Comentarios del cliente para Borden Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Borden Storage

Grado total:

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Tracy S. en

Grado:

From start to finish, a very easy transaction. Thanks so much!

Brian D. en

Grado:

El cliente no dejó un comentario.

burdette E. en

Grado:

Quick and easy great people

James M. en

Grado:

Been dealing with Borden storage for years, don't get much better. Always a pleasure doing business with them.

Amber C. en

Grado:

When I called the drop off location, the lady was very nice, she gave me very clear instructions on where to leave the trailer and when to leave my paperwork, being that they would be already closed when I dropped off. it was a differ lady that I spoke to when I called to make sure that they had everything that following mon and was very apologetic about the face that I was misinformed on my deposit being mailed to me rather than them putting it back on my cc. I very satisfied with my interactions with the drop off location.

Bryan P. en

Grado:

I had 2 blow outs on the way from Arizona to Tennessee. I sat on the road for over 6 hours. no compensation was offered and now I found the debris from the blow out put scratches down the passenger side of my car and Im having issues getting a claim set up. So its a little frustrating at the moment.

Christopher S. en

Grado:

The place and staff was friendly and professional. I, however, do not feel I received the right size truck. Originally when booking, I booked for the 4 bedroom truck, which I assumed was the largest Uhaul, but that is not what I received upon pickup. The truck I recieved took me twice as long, so I had to use it an extra day.

Neal B. en

Grado:

Have enough trucks in the Columbia, TN locations so customers do not have to go out of town to pick up a truck.

richard m. en

Grado:

El cliente no dejó un comentario.

Scott D. en

Grado:

Staff was great. I had to keep the truck one extra day due to unloading issues. Yes, I was charged for the extra day. Would have been nice if the reservation would have allowed for an extra day at "no charge".

Bobby B. en

Grado:

Great people????????

Johnny H. en

Grado:

El cliente no dejó un comentario.

Michael B. en

Grado:

This location drop off was by far the only pleasant part of my experience with uhaul. Tessa was a wonderful person to have met and do business with.

Steven M. en

Grado:

Nothing I can think of

Steven M. en

Grado:

Nothing I can think of

Tony S. en

Grado:

I guess the only thing I had a problem with his they made me go to a drop off location nearly 20 miles away. And they charge you by mileage. In addition I don't think it's right you have to pay the mileage for drop off location where they demand the truck to be. Other than that it was great

David M. en

Grado:

Tags on the trailer was expired for a year 2018. Had one running light out. The hitch was bent.

KIRBY B. en

Grado:

El cliente no dejó un comentario.

Randall S. en

Grado:

El cliente no dejó un comentario.

Linda B. en

Grado:

Need a man there to help with trailer hookups. It was almost too much for the woman there and she was alone there

Dave K. en

Grado:

Great customer service

ANTHONY G. en

Grado:

El cliente no dejó un comentario.

Daniel B. en

Grado:

El cliente no dejó un comentario.

Steve C. en

Grado:

Great customer service!

Paul D. en

Grado:

El cliente no dejó un comentario.

David G. en

Grado:

El cliente no dejó un comentario.

lavada l. en

Grado:

Have more trucks available

Bobby B. en

Grado:

Great people,Great service

Renee H. en

Grado:

With an online reservation, it would only let me do a 2 day reservation. However, I only needed it for one day. I would like to have the 2nd day credited back to me. A few weeks ago right after my husband's funeral I was told that they extended my reservation by 3 hours with no extra charge. That evidently never took place as I was charged for a 2nd day without being told. Step it up and do what is right. I expect a phone call. 615-478-8962.

Meagan S. en

Grado:

El cliente no dejó un comentario.

Amber H. en

Grado:

El cliente no dejó un comentario.

Shylo J. en

Grado:

El cliente no dejó un comentario.

Marilyn P. en

Grado:

El cliente no dejó un comentario.

Arthur S. en

Grado:

The rep was very knowledgeable and helpful. Also went out of her way to move the check out process along without my having to wait.

Lester S. en

Grado:

your new policy of having me upload pictures of my drivers license is invasive and will motivate me to use another company

John F. en

Grado:

El cliente no dejó un comentario.

Roy W. en

Grado:

El cliente no dejó un comentario.

Rick F. en

Grado:

El cliente no dejó un comentario.

MELANIE J. en

Grado:

I was very satisfied all the way around with Borden storage. I will always return to them as a customer for my storage needs.

Bobby B. en

Grado:

Great people !!! EXCELLANT SERVICE

charles s. en

Grado:

El cliente no dejó un comentario.

Jay S. en

Grado:

El cliente no dejó un comentario.

Lisa R. en

Grado:

N/A . Great customer service.

SANDRA M. en

Grado:

When waiting on a customer don’t make them wait while answering another call and waiting on them.

tim w. en

Grado:

Great job. Thanks for all your help. Very helpful from start to finish. Happy holidays. Tim

RON S. en

Grado:

The staff was exceptionally helpful and I would recommend this facility to anyone. Thank you

JACK S. en

Grado:

El cliente no dejó un comentario.

WALTER P. en

Grado:

Whenever you can not find a driver of their vehicle to follow you to any important location when your vehicle is movable and being drop-off so your following driver can bring you back to your destination. You may have to do your own hauling by yourself with a tow dolly. That's when you can't find anyone very dependable or available of driving.

Douglas W. en

Grado:

El cliente no dejó un comentario.

Harold S. en

Grado:

NO, because SOMEHOW even though the truck was brought back ON TIME and with half a tank of gas we are being charged another $50!!!!!!!!!!!! I won't EVER use U-HAUL AGAIN!!!!!!

jon m. en

Grado:

Cargo trailers would benefit from an attached tongue jack. Very difficult to pick up & attach to vehicle, especially when loaded. Otherwise, a good choice, thanks.

SHELDON D. en

Grado:

El cliente no dejó un comentario.

Kim P. en

Grado:

El cliente no dejó un comentario.

Charles H. en

Grado:

El cliente no dejó un comentario.

ART D. en

Grado:

El cliente no dejó un comentario.

Richard A. en

Grado:

Great truck and easy to pickup and return.

Johnny A. en

Grado:

El cliente no dejó un comentario.

JEFF P. en

Grado:

Very happy with the service and equipment. Quick and easy experience.

Christopher B. en

Grado:

El cliente no dejó un comentario.

Deborah D. en

Grado:

El cliente no dejó un comentario.

Joseph B. en

Grado:

Give some free miles

BRENDA B. en

Grado:

El cliente no dejó un comentario.

terry k. en

Grado:

El cliente no dejó un comentario.

RICKY T. en

Grado:

El cliente no dejó un comentario.

Nicole F. en

Grado:

The windshield of the vehicle was extremely dirty inside and out. For safety, it should be well cleaned for pickup.

Ricky T. en

Grado:

El cliente no dejó un comentario.

lynne m. en

Grado:

El cliente no dejó un comentario.

ELIZEBETH G. en

Grado:

El cliente no dejó un comentario.

SANDRA M. en

Grado:

El cliente no dejó un comentario.

JAMES RICHARD M. en

Grado:

I have an issue with price I paid on 2 different 20 foot trucks & no air & drinking gas, running like crap half way through trip, smell of raw gas coming out the exhaust. Tried to talk to someone on phone in Tennessee when I dropped off truck & they told the lady there that I had to talk to someone in Florida.. I don't understand why the difference when calling uhaul from one state to another. They had to take that truck out of service & have it picked up for repairs. James Morrissey 863-510-8543

James M. en

Grado:

El cliente no dejó un comentario.

Matt K. en

Grado:

Great customer service, very helpful.

RODNEY S. en

Grado:

El cliente no dejó un comentario.

Bobby B. en

Grado:

El cliente no dejó un comentario.

KIRBY B. en

Grado:

El cliente no dejó un comentario.

Tommy S. en

Grado:

No changes needed. Staff and equipment were perfect!

GEORGE C. en

Grado:

El cliente no dejó un comentario.

DAVID C. en

Grado:

Steve and Vickie are great folks!!!! Will always do business with them!!!!

SELENA S. en

Grado:

El cliente no dejó un comentario.

Jake E. en

Grado:

Be prompt on rental schedule. Waiting 2 hours to get the scheduled truck caused a ripple effect on the delivery end, that was a huge hardship.

JEROME L. en

Grado:

El cliente no dejó un comentario.

KATHY W. en

Grado:

El cliente no dejó un comentario.

mack d. en

Grado:

only 1 rep took over an hour to pick up rental

Stacie R. en

Grado:

El cliente no dejó un comentario.

ben m. en

Grado:

El cliente no dejó un comentario.

KRISTEN B. en

Grado:

El cliente no dejó un comentario.

Christina B. en

Grado:

Booked this trailer online and picked it up in an hour. The woman helping us was really nice and personable. She walked us to the trailer and even helped us hook it up. Great experience.

ROBERT N. en

Grado:

I didn’t know they closed at 12 on Saturday so when I called the young woman who helped me was about to leave. She stayed over to help me and was very gracious. I really appreciate her kindness.

Kevin R. en

Grado:

El cliente no dejó un comentario.

RHEBA W. en

Grado:

El cliente no dejó un comentario.

BRANDY W. en

Grado:

El cliente no dejó un comentario.

Kathy P. en

Grado:

Actually the most efficient and courteous UHaul I've seen!

LANNY R. en

Grado:

El cliente no dejó un comentario.

JAMES RICHARD M. en

Grado:

Wouldn't change a thing, great location. Could use more storage areas there though.

Gordon T. en

Grado:

Not one thing!

Zachary W. en

Grado:

Very friendly and helpful! Will definitely rent from Borden’s again!

Teketta J. en

Grado:

El cliente no dejó un comentario.

Rohankumar P. en

Grado:

The guy was not well educated ... I asked him how much mike does it cover and he said unlimited .... but when I reached my destination I was charged 19$ extra ... plus the truck ate too much gas .... I spend almost 100 $ on gas for 214 miles .... but my before experience with U-Haul was good ... but these one was pathetic ...

Lawrence E. en

Grado:

El cliente no dejó un comentario.

natasha r. en

Grado:

El cliente no dejó un comentario.

tim w. en

Grado:

Trailers need jack to help disconnect trailer from vehicle

JERRY M. en

Grado:

El cliente no dejó un comentario.

Phillip F. en

Grado:

Facility very clean inside, and the people kind and helpful