Small capacity location Little on-site help accesible
Jessica S.
Customer Reviews for Bogarts
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Fraud. Shut down dealer. Worst U-Haul experience ever.
Matthew L.Easy and great expierence!
Ronald P.2 minutes agoNEW Do not use!!!!My husband rented a van on Friday, the owner was nice an said bring it back on Monday. We didnt need the van anymore, on Saturday we looked up what time they close 4pm. We went to drop off the van 12 pm they were closed. Okay so Monday comes we return the van and then notice an extra charge for $92.00. We brought the van back 10am he said Monday morning. Now wants to charge extra Plus the van costed $200.00 would never do business here again. If you wanna waste your money this is the place to come. Sad were locals too for over 35 years. I will tell our community stay away.
DANIEL B.Your app sucks and doesn't work. Always errors with the photo taking and uploading. I was stuck 30 minutes trying to take a pic of the milage. I use 2 phones. I had to go through your mobile site instead.
BENEDETTO S.Thinks I'm a out oflstate so he scewed me . Sayingvtrailer was dirty n chargedvme $159 to powerwash it.. wasn't dirty.. only thing dirty is the owner.
Kevin D.Make sure that your pick up and drop off works properly. Hire more customer service reps. I should not have to wait 30 minutes to speak with someone for help with my rental.
NOAH E.I was overcharged for my rental.
THOMAS R.Stop adding bullshit fees. Shop is only open from 8 am - noon on Saturday and NOT open on Sunday. I picked up at 8:15 am (because the owner was late) on Saturday. I rented the trailer for 24 hours. I returned it 11 hours later at 7:15PM Saturday. I was charged a $20 fee for returning it after-hours. Tell me, when the fuck was I supposed to return it - when the shop opened on Monday or 3 ½ hours after I rented it? This fee is bullshit.
Richard D.Friendly helpful service, truck ready on time
John R.My biggest issue was with the app. All the pics I had to take just to get out of there and tour system wouldn't accept them. Wasted over 30 minutes of my time and then overcharged me.
Thomas R.Did not get a copy of contract or a receipt
Stephanie B.Apparently didn't know I returned the truck almost 10 hrs before it was due & called me looking for the truck? Then I got charged an "after hours fee" even tho the truck was returned 10 hours early!
APRILN T.The mobile return process requires to many steps I returned my rental late in the night, the drop off location was very dark and taking several pictures to add before return was very frustrating. The rep stayed in the phone with me as I went thru the process which I was greatful for, but I not recommend this process to anu
Dwana B.Everything was perfect except when I returned the truck nobody was there. On their schedule it was posted 7:am to 12:pm, and we got there by 11:30am. If someone would be there to return the truck, it will be nice.
ANNABELLEDEL ROC P.Give them the name of another place
JAMESJ C.Easy and simple drop-off!
Caryn W.Make sure when people book a rental and paid for blankets and hand truck its there. Also make sure truck is clean
Marvin H.Phenomenal Service...!!! Quick and Easy!! The gentleman who signed out the truck and checked me back in again when I returned it was very friendly and helpful. Bogart's will clearly be my first and only choice for my frequent "Local" daily U-Haul equipment rentals from now on. Thanks to Bogart's for making this a breeze!!! I am delighted to do business with them.
Jan S.We didn't have a problem however the guy who rented us the U-Haul was not overly talkative with expectations or any specifics regarding the rental.
DANIELLEMARIE Z.Very disappointed in this trailer the latching devices were frozen and took an hour with oil to break free. Plus obvious breaks in the welds were the tirds go . Very unsafe trailer .
ROBERTC M.Send instructions maybe a day beforehand so that the customer knows what you expect from the online process.
Frank M.They charged me extra $20 dollars for after hours service fees and I dropped the truck off at 4:45 right before he closed and never marked it returned till next day. Very bad service. Never recommend uhaul ever again. What an absolute rip off.
ABDALLAHA I.Not much
angela D.Just check lights work on trailers .
Michael N.My location was changed the night before to 30 miles further away abs when I got there I found out there was no furniture dolly as requested. However I was still charged for one.
Shane F.The only reason i did not give them five stars is because i had to pick up the trailer at a location that was 35 minutes from my house even though there were two much closer locations. The trailer should have been delivered to a closer location. When i called the 800 number they told me that they do not have the personal. This has to change or else you are false advertising that the equipment is available at a closer location.
CARLOSRAMON C.thanks for the pleasant service and easy transaction. JP
john P.Put the furniture covers that I paid for in the truck
Rafael L.My experience with Bogarts was outstanding in all respects. The owner was very professional and thorough in making all the necessary arrangements. The rental process was smooth and easy, and I received a clean, new cargo van at a fair price. I will definitely return!
Daniel C.