Customer Reviews for Bois D'arc Country Store
(U-Haul Neighborhood Dealer)

34 reviews

196 FM 860   Palestine, TX 75803

(903) 731-9337

Location Hours

  • Mon-Sat: 7 am - 7 pm
  • Sun: Closed

Services at this Location:

Contact Us

(903) 731-9337

196 FM 860
Palestine, TX 75803

Services at this Location:

Location Hours

  • Mon-Sat: 7 am - 7 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Thank you Robert

STANLEY B. 
Rating:
5.0

Super helpful...Highly recommend.

ROBERT M. 
Rating:
5.0

When I rent with u-haul I usually have a problem with getting the size I want or location. They notify you after you have made reservations and then you have to change the type of rental which costs more or you have to go to another location farther away which then cost more for mileage. Get me the vehicle I asked for at the location I requested instead of making me go 20 miles to get the vehicle you could have delivered to my location yourself. Now I have to pay 40 miles in charges and more in gas.

STEVEN GLEN I. 
Rating:
5.0

Customer did not leave a comment.

LINDA H. 
Rating:
5.0

Appreciated the help hooking up the trailer. She staff was nice.

CECILY R. 
Rating:
4.0

A little better organization

JEREMY F. 
Rating:
3.0

I was apparently charged an extra day on my truck because their rideshare system wasn't working or I couldn't get it to work also I was charged extra fuel because they're so far out of town it took almost an eighth of a tank to get there from where I was when I refilled the truck and I think that's bull crap

James S. 
Rating:
3.0

They did not have the furniture dolly, or appliance dolly. I had to buy the furniture dolly. Very nice people

JOHN A. 
Rating:
5.0

Customer did not leave a comment.

Steve W. 
Rating:
5.0

Customer did not leave a comment.

DESTINY H. 
Rating:
5.0

Great customer service and made the process smooth!

DUSTIN M. 
Rating:
5.0

Customer did not leave a comment.

PAMELA S. 
Rating:
4.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Customer did not leave a comment.

CHARLES L. 
Rating:
5.0

Super friendly. Explained the policy to me thoroughly and made checking in a breeze.

Harold H. 
Rating:
5.0

Great customer service.

SCOTT H. 
Rating:
5.0

Very friendly!!

AMBER L. 
Rating:
5.0

The first location U-Haul I was sent to was closed (I arrived 7 minutes before the time stated on the contract).. I called and was sent to another location (Bois D'arc) 20 miles away. The U-Haul representative on the phone who redirected me said I qualified for the $50 guarantee. I emailed U-Haul and have yet to receive a reply or the $50.. The Bois D'arc people were very kind and helpful

MARTIN A. 
Rating:
5.0

Very nice and friendly people. Looking forward to shopping at there country store

Shaun G. 
Rating:
1.0

Inside the cab and inside of the back of the truck was dirty. They also did not include the moving blankets which was a HUGE issue for us.

Kelly C. 
Rating:
5.0

Customer did not leave a comment.

Edwin B. 
Rating:
5.0

Customer did not leave a comment.

CLAY Z. 
Rating:
4.0

The return was close to home and easy. The truck was returned on Sunday and the location was closed. There was a box for the keys. Easy!!

Sharon O. 
Rating:
5.0

Nothing, we had very go service.

JERRY D S. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

lynette W. 
Rating:
5.0

Customer did not leave a comment.

gay J. 
Rating:
5.0

Excellent experience

Archie C. 
Rating:
5.0

Customer did not leave a comment.

Misty A. 
Rating:
5.0

this end (return local) was perfect also! 5 stars on both ends! thankyou

michele D. 
Rating:
5.0

Customer did not leave a comment.

kassandra M. 
Rating:
5.0

Customer did not leave a comment.

Shannon S. 
Rating:
5.0

I had a bad experience with the trailer. The trailer caused a short in the wiring now we have no brake lights

Tony H. 
Rating:
5.0

Customer did not leave a comment.

Grady H. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top