El cliente no dejó un comentario.Starr F.
Customer Reviews for Bonny Oaks Self Storage
(Distribuidor de U-Haul del vecindario)
Chattanooga, TN 37416
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 9 a. m. - 5 p. m.
- Vie.: 9 a. m. - 4 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- 5/28/2022 - 5/30/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very good customer servicesDERICK A.
El cliente no dejó un comentario.IAN F.
I had issues with the website when returning the truck. The Uhaul website continued to crash. Thankfully the location I used did not charge me the fee.Kristy B.
Everything and Everyone was greatCharles O.
El cliente no dejó un comentario.TRAVIS D.
Have used this location a couple of times now and each time, they were very friendly, helpful and the equipment has been in great shape.Aaron W.
I`ve been using this location since it became a h-haul hub.SANFORD R.
The transaction was fast and hassle free the young old guy was very friendly and respectful and had a very good attitud towards his job thank you sir. I wish I knew how name to give him his due credit.KELCEY S.
El cliente no dejó un comentario.Yvonne S.
El cliente no dejó un comentario.India M.
Not anythingGENTLE J.
Appreciate this rental for our move. It went very smooth! ¡Gracias!Jeff S.
Mike is awesomeERICA J. | Overall Experience
El cliente no dejó un comentario.Frank P.
El cliente no dejó un comentario.Lisa P.
Don't over sell. Our first location didn't have a truck for us we went to the second location and another customer was trying to flag us down!!Viviana M.
Friendly and Convenient!mirriam R.
Mike was great, went above and beyond to help serve me! I will definitely use the Bonny Oaks location again!Tammy W.
The agent at the pick up location was very helpful, nice, and had a great personality. The truck was not clean as I would have expected it to be b but it took care of the job and I am not complaining because the service was so good from the agent.Cortina B.
El cliente no dejó un comentario.David S.
Have rented U-Haul from several states/locations, the service at the Bonny Oaks Self Storage (Chattanooga) was excellent from pick-up to drop-off.Sabrina B.
Was very easy no hassle in and out excellent customer service would highly recommendCHRISTOPHER P.
My first time renting and driving a U-Haul. Was cool ifI ever need it again I know where to go . Thanks . The gentleman was very nice.Theresa B.
El cliente no dejó un comentario.Tomyra P.
El cliente no dejó un comentario.Talisha A.
U Haul messed me up big time! Four days I tried to work with them but they kept getting everything wrong. On the day I was supposed to pick up cargo van they rented it right out from under me and I had a booking! Pak-Rat was the worst. I think I deserve a total refund for all the screw ups or I will not recommend Uhaul to anyonePatricia H.
El cliente no dejó un comentario.Timothy K.
El cliente no dejó un comentario.Heather B.
El cliente no dejó un comentario.Tomyra P.
El cliente no dejó un comentario.Jean G.
El cliente no dejó un comentario.LaQualla H.
El cliente no dejó un comentario.Mike A.
El cliente no dejó un comentario.STEPHENIE O.
Bueno el servicioCorliss L.
I didnt utilize the facility. I dont know how to cancel.Khris B. | Reservación
I didn’t rent a storage, My reservation was canceled on July 4thAnita J. | Reservación
El cliente no dejó un comentario.sergio D.
El cliente no dejó un comentario.Gloria V.
El cliente no dejó un comentario.Beth D.
Didnt work out..i chose another facility Got apushback about the understanding of what i was supposed to get in terms of free month Said Contract was canceled, i have hope i wont get charged anyway.Pablo C. | Reservación
Great service, easy to work with.Michael M.
Not been there yet but so far all has went perfect.Karen H. | Reservación
I called all day trying to see if this place was open the day i was getting the unit no answer left voicemail no return phone call so i had to find another place to store my items just sadMariah J. | Reservación
El cliente no dejó un comentario.Tabitha L.
El cliente no dejó un comentario.Yanetta B.
come to find out the truck we rented was leaking from the roof unfortunately I found this out because the night we used the truck we got 2+ inches of rain. The next morning when we went to go unload all of my belongings were sitting in water. it would have been nice if they told us about the leak so we wouldn't have left the truck loaded overnight. Definitely was not worth $50 after my belongings got wet and some ruined, not good customer service when I call U-Haul 1-800 number either! Got a man on the phone that had a horrible attitude, was not friendly at all and did not help, he just wanted me to call someone else didn't apologize or even act like he cared. Do not go to this location to get a truck especially if it is raining!!James D.
Mike was very nice and politeBryan G.
Could not reach anyone by phone to confirm this unit. Not sure if this business is open or closed for business. Chose another place.Doug W. | Reservación
El cliente no dejó un comentario.joni W.
I said No to facility cleanliness because the day she gave me my storage building there were rat feces inside of building and young lady just walked back to office I called asked her to sweep it out.Doris Marie W. | Overall Experience
Continue with the awesomeness services that you provide!denise M.
El cliente no dejó un comentario.CARLOS I.
El cliente no dejó un comentario.Deanna S.
El cliente no dejó un comentario.Martin C.
I did not utilize this facility because it was not in the city I thought it was when I scheduled it. However the people there were very kind in their response to me.Donna H. | Reservación
El cliente no dejó un comentario.Kalista P.
Closed when arrived.carmen B.
El cliente no dejó un comentario.TOMYRA P.
Staff was VERY helpful and cooperative with our situation.WILLIAM M.
El cliente no dejó un comentario.hunter A.
El cliente no dejó un comentario.hosea M.
El cliente no dejó un comentario.Marvin H.
The staff was very kind and friendly. I would definitely use and recommend this location in the future.kim S.
El cliente no dejó un comentario.LINDA H.
The track was messed up it didn't drive right it need to be in the shop.cause it don't drive the way it shouldchressa T.
El cliente no dejó un comentario.Kemyatta E.
El cliente no dejó un comentario.shelia E.
Great customer service very friendly staff . Made sure all questions were answeredWAYNE D.
Thank you for your hospitality...JIMMY J.
El cliente no dejó un comentario.david N.
Very nice and helpfulJohn W.
I had serious issues with the brakes on my truck.ben F.
El cliente no dejó un comentario.BRAD E.
El cliente no dejó un comentario.Hamilton H.
Great customer service, easy rental experience! Would definitely use this location in the future.Alexandra T.
Nothing comes to mind.Donna B.
El cliente no dejó un comentario.Emily B.
El cliente no dejó un comentario.Chasity P.
no gas cap and the air did not work very dissapointment.DEANGELO N.
El cliente no dejó un comentario.AL A.
El cliente no dejó un comentario.MEGAN K.
Very friendly team. Will use again!!Lorrie W.
El cliente no dejó un comentario.Megan K.
El cliente no dejó un comentario.Daniel M.
El cliente no dejó un comentario.michael G.
Windshield wipers need to be replaced.MARK P.
El cliente no dejó un comentario.angela W.
El cliente no dejó un comentario.SAINTCLAIR A.
My experience was wonderful the sales person was most helpful and I would recommend this location to a friend.Gwen R.
El cliente no dejó un comentario.john W.
I put too much gas back in it. Recommend an amount. $5 $10 etc. based on estimated miles of travelDIane H.
KEEP UP THE GREAT WORK.stephen W.
El cliente no dejó un comentario.Kaitlin A.
El cliente no dejó un comentario.Richard B.
Super quick in and out. Helpful staff to assist in the hook up and explain it. Would rent from them again.Kathy L.
Nice friendly people. Clean facility and room to get the trailer hooked up and dropped off.Randy O.
El cliente no dejó un comentario.Randy O.
El cliente no dejó un comentario.CheVal B.
El cliente no dejó un comentario.WANDA T.
El cliente no dejó un comentario.michael D.
El cliente no dejó un comentario.Rick B.
El cliente no dejó un comentario.Chris F.
Could not ask for a more helpful location. They took care of us.CHARLES S.
This location did very well. My problem was with U-Haul national. I reserved online at another location. When I got there on Sat Morning there was no truck as the prior renter had extended but U-Haul had not notified me. I was thankful there was another location close by which had a truck.Thomas L.
Well pleased!!!TERENCE L.
El cliente no dejó un comentario.BRUCE P.
El cliente no dejó un comentario.Sharron M.
El cliente no dejó un comentario.CHRIS H.
Got what we expected and paid for. Driving to our spot was a bit awkward. The driveway is twisty and highly vertical in some places.AMY P. | First Impressions
When I checked in I received excellent help in driving a 26` truck to the storage unit and later in allowing me to park the truck overnight there.Privacy R. | First Impressions
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