Comentarios de los clientes para Bogo LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Bogo LLC

Clasificación general:

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Jared S.
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El cliente no dejó un comentario.

ROBERT H.
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Very helpful & made me feel like a valued customer...

P C.
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Great customer service and Dean is exceptional!

David L.
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El cliente no dejó un comentario.

TIMOTHY S.
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El cliente no dejó un comentario.

ALAN M.
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El cliente no dejó un comentario.

David L.
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El cliente no dejó un comentario.

James A.
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El cliente no dejó un comentario.

RONALD S.
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Great on-time and professional service at this location.

Jeff A.
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El cliente no dejó un comentario.

Curtis H.
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It was closed. The phone app didn't work. Took 30 minute wait time on phone all to get permission/acknowledgement to leave the trailer. There isn't a number low enough to rate this experience!

GERALD A.
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El cliente no dejó un comentario.

Lorraine G.
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El cliente no dejó un comentario.

Kimberly K.
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El cliente no dejó un comentario.

JEFFREY B.
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Great customer service. Dean was a great help.

Rhonda M.
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El cliente no dejó un comentario.

ANGUS MACDONALD M.
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El cliente no dejó un comentario.

MICHAEL H.
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El cliente no dejó un comentario.

Lorraine G.
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We didn't know where to drop off our equipment, we dropped it off early and went to a location in town that was open but they wouldn't accept our trailer. Told us to just drop it off at one nearby that was closed. Akward.

ROGER W.
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Friendly staff very helpful

GARY W.
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Dean, a nice young man...very friendly and congenial.......thank you, Gary

BRIAN H.
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El cliente no dejó un comentario.

JON M.
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Dean is a huge help anytime I need assistance. I ppreciate his committment to his work.

GERALD L.
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Dean is fantastic. A great experience all around. I highly recommend this location. Thanks!

Shirley S.
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El cliente no dejó un comentario.

Raul S.
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El cliente no dejó un comentario.

Gregg K.
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El cliente no dejó un comentario.

Daniel A.
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Dean is outstanding and the service, equipment is excellent.

Hugh F.
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El cliente no dejó un comentario.

Eric C.
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Great people to work with. Love this location

Peggy R.
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Professional and timely

Steven W.
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El cliente no dejó un comentario.

DAVID P.
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Great experience.. Good price.

RICHARD B.
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WILLIAM J.
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Dean knows his stuff about UHaul products and services. Very likable and reasonable to work with. Would highly recommend working with this location over any other in the area.

JOHN ROBERT M.
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El cliente no dejó un comentario.

Bobbi G.
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We were made to drive from 83rd ave and Camelback to FOUNTAIN HILLS to pick up a trailer that had been reserved for at least 8 days! The little bit of money that was taken off the bill did NOT even cover the gas nor the hours we lost! If your going to take a reservation then uhaul should haul the equipment to the reserved location, not expect the customers to do it for them! I'm disgusted!

JOEL N.
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El cliente no dejó un comentario.

Jim A.
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El cliente no dejó un comentario.

jennifer P.
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Dean in Fountain Hills, AZ was wonderful and helpful! He was awesome and I appreciated all his help before, during and after the move!

JENNIFER P.
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Dean in Fountain Hills, AZ was wonderful. He even handled the complete and total MISHAP that occurred when I returned the auto trailer in one place in OH, and the truck in another. The place I returned the auto trailer to did not notice two separate drop off locations and charged me almost 300.00 for delivering to wrong site!

BRENDA C.
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Personnel & location understaffed & supplies were non-existent. Personnel had to obtain help from another customer in order to hook up the trailer (not strong enough to lift it even with the trailer pulley/lifter). Also, phone scheduler was very ineffective in obtaining information for available trailer (saying nothing was available until 6 p.m.) UNTIL I said I would use a different company, then all of a sudden I could pick up within the next hour at a location just 20 minutes from where I was calling from! This is the 2nd time in 2 months that I've had issues with your company. Get your location personnel trained or you will be losing a lot more business!

Jeff H.
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There was no one there when I arrived to drop the truck off.

TERRELL L.
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El cliente no dejó un comentario.

Tim H.
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El cliente no dejó un comentario.

BRENT T.
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El cliente no dejó un comentario.

Henry L.
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El cliente no dejó un comentario.

Stephen G.
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Keep up excellence

RYANNE G.
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Always easy to return. I told the employee the truck had problems along the the cross state drive.

Woodrow H.
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Dean was so helpful and easy to work with! I will definitely rent from him Again!

KAREN T.
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Great service and experience. Use your local businesses everyone!

MICHAEL G.
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El cliente no dejó un comentario.

sharlet O.
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El cliente no dejó un comentario.

Guy B.
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El cliente no dejó un comentario.

Greg T.
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The mobile check in was cumbersome and not as smooth as it should be. Things such as taking a selfie, pics of the DL and the alternate phone number could all be done the day before and then have a "ready to get it" button on pickup day

Ruben N.
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El cliente no dejó un comentario.

Jerry S.
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El cliente no dejó un comentario.

Leslie F J.
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Returned after hours but they were very helpful when I called.

Charles P.
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great customer service

KATRINA H.
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El cliente no dejó un comentario.

RHONDA A.
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El cliente no dejó un comentario.

SHANE H.
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El cliente no dejó un comentario.

David L.
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As always, the store stands out from other U-Haul locations around Scottsdale, in service, and convenience.

Gary S.
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All good Thanks

ANNE H.
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I have used you folks for over 15 years and always happy to rent from you. But now, since you have changed your policy and no longer guarantee that when I need a trailer or truck you will not guarantee it. That is a huge disappointment to me. If I can't get what I need when I need it, I mind as well try one of the other companies that will. And as far as the price on this last one, you guys are way over priced. I think that corporate needs to rethink their strategies otherwise time will tell that you are going to loose money. Many of us in Fountain Hills in particular because I live here, have been very good customers of yours and to me it feels like you no longer care about long time but the almighty $$$$$

Jennifer H.
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Dean was professional and friendly! When we were having trouble closing the back door, We called Dean and he made great effort to assist with resolving issue over the phone. Thank you!

WAYNE R.
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Contract was as stated. Thanks

David L.
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El cliente no dejó un comentario.

ARTHUR T.
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Dean is excellent to work with every time I rent. Highly recommended.

ROBERT B.
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The mobile app did not work. There is an issue at this location?? We had to reschedule the move until the following morning so we could visit the location to pick up truck. very disappointing.

KENNETH D.
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El cliente no dejó un comentario.

Christopher F.
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El cliente no dejó un comentario.

KENNETH B.
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Everything was perfect, great price for what we needed the 10' truck got.

Kurt A.
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Excellent customer service. Dean even went the extra mile to find a valuable item we lost behind the seat. Definitely will use this location in the future.

SANDRA H.
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There should be a spare tire included on a trailer for travel... the tire blew at about eight hundred miles into the trip....if I had a spare I would have been back on the road in less than 15 minutes..no spare meant i had to wait for 2 and 1/2 hours for somebody to come and replace it...

HEIDI M.
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El cliente no dejó un comentario.

Gary N.
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Friendly, no non-sense guy.

GARY N.
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El cliente no dejó un comentario.

Kyle L.
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El cliente no dejó un comentario.

Dianne S.
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El cliente no dejó un comentario.

KIP W.
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El cliente no dejó un comentario.

Michael D.
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Great Customer Care and good variety of equipment and rental trucks... Will always rent from them when I need something

Gary W.
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El cliente no dejó un comentario.

JUDITH B.
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El cliente no dejó un comentario.

DALE C.
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In a normal walk around inspection a customer should not have to reasonably think that they should inspect the headlights to see that they are properly mounted in the grill. We planned on driving through the desert through the night to Idaho from Scottsdale to stay. When it started to get dark we realized that the headlights are not shining on the road. We stopped to inspect and found that the headlights are just bouncing around and not mounted to anything in the grill making it impossible to drive in the dark thereby forcing us to pay for an unplanned hotel room and missing a day of travel.

Patrick W.
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They did not have number of pads ordered, but otherwise good

DREW T.
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El cliente no dejó un comentario.

Jon M.
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El cliente no dejó un comentario.

cindy S.
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Just ok nothing exceptional and didn't seem too concerned about our experience with roadside assistance.

ALEXANDER W.
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friendly staff, good customer service, and ease of getting a u-haul

Paul G.
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El cliente no dejó un comentario.

Dana L.
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El cliente no dejó un comentario.

David L.
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El cliente no dejó un comentario.

Rebecca T.
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Very limited office hours

Jennifer A.
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See above comments

Eric C.
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El cliente no dejó un comentario.

BRUCE K.
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El cliente no dejó un comentario.

Joseph P.
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El cliente no dejó un comentario.

Ernestine B.
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El cliente no dejó un comentario.

David L.
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I rent about 3-4 / month. While they have a limited amount of trailers, and I wish the could get 1 or 2 more on hand, they are by far the best customer service in the east valley!

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