Customer Reviews for Bob Dixon Service Center
(U-Haul Neighborhood Dealer)

233 reviews

751 Bloody Gulch Rd   Dixon, IL 61021

(815) 284-0017

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: 9 am–12 pm

Services at this Location:

Contact Us

(815) 284-0017

751 Bloody Gulch Rd
Dixon, IL 61021

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: 9 am–12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

MICHAEL ROETTGER 
Rating:
5.0

Customer did not leave a comment.

Amanda Reinhold 
Rating:
5.0

Customer did not leave a comment.

Jessie Grett 
Rating:
5.0

Customer did not leave a comment.

James Ruane 
Rating:
5.0

Everything was fine.

Julia Cosgriff 
Rating:
5.0

Professional, friendly, and knowledgeable

Michael Young 
Rating:
5.0

Customer did not leave a comment.

Jason West 
Rating:
5.0

Outstanding Customer Service at a great price !

Tom Starr 
Rating:
5.0

Customer did not leave a comment.

jamie whetsel 
Rating:
5.0

Nothing. The customer service was absolutely perfect and willing to help at the highest level of customer service.

Albert Johnson 
Rating:
1.0

Way to expensive... Got charged for 50 miles in milage, but didn't use NEARLY that much... Wanted a 26 foot truck waited over 2 hours truck NEVER showed, so we had to use a 20 foot truck, with no discount nothing..... Ridiculous..... NEVER AGAIN!!

Dustin plock 
Rating:
5.0

Wonderful customer service will recommend to everyone i know that need one.

PAULA RINEHART 
Rating:
5.0

Customer did not leave a comment.

Jeff Hawk 
Rating:
5.0

Customer did not leave a comment.

James Grot 
Rating:
4.0

Customer did not leave a comment.

Kenneth Box 
Rating:
5.0

Great experience, other than the moving lol. Receptionist was very nice and accommodating, pleasure to work with!!!! Would definitely Go to them again

james habben 
Rating:
5.0

The service at this location is superb. I used them many times and they would be my go to uhaul everytime.

Shanay Struthers 
Rating:
5.0

Customer did not leave a comment.

Kendal Moser 
Rating:
5.0

Not a thing, the service was excellent. Thanks again to Bob Dixon automotive

STEVE AURAND 
Rating:
5.0

The location was amazing and the van was in great condition.

Diamond Merboth 
Rating:
4.0

Customer did not leave a comment.

Carol MICHELS 
Rating:
5.0

All was great!

Paul Heck 
Rating:
4.0

Customer did not leave a comment.

Scott Holley 
Rating:
5.0

Customer did not leave a comment.

RANDALL HOLAWAY 
Rating:
5.0

Very friendly and helpful. I would definitely recommend to friends and family.

Todd Wharfield 
Rating:
5.0

Very helpful and quick

Derrick Beck 
Rating:
5.0

My experience was completely trouble free. Would not hesitate to use this location again.

Jeffrey Hawk 
Rating:
5.0

Keep being who you are. Outstanding service at this location.

MEL BURGETT 
Rating:
5.0

unit returned late. I picked up early. No time to clean. not locations fault

GREGORY F SCHOTT 
Rating:
4.0

Customer did not leave a comment.

Susan Zentz 
Rating:
5.0

Customer did not leave a comment.

Steve Erickson 
Rating:
5.0

Customer did not leave a comment.

Charles Pomazal 
Rating:
5.0

The lady at the front desk was amazing. The service was great. I would recommend anyone to go to this location.

Andre Montgomery 
Rating:
5.0

Very personal and helpful!!

JUANITA HARTLE 
Rating:
5.0

When I returned rental last night it asked me for my Geo location which I did not have turned on at the time to complete returning rental so my hope is that I wasn’t charged 20.00 to complete the process.

GREG FARLEY 
Rating:
5.0

Excellent service and quick and easy process Thank you!

Alvin L Cover jr 
Rating:
5.0

Customer did not leave a comment.

Jose Sarabia 
Rating:
5.0

Nothing

Aaron Fagan 
Rating:
5.0

Great experience!

Britteny Myers 
Rating:
5.0

Very organized, friendly and knowledgeable. Would highly recommend!

NICK WAASDORP 
Rating:
4.0

Closed when I returned trailer.

Michelle Petersen 
Rating:
5.0

Customer did not leave a comment.

Renee Uhl 
Rating:
4.0

Customer did not leave a comment.

Ronnie OBERLE 
Rating:
5.0

Office manager was pleasant and did a great job of explaining the process of after hours drop off. She answered all my questions patiently. Located a block away from a reasonably priced gas station. The vehicle was great.

Peggy Regnier 
Rating:
5.0

Customer did not leave a comment.

Jerry Mehrens 
Rating:
5.0

If you needed to write a guidebook, how to treat a Customer. I would use this location to set your standards for all other locations. This location is a prime example of how you should treat someand with quality of service.

Bill Konkol 
Rating:
5.0

Customer did not leave a comment.

Daniel Cleary 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Alan Walls 
Rating:
4.0

Good service and checked out all safety aspects. Very pleased.

jim goeddeke 
Rating:
5.0

Customer did not leave a comment.

Tabitha McCall 
Rating:
5.0

Great experience. Nice people to rent from. Very helpful and friendly. I’ll rent from them again if I need a trailer.

TERRELL SOUTH 
Rating:
5.0

Rene and Bob are friendly and accommodating. I would use them again.

Diane Tee 
Rating:
5.0

Customer did not leave a comment.

Brian Verdick 
Rating:
5.0

they could not have been more pleasant to work with

Tanner Graham 
Rating:
5.0

Customer did not leave a comment.

Andrea Pratt 
Rating:
5.0

Customer did not leave a comment.

Matthew Linder 
Rating:
5.0

Customer did not leave a comment.

LINDA MAGALARIS 
Rating:
5.0

They were wonderful!

andra collins 
Rating:
5.0

Customer did not leave a comment.

John Park 
Rating:
5.0

Helpful

KEVIN michael 
Rating:
5.0

Customer did not leave a comment.

stephanie abarca 
Rating:
5.0

Customer did not leave a comment.

Heidi Aeschlimann 
Rating:
5.0

Customer did not leave a comment.

Sharon Hepp 
Rating:
5.0

Customer did not leave a comment.

Luis Ugalde-aguilera 
Rating:
3.0

Customer did not leave a comment.

Jeff Bandman 
Rating:
5.0

Bob Dixon is my fave place to rent my uhaul from. Best people ever to work with

Shauna Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Kimberly Nelson 
Rating:
5.0

Customer did not leave a comment.

CINDY BEACH 
Rating:
5.0

Location itself was awesome. Very helpful and understanding. Ran into issues with my tow vehicle and we were able to quickly swap contracts from trailer to truck/trailer. Only issues I had, was with uhaul's web based platform for check in/out.

Christopher Robinson 
Rating:
3.0

Customer did not leave a comment.

Felicia Odell 
Rating:
5.0

Customer did not leave a comment.

Gene Hartzell 
Rating:
5.0

Very smooth renting the uhaul, great price and great service.

Steven Ward 
Rating:
5.0

Great experience Renee was great

JASON WARD 
Rating:
5.0

Customer did not leave a comment.

steven gabrielson 
Rating:
5.0

Super nice people and very polite!

Rick Wood 
Rating:
5.0

The people at the Dixon u Haul went out of their way to help me figure out a problem with my hook up which turned out to be a fuse issue on my car. They are incredible people. Highly recommend them!

bruce anderson 
Rating:
5.0

Great people to work with they were awesome

Ryan Brown 
Rating:
4.0

Customer did not leave a comment.

Shannan Haenitsch 
Rating:
5.0

Customer did not leave a comment.

Kaleb Baker 
Rating:
5.0

Customer did not leave a comment.

Andrew Fleetwood 
Rating:
4.0

The owners very nice and accommodating...

David Buche 
Rating:
5.0

NOTHING

MARY LOU 
Rating:
4.0

Customer did not leave a comment.

Laura Knight 
Rating:
4.0

Customer did not leave a comment.

James Erickson 
Rating:
5.0

Customer did not leave a comment.

lenny grobe 
Rating:
4.0

Customer did not leave a comment.

Michael Lezon 
Rating:
5.0

Bob & Renae were excellent. She was so attentive. Helped us through every step. Everything went smoothly. Loni Byars

LONI Byars 
Rating:
5.0

Renee at Bob Dixon Service Center is always fantastic to work with!!! Thank you again Renee!! The Sperlings

Kevin Sperling 
Rating:
5.0

Renae was very helpful and knowledgeable. This was my second rental and I will recommend this location to everyone. Also, the equipment and truck were in excellent condition!

Thomas A Dunn 
Rating:
5.0

Customer did not leave a comment.

trobey trotter 
Rating:
4.0

Customer did not leave a comment.

Ali Mansour 
Rating:
5.0

Great customer services. Renae was amazing

Michele Aspan 
Rating:
5.0

Customer did not leave a comment.

Rustin Reynolds 
Rating:
5.0

Very professional and polite!!

Todd Gillette 
Rating:
3.0

Customer did not leave a comment.

Carol Michels 
Rating:
5.0

Very great and easy experience at Bob Dixon center location. Renae was a joy to work with! Highly recommended

ANDREW LARKNER 
Rating:
5.0

Customer did not leave a comment.

Jeff Conklen 
Rating:
2.0

Customer did not leave a comment.

Lisa DeRango 
Rating:
5.0

Very friendly lady, just a joy helping me.

LaNeena Rees 
Rating:
5.0

Best service and helpful with all your stressful situation you could expect in moving…Good family run business too!

SARAH WRIGHT 
No reviews have been submitted for this location.

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