Comentarios del cliente para Bob's Auto Sales

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Bob's Auto Sales

Grado total:

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Richard C. en

Grado:

find someone who is not a complete jerk to talk to customers the person i had to deal with was very unprofessional and condescending frequently interrupted me raised his voice on more then one occasion and to top it off i asked if i could pay in cash so i did not have to use my credit card which turned into a discussion on why i cant just use my card otherwise he would have to go to the bank and that would inconvenience him he eventually said i can pay in cash when i drop off upon return to drop off he rushes to the office to apparently charge my card without asking i walked into his office and before the door closed behind me i asked to pay in cash he responded no too late i didnt ask him i explained he didnt give me a chance and i shouldnt have to and that you have to ask before charging someones card so we got into another not so polite discussion about why i cant just leave it on the card as he apparently tried to give me a refund while making noises of a two year old that didnt want to tie his shoes he eventually said he cant refund the payment and i am stuck paying with the card...

tom T. en

Grado:

El cliente no dejó un comentario.

Andrew S. en

Grado:

El cliente no dejó un comentario.

Jason W. en

Grado:

El cliente no dejó un comentario.

Roman N. en

Grado:

El cliente no dejó un comentario.

deanna H. en

Grado:

El cliente no dejó un comentario.

Janice J. en

Grado:

the promised trailer was not there. I had to travel 1.5 hours to get the t another trailer (because U-Haul had a scheduling issue with my original reservation) and the trailer was not there. It wasn't until I got very vocal with the scheduling agent, that he trield to fix the problem and get me a vehicle to move my son to college. Very, very frustrated and unhappy. Scheduling is a JOKE!!! Why even make reservations when U_Haul cannot guarantee the vehicle will be there. Thank goodness for the worker at Bob's. He was patient. The scheduling department has no clue!

matthew M. en

Grado:

El cliente no dejó un comentario.

Kurt V. en

Grado:

El cliente no dejó un comentario.

Jeff K. en

Grado:

El cliente no dejó un comentario.

John H. en

Grado:

A real pro. Easy to return the rental.

Michael K. en

Grado:

El cliente no dejó un comentario.

Britt S. en

Grado:

El cliente no dejó un comentario.

Chris B. en

Grado:

The pick up was ok. Not great, but not bad. It was a forgettable experience

jack M. en

Grado:

quick service both picking up and droppingoff.

john R. en

Grado:

El cliente no dejó un comentario.

Dan F. en

Grado:

Stay open longer.

Patricia S. en

Grado:

Nothing everything was great

Alison G. en

Grado:

Backwoods country guy with serious lack of social skills.

dave C. en

Grado:

El cliente no dejó un comentario.

Art S. en

Grado:

El cliente no dejó un comentario.

Tim C. en

Grado:

El cliente no dejó un comentario.

matt K. en

Grado:

El cliente no dejó un comentario.

MARCO E. en

Grado:

El cliente no dejó un comentario.

Rod S. en

Grado:

A "great" experience !! Bob is so helpful, and makes it so easy, to get all hooked up and down the road....

Charles A. en

Grado:

El cliente no dejó un comentario.

Starlyn Z. en

Grado:

El cliente no dejó un comentario.

Michael D. en

Grado:

El cliente no dejó un comentario.

Larry A. en

Grado:

El cliente no dejó un comentario.

katie T. en

Grado:

Make sure your people do their jobs better! Care a little more about Customers and their safety

Mike M. en

Grado:

El cliente no dejó un comentario.

Andrew K. en

Grado:

Trashy location, trashy people.

Donald B. en

Grado:

There was some animal poop on the floor of he trailer

Christopher J. en

Grado:

See above, I’m extremely upset regarding my experience. Piss poor customer service, communication and equipment upkeep.

Vicki L. en

Grado:

El cliente no dejó un comentario.

James P. en

Grado:

This was our original drop off place scheduled and We got a reminder phone call luckily because the online system had no location showing a drop off and because this location did not show as available for drop off when we picked up we were going to bring truck to location on Riverside Drive. As we were heading to our original drop off location we got a call from Marysville Uhaul asking when we were dropping off truck...we never were scheduled for Marysville. When we got the truck to the mount vernon location they said the people that were picking it up originally here were also being now sent to Marysville. YOUR online system sucks and luckily there were actual great people to work through the problems but feel bad for the people that needed our truck after us.

Yvonne K. en

Grado:

El cliente no dejó un comentario.

Stephen F. en

Grado:

El cliente no dejó un comentario.

Rafael C. en

Grado:

El cliente no dejó un comentario.

bill S. en

Grado:

Have the computer system working

Chris N. en

Grado:

El cliente no dejó un comentario.

candy L. en

Grado:

Thank you for being kind and helpful!

PETER J. en

Grado:

Nice to meet Bob.

SUSAN S. en

Grado:

El cliente no dejó un comentario.

MATTHEW O. en

Grado:

The person who rented me the equipment was lacking in customer service skills and friendliness.

Scott F. en

Grado:

El cliente no dejó un comentario.

Jerry V. en

Grado:

El cliente no dejó un comentario.

Tessa S. en

Grado:

El cliente no dejó un comentario.

Jason Q. en

Grado:

We ended up at this location after going to the original location for our reservation and finding out that they did not have a truck for us. It was frustrating because we needed a 10' truck and were faced with time constraints. Luckily we were able to get a 17' truck at this location at the last minute.

Jefferson M. en

Grado:

Cramped location to drive a truck into. Not very inviting.

Daniela D. en

Grado:

El cliente no dejó un comentario.

Mark S. en

Grado:

El cliente no dejó un comentario.

bud W. en

Grado:

El cliente no dejó un comentario.

Christopher C. en

Grado:

Rent what was reserved and not taken advantage of

GEORGE J. en

Grado:

El cliente no dejó un comentario.

Jason Q. en

Grado:

We had a great experience. The guy who helped us was friendly, had everything ready to go and we would rent from this location again.

Jordan S. en

Grado:

The place was closed when we arrived, weren't sure where to park the truck as the gates were locked shut. Finally found a key box after the person on the phone hung up on us (hopefully by accident). There needs to be better instructions on where to park the trucks after hours.

Jonathan L. en

Grado:

El cliente no dejó un comentario.

Travis S. en

Grado:

Did not hook up to the hitch properly. Trailer fell of hitch while trying to load car onto it.

Amy E. en

Grado:

Very nice and great communication.

Stan R. en

Grado:

El cliente no dejó un comentario.

brian B. en

Grado:

El cliente no dejó un comentario.

nichole M. en

Grado:

El cliente no dejó un comentario.

JOE B. en

Grado:

Thanks to Bob for teaching me how to back up a trailer

John M. en

Grado:

El cliente no dejó un comentario.

Paul B. en

Grado:

Bob was great. Very helpful - stayed late to help me out.

JAMES P. en

Grado:

Very nice

Robert J. en

Grado:

worst experience I have ever had with U-Haul. Person was rude, not helpful, just an over all jerk. I had reserved a utility truck/dolly. This jerk just looked at me and said he did not have one. I am really disappointed with U-Haul. I think I will take my business to Budget from now on.

Aimee R. en

Grado:

El cliente no dejó un comentario.

MEGAN T. en

Grado:

El cliente no dejó un comentario.

thomas Y. en

Grado:

El cliente no dejó un comentario.

LAURIE A. en

Grado:

Unprepared. Difficult. Very disappointing experience. Added a lot of stress to a very stressful time. I would hesitate to use this ever again.

KATHERINE C. en

Grado:

El cliente no dejó un comentario.

lynn P. en

Grado:

Bob did a GREAT job! The truck was ready and clean for us on Thursday, and we got everything moved. It was a pleasure to work with him, and we will be back again! Lynn

RICHARD H. en

Grado:

El cliente no dejó un comentario.

MIKE K. en

Grado:

El cliente no dejó un comentario.

MIKE K. en

Grado:

El cliente no dejó un comentario.

Janina T. en

Grado:

El cliente no dejó un comentario.

ANDREW B. en

Grado:

Pick up experience was poor. Not even a "welcome"

timothy M. en

Grado:

El cliente no dejó un comentario.

Bervil M. en

Grado:

FYI transmission light was on in truck when picked up.

KENNETH S. en

Grado:

Nice guy at the place!!

MICHAEL C. en

Grado:

El cliente no dejó un comentario.

Karen S. en

Grado:

He was very nice and accommodating. Good customer service.

NATHAN S. en

Grado:

El cliente no dejó un comentario.

Steve E. en

Grado:

El cliente no dejó un comentario.

PHILIP S. en

Grado:

El cliente no dejó un comentario.

ANN N. en

Grado:

El cliente no dejó un comentario.

doug H. en

Grado:

El cliente no dejó un comentario.

VANESSA W. en

Grado:

Staff is friendly and quick to help.

VANESSA W. en

Grado:

The only thing I could say would be to have a larger sign. I would never know there was a uhaul place there.

steve G. en

Grado:

El cliente no dejó un comentario.

Jay C. en

Grado:

El cliente no dejó un comentario.

JIM H. en

Grado:

El cliente no dejó un comentario.

Ian G. en

Grado:

I feel I was over charged on this rental. Quote for 74 jumped to 109 for "taxes". That is excessive compared to the "taxes" on a a local tow.

THOMAS W. en

Grado:

El cliente no dejó un comentario.

GARY S. en

Grado:

Good and friendly service, I would definitely use Bob again.

April H. en

Grado:

El cliente no dejó un comentario.

KENNETH R. en

Grado:

El cliente no dejó un comentario.

DAVE H. en

Grado:

El cliente no dejó un comentario.