Customer Reviews for Blue Water Marine
(Distribuidor de U-Haul del vecindario)

67 comentarios

4240 Old Columbus Rd   Carroll, OH 43112

(740) 756-7114

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 6 p. m.
  • Sáb.: 10 a. m. - 1 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(740) 756-7114

4240 Old Columbus Rd
Carroll, OH 43112

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 6 p. m.
  • Sáb.: 10 a. m. - 1 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

robert M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Benjamin T. 
Clasificación:
2.0

The trailer smelled like marijuana. Two of the tires were below 20 psi and I was forced to stop to inflate all tires appropriately. No one assisted me in the hook-up. The trailer was not conveniently located compared with another larger and cleaner facility. The trailer was also not available at my requested time. I had to pick it up at 10 am when the store opened which put me behind 3 hours.

Charles E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary W. 
Clasificación:
5.0

The truck was not in great shape. It shook violently and leaked oil on my new driveway.

Randy K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Keith W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK B. 
Clasificación:
5.0

awesome company

mike B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel W. 
Clasificación:
5.0

one of the best if not the best u-haul dealers around.

John B. 
Clasificación:
4.0

El cliente no dejó un comentario.

PHOEBE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Holly K. 
Clasificación:
1.0

Took over 30 minutes to get signed out. Then, my reservation was converted from long haul to in-town with miles (had this corrected later by u-haul). Really felt like I was somewhere that was not U-Haul, just a dealer that could not do much to help me.

Raymond W. 
Clasificación:
5.0

El cliente no dejó un comentario.

jason H. 
Clasificación:
5.0

El cliente no dejó un comentario.

aaron W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN S. 
Clasificación:
5.0

Very smooth transaction. they made it very simple.

DAVE B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Ashlee W. 
Clasificación:
1.0

This location was hard to find. When you type the address into map quest it takes you to a deadened road

TERA T. 
Clasificación:
5.0

Very friendly and helpful staff. Great rental experience!

ERIC M. 
Clasificación:
3.0

El cliente no dejó un comentario.

TOM E. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD H. 
Clasificación:
5.0

Blue Water employees were Great! Thanks!

SCOTT K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ronald L. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOE P. 
Clasificación:
5.0

Very helpful!! I had some problems and they went above and beyond to help me out.

THOMAS B. 
Clasificación:
3.0

These guys were friendly but obviously not very experienced in the check out process. I was there nearly an hour which was too long in my opinion.

NICHOLAS L. 
Clasificación:
2.0

El cliente no dejó un comentario.

JACKIE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT C. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALEX E. 
Clasificación:
3.0

El cliente no dejó un comentario.

NANCY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMANDA B. 
Clasificación:
3.0

El cliente no dejó un comentario.

ANDY R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard P. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRUCE B. 
Clasificación:
5.0

Mick was really nice and answered all our questions.

RITA M. 
Clasificación:
4.0

VERY FRIENDLY

SCOTT R. 
Clasificación:
5.0

El cliente no dejó un comentario.

amy S. 
Clasificación:
5.0

Everyone was great! Thanks!

TISHA H. 
Clasificación:
4.0

Have boxes

BRAD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOLLY M. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHELLE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph B. 
Clasificación:
4.0

online check-in did not save any time. had to provide all of the same info at pickup

JOHN H. 
Clasificación:
5.0

Excellent customer Service.

VANESSA B. 
Clasificación:
4.0

Be sure to mention the cash deposit of 100 when using cash. Other than that minor hiccup, just fine.

JOHN S. 
Clasificación:
3.0

Quick and easy. A smaller truck would have been nice but I probably waited too long to reserve it.

TIM P. 
Clasificación:
5.0

Customer service was outstanding. Check in/out was fast. Vehicle operated great!

MIKE M. 
Clasificación:
3.0

We returned the truck on sunday and the business was closed. There were envelopes in which to leave the key and copy of the rental agreement. No one gave us a lock fto use for the truck so we had to leave it unlocked with the dolly inside (I had pads as well which I put in the cab of the truck). If they want it locked, they should make sure you have a lock to lock it up with. I got an email from Blue Water Marine early Monday morning that said they got the truck and all was in order which I appreciated.

PATRICIA M. 
Clasificación:
3.0

El cliente no dejó un comentario.

RICHARD J. 
Clasificación:
4.0

El cliente no dejó un comentario.

EDWARD H. 
Clasificación:
4.0

Great help, no problems. Would recommend.

SUZAN M. 
Clasificación:
5.0

Mick was very helpful, he handled everything in a very professorial manor & excellent customer service. He went way above and beyond my expectations. thank you Rod Horne

RODNEY H. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIM U. 
Clasificación:
2.0

Took too long to assist me even after reserving in advance. Then gave me the Wrong size after re-adjusting he didn't tell me it was going to cost an arm & a leg. Not happy at all. The Price went up over $140 over the previous & didn't tell me about the gas nor the Travel etc etc.

SHERI T. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN D. 
Clasificación:
5.0

Awesome!

GARY W. 
Clasificación:
5.0

3rd time using u-haul in the last 2 months. never a bad moment. VERY happy with the service. Budget renta a truck canceled on me the day I was moving stuff from KY to OH and u-haul came through without any problems. thanks so much, wonderful service

Martha H. 
Clasificación:
3.0

Hard to find

JENNIFER W. 
Clasificación:
5.0

Have a safe place to leave equipment because I didn't feel comfortable leaving the rented dolly in the back of the truck over the week-end because it wasn't secured.

ROBIN C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stacey W. 
Clasificación:
3.0

The location was 20 miles away from my selected one, costing me extra to get there and get back. My selected location was only 2 miles from my house. Imagine my surprise when I was called by someone 20 miles away. I stayed with it since it was only a day away and didn't want to mess anything up. Blue Water Marine was fine, except that I ordered 24 furniture covers and they only had 6, several of which were filthy.

MICHAEL R. 
Clasificación:
4.0

I reserved a 5X8 trailer and called to confirm twice. Both times I was told it was there. When I showed up, they only had a 6X12 trailer. Instead of renting it to me at the 5X8 price, I was charged full price. They had me over a barrel, so I paid. In addition to that, I had to basically fill out everything I did on-line at the location. It added about twenty minutes to the time. Filling out the information on-line was a waste. I just had to do it all over again at the location. The rep was professional, but could not answer why I had to fill out the information all over again. I believe the situation was directly related to corporate policy.

WILLIAM D. 
Clasificación:
3.0

The process to pick up my rented trailer was way longer (at least a half an hour) than it should have been. For some reason, the person I picked it up from needed to enter in all of the information I had already entered in the U-Haul website and had needed to enter to rent the U-Haul in the first place. Also, the location had great difficulty running my credit card through the website, though there was absolutely nothing wrong with my credit card. Finally, I received a notice that the trailer I rented was overdue, but it was returned a half-hour early two days before (on the day it was due). This was because the location did not check in the trailer I had rented when they opened on Monday. It was frustrating to receive a text and an e-mail telling me the trailer was overdue when I knew it had definitely been returned and it was annoying to have to call and straighten the misunderstanding out. It's just not something I should have had to deal with.

Elinor N. 
Clasificación:
4.0

El cliente no dejó un comentario.

PAMELA A. 
No se han enviado comentarios para esta ubicación.

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