was given no update until I physically called and asked what I needed to do to get the code for the truck keys. It took 30 minutes just to get thru that nonsense. Afterwords it was fine.Casey C.
El cliente no dejó un comentario.rhonda B.
The location was ok. The truck was absolutely unacceptable. We rented a 10 foot truck. The driver door wouldn't shut, and if you slammed it shut, the panel popped open on the inside. When driving, it defaulted into tow mode, making it difficult to drive. Even after adjusting from tow mode, it kept going back into it. We paid way too much money for a truck that shouldn't even be in use without repairs, since it is dangerous!dennis J.
El cliente no dejó un comentario.Kirshner S.
El cliente no dejó un comentario.Melissa N.
Ensure reservation is maintained. Location did not have the truck size or furniture dollies that I had reserved.Jason M.
The lady was very nice and helpful.David K.
El cliente no dejó un comentario.Shauntae B.
Unfortunately, there were no dollys and the truck I received had 1/16th of a tank of gas in it.. but the service was amazing, I'd recommend these folks any time.Stephen M.
Very professional clean quick and easypaul D.
El cliente no dejó un comentario.Jordan R.
Service was excellent. The woman who helped me was super knowledgeable, prompt, polite and even helped hook up the trailer for me.Andrew S.
They charged me twice for the rentalMykeria P.
Poor service on Uhaul I don't recommendNakia G.
Nothing! Everything was excellent and I plan to use this location exclusively for future moving projects.Melissa M.
Boss Lady Logistics, Neecie, was extremely friendly and accommodating. We would definitely rent from her again.Roberta L.
The lady there was very helpful and I couldn't find any truck to rent anywhere else and a friend from Kentucky told me to try UHAUL. I had to use the restroom while I was there and it was clean as well as the truck! Thank you for being there!David R.
El cliente no dejó un comentario.Jacques T.
I would like to know when I will get my deposit back isLillian A.