Comentarios del cliente para Bonus Tire and Service Center

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Bonus Tire and Service Center

Grado total:

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Gary N. en

Grado:

The manager was very nice and helpful. The facility is morbid. The truck had not been serviced. I could barely see out the front window it was so splattered with bugs. The truck had a service needed light on.

Rishona C. en

Grado:

Original reservation was made for a location that did not have 24/7 pickup. This pickup was far and very desolate.

JEANNINE H. en

Grado:

THE STAFF WAS WARM AND FRIENDLY.. THE TRUCK WAS CLEAN AND READY UPON MY ARRIVAL.. I WILL ALWAYS RENT FROM THIS LOCATION.. THANKS GUYS FOR ALL YOUR HELP!!!!

Sponce C. en

Grado:

El cliente no dejó un comentario.

Sue B. en

Grado:

El cliente no dejó un comentario.

Dion T. en

Grado:

El cliente no dejó un comentario.

Jeffrey R. en

Grado:

El cliente no dejó un comentario.

Thomas W. en

Grado:

El cliente no dejó un comentario.

Beth P. en

Grado:

People were very nice but 20 minutes farther from location I made the reservation for.

Kim K. en

Grado:

Great guys to work with! Friendly and personable.

elaine L. en

Grado:

El cliente no dejó un comentario.

elaine L. en

Grado:

El cliente no dejó un comentario.

Sharon R. en

Grado:

El cliente no dejó un comentario.

Anthony O. en

Grado:

El cliente no dejó un comentario.

Kevin P. en

Grado:

El cliente no dejó un comentario.

Eglovan M. en

Grado:

The guy was ok. But didn’t know what he was doing. Had to call his wife and tec support over 5 times. He also kept answering the shops phone and dealing with other costumers as if I didn’t exist. Took over 1:45minuets for a 15-20 minuets transaction. I had to pick up the car at the auction the next day because they closed by the time I got there ( Cleveland) also didn’t give me a receipt and had charged me the $18 insurance without asking even if I wanted insurance. I’ve rented the car tow dolly before from other locations and only got the $6 insurance. But $18 covered $5000 for a $200 car from the auction? And the headache of having to stay in a hotel and get the car the next day and loose 2 work days for a $200 car. Never again from this place. $200 car $109.14 for dolly $115 for hotel and $25 for extra food. Loosing 2 work days of work ( over $900) I’m a truck driver so it’s about $450 a day. Priceless headache. Very very disappointed!!!!

bob T. en

Grado:

Walking to the office in front of their building on the sidewalk had black ice and fell. Upon entering the building I told the what had happened and that they needed to salt, which they did. They never acknowledged that I fell. It took them a while to find me in your system and then asked if I was sure I had the correct drop off location even after showing them the paperwork. To make things worse they told me where they wanted the trailer dropped and the attendant stood there waiting for me to unhitch everything and didn’t lift a finger. That being said I wasn’t pleased and will never go back

Luke D. en

Grado:

Great company. Very nice friendly people. Made the end of my long moving day very easy and accommodating.

Jorge F. en

Grado:

We returned it after hours. In any case, it was pretty dark around the area and the drop off slot was not well marked.

Bruce H. en

Grado:

Absolutely nothing can be done to improve upon Vonda & Sponce's customer service and professionalism. They were amazing, helpful, courteous, prompt, friendly, above and beyond in everything. HIGHLY recommend using this location for any UHAUL needs!!!! Thank you!