El cliente no dejó un comentario.Jason L.
Customer Reviews for Bobby G's Old Fashioned Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Two good experiences in two weeks - thanks!Todd G.
Parking is an issue at this location. The gentlemen who run this shop are delightful and very helpful.Erin F.
Excellent service, top notch, fast & efficient yet thorough. Would recommend without hesitation.Patrick B.
Will be renting from them again this week - thanks for everything!Todd G.
El cliente no dejó un comentario.Georgina G.
El cliente no dejó un comentario.Mario L.
The owner was extremely kind and helpful when I had an issue with the mileage and gas reported at time of rental. Would highly recommend this location to anyone!!!Heidi M.
El cliente no dejó un comentario.Scott P.
El cliente no dejó un comentario.Krishna A.
El cliente no dejó un comentario.Charles K.
El cliente no dejó un comentario.Jason B.
Nothing at all! Awesome customer service!!!linda P.
Thank YOU, Bob!Galina D.
This is more for uhaul in general. I placed my order for Friday at 430 pm at one location. My order was changed to 3 pm automatically later on. On the reservation it still said the original location. I go to my location for pickup and I'm told after making some angry phone calls that my pickup location was changed along with the time. I'm told an email and voice-mail were sent saying the change of location. I recieved neither. I'm also very rudely informed (while enroute to pickup) that the rental place closes promptly at 3. I specifically selected my original time because they closed at 5 and I did not want to be there at closing and I wanted an associate there to speak with incase any issues arised before I took the truck. Had I known the new location closed at 3 I would have been there early. Furthermore I requested a moving dolly to make my move go smoother (part of the reason I went with the larger bed and ramp), there was no dolly. So another angry phone call later I had it removed from my charge. However it was an inconvenience especially since I was counting on it. The bag that should have contained moving items also was empty. So essentially I paid extra for literally just the truck. I will not be renting from this location or possibly uhaul ever again. Worst truck rental experience of my life.Timothy F.
The way your rates are advertised is misleading and should be more transparent. I'm not a slow learner but it still took a little figuring to understand how the charges were computed. This is not a dig on the facility but on your website and what's advertised on the side of your truck. To be clear, I don't feel that I was overcharged.Joseph R.
So convenient! Made my move so much easier! I hope never to move again, but if I do, this is the way to go!PAULA A.
Interior was dirty, muddy exterior. Needed to be washed. Windshield washer did not work. Mobil app did not accept photos when returning van. Had to use web site to return. No after hour help was available to resolve problem with Mobil app. Personnel at pick up location very helpful when picking up van.Matthew K.
Very easy transaction with this location. U Haul customer service excellent in helping me switch pick up locations and helping for drop off. Very satisfied with the service.Mark P.
El cliente no dejó un comentario.David M.
El cliente no dejó un comentario.STEPHEN P.
Best rental experience ever. The owner at Bobby G's is a pleasure to work with. Will definitely recommend and use for any moving needs.PAULA A.
El cliente no dejó un comentario.Vicki R.
EXCELLENT CUSTOMER SERVICE!! Bobby G. was a pleasure to work with!! I would HIGHLY RECOMMEND!!! âï¸ âï¸âï¸âï¸âï¸DWIGHT D.
El cliente no dejó un comentario.thomas E.
Staff was extremely helpful and very efficientJOANNE R.
El cliente no dejó un comentario.ULRIC C.
Bobby G's Old Fashioned Service, location was close and the service was friendly. Bobby explained everything concerning the rental, very clearly. The drop off is convenient and the gas station is right next door! I recommend this location to everyone.CYNTHIA G.
El cliente no dejó un comentario.Sanjeet R.
El cliente no dejó un comentario.Erin Z.
El cliente no dejó un comentario.Daniel O.
El cliente no dejó un comentario.MELISSA C.
Show and trying to over chargeFREDRICK R.
Thanks BoBWILSON D.
El cliente no dejó un comentario.Karen G.
Bob was super helpful and we appreciated his flexibility with the holiday weekend!SCOTT W.
Be fairâ€¦, and treat the customer the way you wanna be treated.! Thank you🙏ILIR R.
El cliente no dejó un comentario.SHANE G.
El cliente no dejó un comentario.Alex M.
El cliente no dejó un comentario.STEPHEN N.
Great customer service. Super nice staffPATRICIA H.
Very helpful and accommodating!CHRISTOPHER S.
I've used Uhaul three times now. The first two times at the Enfield CT pick up were awesome. The Uhaul staff were super professional and the person who ran the convenience store was also super professional and helpful. This pick up spot that I had to use this time around was AWFUL. I walked in and there were two older gentlemen that didn't even acknowledge my presence until I walked up to one of them and starting asking questions - and I was the only person in the store. Then as I'm getting everything ready he goes "Don't do anything online yet". But online I had already checked everything in, so not sure why he said that as that is Uhaul protocol to pre check in everything online. Then he tells me I can't leave my car there because he has no parking so I then had to make last minute arrangements to have my car picked up. Meanwhile the reason he has no parking is because of the three or four Uhaul rentals taking up all his parking spots! I will never go to this pick up spot again and had this been my first experience with Uhaul it would've been my last.Ryan T.
El cliente no dejó un comentario.Melinda W.
El cliente no dejó un comentario.TONY A.
I look forward to doing business with Bobby Gs in the future. Great customer service.VERNON O.
El cliente no dejó un comentario.monique S.
El cliente no dejó un comentario.RICHARD G.
No parking.Julia H.
Great transaction. Owner of shop was professional, friendly and explained everything that I neede to do. Would definitely use again.LINDA K.
El cliente no dejó un comentario.DONALD A.
Very good experience! We will be back for our next moving truck needs.Edward S.
El cliente no dejó un comentario.JOANNE V.
El cliente no dejó un comentario.Tracey H.
Rented a U-Haul. Excellent service, great folks, fast in and out and a great experience over all. I would highly recommend!Jennifer H.
Great hassle free experience. Good equipment and friendly people.Theodore F.
Small area to drop off a truck back lot had no space to turn aroundJEREMY K.
El cliente no dejó un comentario.KAREN M.
Owner went above and beyondSCOTT S.
El cliente no dejó un comentario.ANTHONYJ S.
Great experience and Bobby G is very professional and would definitely recommend this location...Anthony M.
The man there is very nice. We even bought a lawn mower from him. That saved us a trip to the store and gave him a sale. I will definitely use Bobby G's again.Vernon B.
Bobby was wonderful! Very knowledgeable, friendly and helpful. I wish all the people I have dealt with throughout my time in New England were as nice as he was.ELIZABETH G.
The truck ran well and was the right size for my purpose. Attendant was very helpful and accommodating.STEPHEN V.
3 times in two week renting in this location and he go to every detail, he is really respecfull and understanding recomend it 100%.LUIS F.
El cliente no dejó un comentario.brian T.
El cliente no dejó un comentario.scott M.
El cliente no dejó un comentario.EDWIN R.
Bob was awesome !!! Very friendly and efficient !!!!SAMANTHA E.
Everything was great thanks 😊CARLOS R.
El cliente no dejó un comentario.ELIZABETH P.
Please make sure drop boxes are in good orderSHERMINMICHELLE D.
El cliente no dejó un comentario.SEAN B.
El cliente no dejó un comentario.ROBERT O.
El cliente no dejó un comentario.LAUREN G.
Professional and friendly staff.Andre G.
Great friendly serviceCHARLES B.
Uhaul.com showed equipment availability that location did not have. Location owner was easy to work with, though. Got me in and out despite the hiccup.WILLIAM P.
This is the cleanest and best working condition uhaul truck I have ever rented. Everything worked in the truck and there were no issues. The owner of the location is extremely nice and upgraded me at no additional charge because someone who had the truck I was supposed to rent kept it another day.TANNER R.
Bobby's customer service was top notch. Plan to return for another rental soon!ERICDEAN B.
El cliente no dejó un comentario.RONALD D.
Outstanding service! Would utilize their services again.LAURA N.
Very nice peopleCHRISTINE K.
Location is not open as advertised.MARK G.
Everything was easy and just as expected. It was a pleasure doing business thereJohn G.
El cliente no dejó un comentario.FRANKLIN S.
El cliente no dejó un comentario.THEODORE C.
El cliente no dejó un comentario.PAUL B.
Friendly and efficientSHARON C.
Bobby g was very helpful and professional and goes above and beyond to help peopleCRAIG R.
I just want my receipt? Never received it through email after drop off.EMILY R.
El cliente no dejó un comentario.Walter K.
El cliente no dejó un comentario.PEDRO V.
El cliente no dejó un comentario.Donald G.
El cliente no dejó un comentario.Emily F.
El cliente no dejó un comentario.THOMAS L.
El cliente no dejó un comentario.LINDA J.
El cliente no dejó un comentario.DANIEL L.
location is very shabby. truck was dirty,1 tire was flat .and a lock had to be cut off to use overhead door.JAMESPHILIP L.