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Reagan R.
Customer Reviews for Bolton Self Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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No issues
Frank B.Great service and friendly people
DENNIS B.Have the requested items that UHaul says they have
Colin A.I did not like that they use their cell phone to take a picture of my photo ID and of my face. I don't know why my personal information and photo would be taken on a personal device. I was not even advised that that would happen or even asked. I rent trailers from U-Haul fairly often and this is the first time that has ever happened.
Damian G.Keep doing what you did for me Thanks
MARK S.The lady was super sweet and friendly. It was a great experience.
Suzanne K.Ive rented from this location twice now and i will continue to do so when i need a truck for the day because the lady who runs it - Mary Wiley - is lovely.
Crystal B.All went as expected and the pickup/dropoff location is near my home which made it easy and convenient.
Darrell R.ND
James A.Friendly people who were very helpful and knowledgeable.
Isaak H.I used the facility for 12 months. The staff was ALWAYS courteous and friendly. Another plus it that the facility is locally owned, and they treat their customers with dignity. Bolton's answered all my questions and the billing was handled professionally. I highly recommend Bolton's Self Storage.
ROBERT S. | Overall ExperienceI would certainly recommend Bolton Self Storage to anyone needing to move. Mary was awesome and she worked with me through my move. Thanks Mary and Bolton Self Storage.
Michael R.The staff was warm and welcoming.
TOMMY L.Staff was very friendly and took great care of our needs!
Felix H.Excellent service, Mary Wiley was very kind and helpful
Jorge P.Very pleased!
Roland H.It was a fantastic experience. The woman who helped me was incredibly kind and friendly. I would definitely recommend this location to a friend.
Daphne G.Mary was very helpful and friendly. Overall good experience and would strongly recommend this location for rental needs.
Dewayne C.Over priced and always going up. Slow about refundon rental equipment will lie and say you didn't put gas in trucks always take a picture of gas gaudge.
Dewayne C.Very nice people 💞
Adam R.It was a pleasant experience
Alexandro F.Staff was outstanding; a pleasure to work with them. Gracias
RON A. | Overall ExperienceTire pressure on one of the tires was not to specs.
Ricardo S.Very nice staff. The van was very clean and state of the art. Would highly recommend this location.
Jimmye L.This entire site is gated, so it makes it really inconvenient when dropping the truck off after hours... especially when the site did not explain where the truck should be left.
Sarah D.By far the best people and prices! I would highly recommend!
DEBRA C. | Overall ExperienceI have recently completed a rental for a U Haul box and rented a van about a month ago. At times, I rented your vans for local moves and transporting large items. I have never been informed that a picture of me to upload in your system was required to prevent theft. I did not appreciate being accused of possible theft especially since I just used your services for box rentals. I am done with U haul, I will take my business elsewhere.
Demetres C.Excellent service, very friendly and helpful staff.
Gary B.Thank you Mary!!
Frederick M.Better communicate the pick-up/drop off process, was not very intuitive.
Kindred R.If you are going to use storage facilities as drop off and or pickup sites, the people working there should know how to hookup and unhook the equipment. It shouldn't be my job to back the trailer into a spot in the snow and ice or unhook the trailer because they say they don't know how.
JOANN S.Nothing! It was perfect!
Isaac G.This was a very difficult operation. I would not recommend picking up a truck when they are closed.
Cynthia W.We will DEFINITELY be using y’all for any storage needs in the future.
STEPHENIE J. | Overall ExperienceMary and her team were awesome! Very friendly and helpful. I had a very positive experience at pickup and drop off. They made our move successful!!
Laura H.excellent customer service
Ronnie B.Everything was taken care of and very friendly!
Steve Y.I drop off my rental around Dallas. The place was open but there was nobody there to check it in so I called. They told me to just leave it there so i did.
Ruben G.Returned the truck after hours. There were no instructions, either online or at gate, telling where to leave truck. Took a chance and left truck next door, but very uncomfortable doing so. Leave instructions about where to leave truck for after hours return.
Anderson C.Everything was wonderful. One of the best experiences I have every had at any business. Definitely rent here!!
William L.The staff at this location were very professional and courteous. They are an asset for your company.
Grace F.Double billed on two different card numbers for same amount and same transaction
Emily S.Gracias
randall G.Keep up the good work
Albert B.Wonderfil service, thank you!! Friendly and professional. We are so happy with our uhaul experience. Thank you so very much. We will always use uhaul whenever necessary!
Robert H.The truck was cleaned as promised. We didn't use all the big pads we asked for. I thought that money should be returned.. we returned the truck very clean. Thank you! .
Brent H.Be accurate with description - signed before inspecting the vehicle and its condition.
Justin L.I never received an e-mail or text to say pick up location had changed!! I drove to initial location for pick up only to be told pick up location had changed. This is unacceptable!! The new pick up location and drop off location received good rating but as for U haul itself, its not good. This is the second time I've had a bad experience with reservations and pick up.
Rene G.Very nice people at this location
Marty H.Mary was very helpful and friendly. We rented a tow dolly from this location. My only complaint was that the ratchet straps for the car tires weren't serviced. They were very difficult to use. My recommendation is that they are sprayed down with some WD-40 type lubricant before each rental. That will help out a lot.
Douglas B.Loved the space. Very affordable.
MELANIE S. | Overall ExperienceLocation very convenient and easy to get to. The price is right and the staff... TOP NOTCH!! Thank you Mary for a pleasant experience...again! I am a repeat customer and will continue to be.
BRYAN T. | Overall Experience