Customer Reviews for Bluff Transmission Center
(U-Haul Neighborhood Dealer)

131 comentarios

1773 Hwy 53   Poplar Bluff, MO 63901

(573) 776-1452

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sábado
    9 a. m. - 12 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(573) 776-1452

1773 Hwy 53
Poplar Bluff, MO 63901

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sábado
    9 a. m. - 12 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Nothing the individual was very nice great to talk too.

Charles B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBIN M. 
Clasificación:
3.0

The location was closed when I dropped off the equipment. I had no contact with the location but the closure of the contract was done in a timely manner. No issues.

Bruce R. 
Clasificación:
3.0

We got no paperwork at all when we rented the truck. We were late on our return time because we just assumed it had to be returned "on Saturday" as in by end of day, but no it had to be back at noon. I feel like return times should have been gone over with me. The man that rented me the truck and trailer was the only person there at the shop so he was rushing to get everything done so he could get back to his garage.. which he was leaving unattended while assisting us with the equipment. I should have gone through my link in my email and reviewed the application myself and gotten the return time information, but I still feel like it should have been information that should have been gone over with the customer. Seems important to me ....

Cherri D. 
Clasificación:
3.0

Dropping off was nightmare, 6348 n grand has no parking for there trucks, any agent of uhaul should have a lot to park trucks in , I took the truck there she said you all know she doesn't have a lot to put the truck ,why in hell would you send people. I had bring the truck back home could not get any help on the phone I was on hold 40 minutes then I hung up called another 30 minute wait I called about 5 times finally nadia came on the phone I explained everything to her my husband had treatment for his illness that day . When you give a drop off address make sure it's the right one . I will never recommend uhaul. We dropped the truck off at 1700 n Cicero, your employees there are fantastic they listened and apologized for us being treated that way.

Steve R. 
Clasificación:
5.0

Excellent customer service

Spencer T. 
Clasificación:
1.0

My contract stated I had 80 miles allotted, but the man argued and stated I only had 54 and refused to help me. He told me to call the 800 number.

Tonya G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh M. 
Clasificación:
3.0

Make sure fuel is full. Was on less than 1/4 tank!

Dianna R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bloyce P. 
Clasificación:
5.0

Awesome, nice, understanding folks

Andrew Y. 
Clasificación:
5.0

Very friendly and easy to deal with. Will use this location from now on

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heidi J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve C. 
Clasificación:
5.0

Very nice people

Tommy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha B. 
Clasificación:
1.0

The truck was dirty when I picked it up, and the truck was not in the spot specified in the mobile pick-up instructions. A completely different truck was parked there and my truck was parked in a separate lot a couple buildings down the road that had a completely different business name associated to it.

Madeline B. 
Clasificación:
5.0

I was told there was no drop off location in winona mo. I was given Poplar bluff Mo Poplar Bluff added 80 miles to my trip. I was charged an EXCESS mileage fee of 42.00. I believe I should be refunded this penalty. I was given bad information. Eileen Thomas

eileen T. 
Clasificación:
5.0

Bobby at poplar bluff transmission is a great employee

Shawn N. 
Clasificación:
5.0

The man at this location was very helpful and answered every question we had! Just as a precaution remember to check all your paperwork and make sure the numbers match on the paper and on the truck.

Robert H. 
Clasificación:
4.0

El cliente no dejó un comentario.

DELLA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Angelique M. 
Clasificación:
4.0

El cliente no dejó un comentario.

CAROL Y. 
Clasificación:
2.0

Have to park in water & mud to hook up trailers

Joseph G. 
Clasificación:
5.0

Lower the cost

Michael H. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
5.0

Everything is good 👍 and I'm glad to be able to help

Breck P. 
Clasificación:
5.0

El cliente no dejó un comentario.

WALTER W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

pierce W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Paul C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa C. 
Clasificación:
4.0

My comment has nothing to do with the location of rental but rather with U Haul services. If you need to contact them, good luck, there isn't anyone answering phones promptly. I was told a 52 minute wait to hold for a customer service rep. I called a different number and was connected to a person who said she would submit my request for an adjustment (I was overcharged) to a supervisor who would get in touch with me within 72 hours. Those 72 hours have came and went and no one has yet to contact me. I would have stopped payment but that cost money and since they had my debit card, they would have just charged it again. They win, as usual, but beware, check your receipt. I had 315 miles and was charged for 622!

Dana H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey H. 
Clasificación:
5.0

Give a little step stool I fell out of truck two times

Patricia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa W. 
Clasificación:
5.0

The rental was great clean & friendly man took my business

linda D. 
Clasificación:
2.0

Guy at the store was on phone for 15 minutes before I was helped

BRETT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREG S. 
Clasificación:
5.0

El cliente no dejó un comentario.

kevin J. 
Clasificación:
5.0

Very nice staff

TONYA H. 
Clasificación:
5.0

Mark the address more clearly to be seen from the road.

Crystal G. 
Clasificación:
4.0

El cliente no dejó un comentario.

James T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Starter U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacy T. 
Clasificación:
5.0

Great customer service great equipment I will continue renting in fact within next 2 weeks gonna rent tow dolly again have another small pickup I am buying 1979 chevy luv

Calvin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Quentin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Henry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

billy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS B. 
Clasificación:
5.0

Guys were great. In and out quickly. Absolutely no problems.

DAVID A. 
Clasificación:
5.0

No changes needed. I wouldn't go anywhere else.

BRIAN T. 
Clasificación:
2.0

I was charged way more than I was told for each day. The staff was nice but the guy at checking the vehicle back in seemed clueless. I will not recommend uhaul to anyone.

Micheal R. 
Clasificación:
2.0

Clean the back of the truck before I rent it. Had tons of dirt. First place I went to didn't have the right equipment (TD) but instead had an AT that didn't even work. After spending 1.5 hours there I decided to cancel and had to go 30 more minutes out of my way to get a truck

Jourden R. 
Clasificación:
5.0

very knowledgeable staff and was super helpful and made it a great move.

Brian S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff T. 
Clasificación:
5.0

We had a great experience with Uhaul at Bluff Transmission Center!!

JAMES T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judith H. 
Clasificación:
5.0

El cliente no dejó un comentario.

tracy S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeff T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dannette F. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREG S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFF S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua H. 
Clasificación:
5.0

El cliente no dejó un comentario.

aaron E. 
Clasificación:
5.0

Booked at Broadway location, accidentally choose hwy 53, but both locations provided excellent service

Paul T. 
Clasificación:
5.0

the owner a was friendly and willing to help in anyway. terrific experience would use them again any time.

eric E. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beverly E. 
Clasificación:
5.0

The staff was very helpful and very nice

Julius G. 
Clasificación:
5.0

We were checked out quickly and with detailed instructions.

randy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLORIAMICHELLE E. 
Clasificación:
5.0

I had to rent the truck and appliance dolly from 2 different locations. I can understand that. But after spending the whole day loading and unloading that truck, I was exhausted. Then I have to return the truck and dolly to 2 different locations. That should not happen.

Garry P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cyndi G. 
Clasificación:
5.0

El cliente no dejó un comentario.

David T. 
Clasificación:
3.0

I had an issue finding a place to fuel up. So I drove the truck back without refueling. It was confusing to which place to take the truck. There was two areas. After realizing on my own first area wasn't correct I went to the second. When walking in I had to holler out there times before anyone came from the shop area. Then he couldn't really help me. He said his boss would contact me Monday. He didn't call. All I got was a email saying I had a promise to pay. Which I had informed the shop guy that I hadn't regueled and why I hadn't refueled. I think it would've been more professional to call me.

Pamela C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jill S. 
Clasificación:
3.0

El cliente no dejó un comentario.

JERRY A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shaleah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott V. 
Clasificación:
4.0

The staff there is amazing. Very helpful

Carol D. 
Clasificación:
5.0

Make sure brakes were also when trailer is reserved make sure it is there on time. We were called the say before and found our trailer did not arrive . We had to go 1 1/2 he away to get one.

Julie H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Sara C. 
Clasificación:
4.0

El cliente no dejó un comentario.

joel H. 
Clasificación:
3.0

There was flooding during my trip as well as when I returned the unit. Being 67 years old, I'm not good with smart phone usage. Since I was late in returning the unit due to 2 detours it was hard ro find location and hard to take all the pictures u wanted

BILL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

geriann F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Darren W. 
Clasificación:
3.0

El cliente no dejó un comentario.

GREG S. 
Clasificación:
5.0

El cliente no dejó un comentario.

garry P. 
Clasificación:
3.0

Was a little concerned that no one was there, but call to 800 number said it was OK to leave trailer and that helped.

Greg H. 
No se han enviado comentarios para esta ubicación.

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