Customer Reviews for Boise Star Holdings, LLC.

22 reviews

14852 Highway 44   Caldwell, ID 83607

(208) 453-8300

Office Hours

  • Mon: 9:30 am–5:30 pm
  • Tue-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(208) 453-8300

14852 Highway 44
Caldwell, ID 83607

Services at this Location:

Office Hours

  • Mon: 9:30 am–5:30 pm
  • Tue-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I would recommend this place to any one I really appreciate all that she had done for me thank you with being patient with me

Samantha Parkay-Hallett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew Wiberg  |  Overall Experience 
Rating:
1.0

Not well maintained, your stuff will end up covered in a ridiculous amount of dirt because the doors to your unit isn't secure so dust and dirt blow through them all the time, and worst of all if you complain to management and staff they treat you disrespectfully, talk down to you, and act like you don't know what your talking about. Horrible place to store at an outrageous price!

Marietha Sutterfiled  |  Overall Experience 
Rating:
5.0

Well the listed hours stated they were open until 5:30 so when I finished work I shot over to finalize and get my unit number, I arrived at 4:50 and the gates were closed and the closed sign was on so I wasn't able to finalize my rental or receive my unit number. I tried to call and no one answered.

joni isaacs  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

ROBERT MELGAREJO  |  Overall Experience 
Rating:
5.0

Michelle is awesome! Alwase friendly and helpful. Never had any problems, I would reccomend this facility to anyone! Great rates!

Chris Thompson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVE SCHILL  |  Overall Experience 
Rating:
5.0

Michelle does a fantastic job. Thanks!

Travis Morris  |  Overall Experience 
Rating:
5.0

Thankyou Michele for being so kind and helpful always. I highly recommend..

ADRIAN COOK  |  Overall Experience 
Rating:
5.0

Need to pave the entire lot. The dirt roads make the place look dirty and run down even if just washed the day prior.

Stephen Roehrig  |  Overall Experience 
Rating:
5.0

The storage facility manager was always friendly and helpful. We would not hesitate to recommend this storage facility to friends and family!

RANDALL ERICKSON  |  Overall Experience 
Rating:
5.0

The only negative I had was that the road my unit was on is not paved so on several occasions when it was windy outside my stuff inside my unit would get covered in sand and dust that was blown through the cracks of the door, which was really disappointing.

Katie Roshental  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Graham Estep  |  Overall Experience 
Rating:
5.0

We stored our RV there for over 10 years and had no issues. The facility felt secure and even though Easy Access isn’t the prettiest storage facility around, I preferred storing our RV there. Easy move out procedures and I thank you for that.

RICHARD JOSWICK  |  Overall Experience 
Rating:
5.0

Super helpful ,the nice young lady in the office was always helpful,friendly and polite,our daughter was free to play while we finished papers for the storage unit,and when I didn't need the unit any longer it was no hassle getting my belongings and lock and notifying them was quick

Pride Garner  |  Overall Experience 
Rating:
5.0

EZ was more old-fashioned than some of the other storages nearby, but less overbeaning (with petty rules) and very helpful and friendly to the customers. I would rent from you again in a heartbeat, and I may do so next year. Thank you

Herb Pounder  |  Overall Experience 
Rating:
5.0

Overall, the facility access hours were fine, but it would be much more convenient if it wasn't limited. There were a couple of times that I wanted to access the unit during the locked hours and wasn't able. Everything else was awesome, and I'm grateful to have found them.

Alyssa Quinones  |  Overall Experience 
Rating:
1.0

Winter snow removal is on you. leak in the ceiling, never fixed as promised. Lost a lot of valuables when I moved out to water and rodents i usednew place across the street $5 cheaper and care for you

SHARON CORBIN  |  Overall Experience 
Rating:
5.0

Thank you for the help. A very nice place.

ANSIL RAINEY  |  Overall Experience 
Rating:
3.0

It was nice

Privacy Request  |  First Impressions 
Rating:
1.0

The online process was great. However, no one at Easy Access answered the phone or was in the office this week, so I took my business elsewhere.

Privacy Request  |  First Impressions 
Rating:
3.0

Very unprofessional and not very organized. I would never recommend that someone use this facility.

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

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