Customer Reviews for Bob Griffin & Sons Inc
(U-Haul Neighborhood Dealer)

315 reviews

3957 Main St   Warrensburg, NY 12885

(518) 623-6205

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(518) 623-6205

3957 Main St
Warrensburg, NY 12885

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–3 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Hunter Maxam 
Rating:
5.0

Excellent Uhaul location, very professional.

Wayne Butler 
Rating:
5.0

Customer did not leave a comment.

Robert Perry 
Rating:
5.0

Rob Griffin was kind a helpful. I highly recommend getting Uhaul here. Quite a big selection. Also there is garage and a retail store. One stop shop. Will go back again

DANA POWER 
Rating:
5.0

Very friendly and fast service.

Gabor Bobok 
Rating:
5.0

Customer did not leave a comment.

ROBERT GALUSHA 
Rating:
5.0

Customer did not leave a comment.

DANIEL BLEIS 
Rating:
5.0

Customer did not leave a comment.

Russ Howe 
Rating:
5.0

Customer did not leave a comment.

Beth Christian 
Rating:
4.0

Customer did not leave a comment.

raymond hippele 
Rating:
5.0

Customer did not leave a comment.

Richard Keilich 
Rating:
4.0

Customer did not leave a comment.

Craig Raphaelson 
Rating:
5.0

Customer did not leave a comment.

George Fitzmaier 
Rating:
5.0

Customer did not leave a comment.

Patrick Mansfield 
Rating:
5.0

Rob that checked me in was great.

Robert Marriott 
Rating:
5.0

Hi! I rented a trailer from Bob Griffin and Sons to move my grandson to his first apartment. Everything worked out great! What would I improve? I’d give Bob Griffin & Sons more equipment to rent! They have been in business in Warrensburg for many years. Thanks, Chris, aka Grandpa

Christopher Schaefer 
Rating:
5.0

Customer did not leave a comment.

Colleen Callahan 
Rating:
5.0

Customer did not leave a comment.

mike erickson 
Rating:
5.0

Great equipment, great service. Highly recommended.

mike erickson 
Rating:
5.0

Customer did not leave a comment.

Nancy Currier 
Rating:
5.0

Customer did not leave a comment.

Joseph Manning 
Rating:
5.0

Customer did not leave a comment.

Sean McCarthy 
Rating:
5.0

Customer did not leave a comment.

Joseph Gelbfish 
Rating:
3.0

Customer did not leave a comment.

jason willette 
Rating:
5.0

Have used Bob Griffin & Sons many times. Always excellent service and easy to work with. Have and will continue to recommend them.

Francis Poole 
Rating:
4.0

Customer did not leave a comment.

Robert Perry 
Rating:
5.0

Customer did not leave a comment.

daniel reid 
Rating:
5.0

Customer did not leave a comment.

Kathy Deyo 
Rating:
5.0

Nothing!

ARTHUR HARRIS 
Rating:
5.0

Customer did not leave a comment.

Heidi Fleming 
Rating:
5.0

Customer did not leave a comment.

Neale Hoskins 
Rating:
5.0

Customer did not leave a comment.

bill matt 
Rating:
5.0

Great experience, very professional

Wayne Butler 
Rating:
5.0

Customer did not leave a comment.

THOMAS ELLSWORTH JR 
Rating:
5.0

Great service, great inventory. Will use again.

mike erickson 
Rating:
3.0

Don't use the pick up location the man should have been fired. When the hours are posted and they are not open to assist the least they can do is their job.

Vincent Nevins  
Rating:
5.0

Customer did not leave a comment.

Tim Lynch 
Rating:
5.0

Customer did not leave a comment.

John McKhann 
Rating:
1.0

I got a flat tire on the trailer that I rented and when I contacted Bob Griffin and sons they could not be bothered to help me. Thankfully roadside assistance was great but took two hours to get to me.

Eugene Scorzelli 
Rating:
5.0

Customer did not leave a comment.

Bryan Hedelius 
Rating:
5.0

Customer did not leave a comment.

MARK ESANCY 
Rating:
5.0

Customer did not leave a comment.

MIKE HILL 
Rating:
4.0

Customer did not leave a comment.

Dakota Newton 
Rating:
5.0

Customer did not leave a comment.

Heidi Morehouse 
Rating:
5.0

Customer did not leave a comment.

Charles Small 
Rating:
5.0

Great location. Helpful, kind and willing to do what it takes to make the customer satisfied. Great place.

Joy Antell 
Rating:
3.0

We did a virtual drop-off, so no interaction with facility. Good location

Raymond Floyd 
Rating:
5.0

I rented a utility trailer from Bob Griffin & Sons Inc. in Warrensburg, NY and had an excellent experience! The owner and staff were top notch! I would highly recommend them to anyone wanting to rent a utility trailer like I did. The owner was the nicest guy and was very professional. I give them a 10 rating! The best!

JAMES MANNGARD 
Rating:
2.0

We had to dig the trailer out of the snow ourselves.

Michael OMealy 
Rating:
5.0

Customer did not leave a comment.

Timothy Mahar 
Rating:
5.0

Great service, good inventory. What's not to like?

mike erickson 
Rating:
5.0

Polite and efficient

Ruth Kouides 
Rating:
5.0

We were more than happy with his services and kindness is a wonderful gentleman

Gary D Hotko 
Rating:
5.0

Everything went fantastic. Thank you to Griffin and sons uhaul, out of Warrensburg, NY for fast & convenient service. 👍🏽👍🏽

SHAWN WALL 
Rating:
5.0

We are very happy and pleased with the service we received. They were very easy to work with.

JEFFREY MURPHY 
Rating:
5.0

Very nice and easy transaction. Quick service and convenient location, that has a long history in the town. Check out Bob Griffin & Sons, and sometimes there is also a tent with a lot of very well priced tools in the same parking lot as the equipment/U-haul trucks if you are a little early for your scheduled appointment.

David Burns 
Rating:
5.0

Location and staff were great.

Douglas Houghton 
Rating:
5.0

Rob was a tremendous help in making the drop off easy. He was very pleasant and friendly.

Kathi DeClerk 
Rating:
5.0

Top drawer service and support. Can't be beat. Will rent again.

mike erickson 
Rating:
5.0

Customer did not leave a comment.

Joe Haedrich 
Rating:
3.0

Customer did not leave a comment.

LOWELL SMITH 
Rating:
5.0

Very friendly and helpful. Highly recommend!

TERRI LARSON 
Rating:
5.0

Customer did not leave a comment.

MITCHELL PEZZI 
Rating:
5.0

Customer did not leave a comment.

Valerie Marder 
Rating:
5.0

Customer did not leave a comment.

Jay Hennig 
Rating:
1.0

Get nicer people w&o work for you the man at your. Uharl places was rude and mean will never go back there again said he was changeling me 500.00 but will not show me why

LINDA OBRIEN 
Rating:
3.0

Customer did not leave a comment.

Nedra Frasier 
Rating:
5.0

Customer did not leave a comment.

BRIAN SULLIVAN 
Rating:
4.0

Customer did not leave a comment.

SUSAN MATOS 
Rating:
5.0

Customer did not leave a comment.

edward proctor 
Rating:
5.0

Nothing Bob is great went over everything with us Tremendously Helpful made it a good experience

doug purcell 
Rating:
5.0

Customer did not leave a comment.

Daniel Howell 
Rating:
5.0

People were great, had some problems with the return paperwork, but he worked through it.

Henry Sonnemann 
Rating:
3.0

Customer did not leave a comment.

cheryl Jones 
Rating:
5.0

Customer did not leave a comment.

Casey Schofield 
Rating:
5.0

Customer did not leave a comment.

MICHAELJ ANSELMENT 
Rating:
5.0

Customer did not leave a comment.

CARLV ALBERINO 
Rating:
5.0

Nothing. I always get excellent service at this location.

THOMASMICHAEL ANDONUCCI 
Rating:
1.0

Emailing the customer literally last minute the last minute telling them the pick up location has changed is not very professional - and it was completely out of our way. No where near our original pick up location. Then when picking up, they had two rentals for us . We only booked one.

GEORGEE III RANDALL 
Rating:
5.0

I believe u haul should invest on some enclosed motorcycle trailers with wheel chock installed

RANDYSTAFFORD JO DECOOK 
Rating:
3.0

We dropped the truck off after 5 PM on a Sunday. It was closed, as expected.

KENNETH LEWAINE 
Rating:
5.0

Customer did not leave a comment.

Neil Brandmaier 
Rating:
5.0

there is no jack on the trailer so it must be lifted on and off the hitch. this can be hard to do for some people.

ROBERTJOSEPH FIORENTINO 
Rating:
4.0

NICE PEOPLE

Thomas Cavallaro 
Rating:
5.0

Customer did not leave a comment.

JAMIEJ DUNKLEY 
Rating:
5.0

Customer did not leave a comment.

Lawrence Lenoci 
Rating:
5.0

Customer did not leave a comment.

Joyce Oddo 
Rating:
5.0

Customer did not leave a comment.

DONALD TORREY 
Rating:
5.0

Attempted to do a return trip to Griffin’s in Warrensburg, less than 1 mile from my house. Griffin set it as requested. Got a call from U-Haul Albany on Monday saying I could not do that and had to pickup and drop off in Hudson Falls, 30 miles out of my way. Talked to U-Haul on Tuesday and they set it up as a one trip from Warrensburg to Queensbury at $115 per day vice $19.95. When picking up the vehicle on Friday I had to call U-Haul Albany to set the trip up as I initially requested.

THOMASMICHAEL DUFFY 
Rating:
5.0

Rob is always helpful when I drop off a trailer. I have yet to rent a trailer from Rob because he is actually close to the destination of my trips. I haven't had a need to move items in the other direction but I expect he would be just as helpful if I did rent through him.

James Duval 
Rating:
5.0

Nothing. Friendly, courteous, helpful and a great value for the money.

Thomas Andonucci 
Rating:
5.0

Customer did not leave a comment.

SHERRI QUACKENBUSH 
Rating:
5.0

The owner was extremely helpful getting me the right equipment for the job. I would definitely use him again

GEORGELOUIS DOUKAS 
Rating:
5.0

Quick, efficient pickup and drop-off. Truck was as advertised. Rob was pleasant and informative. Great experience.

MICHAELJOHN MENDER 
Rating:
5.0

Nothing Everyone was very friendly and

LOUISVINCENT GARAGE 
Rating:
5.0

Customer did not leave a comment.

WILLIAMW HORNE JR 
Rating:
4.0

Customer did not leave a comment.

EDUARDO JR MUNOZ 
Rating:
4.0

Moving is very stressful. I booked a guaranteed truck from a location that wound up being different from the location where I picked up the truck. It was all fine in the end, but I didn’t know where I would be getting the truck from until around 5 pm the night before I was picking up the truck. It would be good if uhaul could update this process to give renters a little more confidence that the thing they’ve reserved will be where it’s supposed to be when it’s supposed to be there.

Lea Kling 
Rating:
5.0

Customer did not leave a comment.

ROBERT CALIE 
Rating:
5.0

The staff at gruffin and soms were excellent.. They were friendly,informative and even helped hook the trailer up.. smooth and easy transaction..

MICHELELEE BAKER 
No reviews have been submitted for this location.

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