Comentarios del cliente para Blue Ridge Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Blue Ridge Self Storage

Grado total:

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david L. en

Grado:

Excellent!

Trish C. en

Grado:

Bob and Mikey are always such a pleasure to deal with; very professional and friendly. Cannot say enough wonderful things about them.

Mark C. en

Grado:

Excellent in every way!!

Phil B. en

Grado:

Nice people, great service!!

Lynn S. en

Grado:

El cliente no dejó un comentario.

Carolyn M. en

Grado:

I reserved a 10 ft truck due to the pickup and drop off location space. We checked on Saturday and there were multiples, however on Monday late.. we were Told we had a 15 foot. When we picked up there was a 10 for there and were told “U Haul has it reserved”!! I thought we had reserved via the website; but were told the 10 ft was scheduled. The larger truck was not a good substitute but we did not have options to reschedule men to help load, so we took it. I was very disappointed in not getting what I had asked for!

Gil S. en

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El cliente no dejó un comentario.

Richard C. en

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El cliente no dejó un comentario.

Karen R. en

Grado:

El cliente no dejó un comentario.

Theresa T. en

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El cliente no dejó un comentario.

James H. en

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El cliente no dejó un comentario.

Andrew E. en

Grado:

El cliente no dejó un comentario.

Paul G. en

Grado:

Nothing, very happy.

Ronald M. en

Grado:

I was very disappointed that my car hauler, which I reserved well in advance, turned out to be unavailable due to "weight restrictions". I should have been informed of this at the time of online reservation.

Philip B. en

Grado:

El cliente no dejó un comentario.

CHIRISTAN M. en

Grado:

Awesome place.

Joe E. en

Grado:

My experience with Blue Ridge couldn't have been better. I will definitely rent from them again if needed.

William W. en

Grado:

Great folks to work with. Will do repeat business here for sure

Jeff B. en

Grado:

Apparently location went out of business.

JOEL C. en

Grado:

Response was quick and courteous since we left the truck after hours.

neal G. en

Grado:

The couple managing the pick up location couldn't have been nicer or more helpful. Would definitely recommend this location.

Kent and Susan K. en

Grado:

No electric cord with our assigned trailer....had to take one off another trailer.

Gail B. en

Grado:

Wonderful, friendly and helpful.

David M. en

Grado:

This is the closest place around to pick up or return. Your system is entirely internet dependent and bandwidth in this area is minimal. It makes their processing time terribly slow. 15-20 minutes typical both ways. Your website is fairly useless. Both rentals in the last couple of months I have had to sign out and call in to make a reservation.

Marc B. en

Grado:

El cliente no dejó un comentario.

Kathleen H. en

Grado:

El cliente no dejó un comentario.

John D. en

Grado:

Location of this center is great, The owner is a jackass.

Wolfgang N. en

Grado:

El cliente no dejó un comentario.

DAVID L. en

Grado:

El cliente no dejó un comentario.

Keith G. en

Grado:

El cliente no dejó un comentario.

William M. en

Grado:

Lock on trailer broken

THOMAS P. en

Grado:

The lady told me I could not drop the trailer off - even though my contract required me to drop it off there. She even stated the location was not a U-Haul dealer, even though there was a U-Haul sign, and lots of U-Haul trailers and trucks on the lot. I said 'BS' and just unhooked the trailer and drove away. I then called U-Haul customer service and told them of my experience and closed out the contract.

Rob W. en

Grado:

Easy, fast, simple, and friendly. Thank you!

Charles W. en

Grado:

El cliente no dejó un comentario.

buddy P. en

Grado:

This location was much closer to my destination than the origional u haul drop off place, but he had a place for one more trailer and saved me 35 miles of mountain roads. He said his place was full but had rented some since uhaul computer check and had space. Great service.

charles A. en

Grado:

El cliente no dejó un comentario.

deborah B. en

Grado:

Very helpful staff

Ed N. en

Grado:

The fuel guage was a needle width below half full when I picked up the truck. I returned it with the needle touching the half mark. I was charged for 2.5 gallons additional. Not cool!

Godon B. en

Grado:

Truck was nasty on the interior floor and dashboard. I had to spray fabreeze in the interior to be able to drive to my destination.

Mary M. en

Grado:

El cliente no dejó un comentario.

Mark D. en

Grado:

keep on keeping on :)

Jennifer S. en

Grado:

El cliente no dejó un comentario.

Jay H. en

Grado:

El cliente no dejó un comentario.

Richard E. en

Grado:

Everything went well, as expected and Bob was a pleasure to deal with.

David M. en

Grado:

Pick up times and procedures at this location do not correspond with what is advertised on the U-Haul website. The advertised pricing of $19.95 per day, local, is deceptive at best. I had the truck for less than three hours, final bill was $71.89, no materials or supplies.

Russell J. en

Grado:

El cliente no dejó un comentario.

Max C. en

Grado:

Super friendly staff! Great location and customer service.

Jack O. en

Grado:

El cliente no dejó un comentario.

Glenda M. en

Grado:

Have rented from this location multiple times. Professional and reliable staff. Would not hesitate to rent or return equipment at this location.

Laurie J. en

Grado:

Easy drop off

HARRY J. en

Grado:

El cliente no dejó un comentario.

Ed L. en

Grado:

El cliente no dejó un comentario.

Rick D. en

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El cliente no dejó un comentario.

Dawna S. en

Grado:

El cliente no dejó un comentario.

ERIC W. en

Grado:

El cliente no dejó un comentario.

Brian Y. en

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El cliente no dejó un comentario.

Bryan D. en

Grado:

Windshield was cracked. Uhual was given to me with a quarter tank of gas, was forced to pay mountain prices to gas it up.

Maria J. en

Grado:

Great service

Judy S. en

Grado:

El cliente no dejó un comentario.

Fernando F. en

Grado:

El cliente no dejó un comentario.

Jim J. en

Grado:

El cliente no dejó un comentario.

Terry K. en

Grado:

El cliente no dejó un comentario.

en

Grado:

El cliente no dejó un comentario.

arthur F. en

Grado:

El cliente no dejó un comentario.

DANIEL Z. en

Grado:

Did not have my rental available when I showed up. Still waiting for a call from a regional office which I was promised would happen several days ago. Very disappointed and still waiting to speak to upper management.

Andrew E. en

Grado:

El cliente no dejó un comentario.

Fernando F. en

Grado:

El cliente no dejó un comentario.

michael S. en

Grado:

El cliente no dejó un comentario.

ERIC W. en

Grado:

El cliente no dejó un comentario.

Kay M. en

Grado:

El cliente no dejó un comentario.

James M. en

Grado:

El cliente no dejó un comentario.

Connie S. en

Grado:

I rented this trailer from a location in franklin NC. When I arrived I found out my order had been transferred to another location 40 minutes away and up the mountain. Having the move all arranged I had no choice but to make the trip to obtain the trailer. I will never rent from uhaul again.

Daniel D. en

Grado:

All aspects of the rental service were excellent.

Jeffrey K. en

Grado:

El cliente no dejó un comentario.

Janette M. en

Grado:

El cliente no dejó un comentario.

Jim G. en

Grado:

El cliente no dejó un comentario.

Lewis C. en

Grado:

El cliente no dejó un comentario.

Tania K. en

Grado:

Very friendly and accommodating staff. This was my first time driving a 20' truck and it was a great truck to drive.

Marlene D. en

Grado:

unfortunately, I had to drive 40 miles out of my way through mtn roads to pickup my truck. that was because two closer uhaul rental places chose to be closed on the Friday after thanksgiving.

Roger H. en

Grado:

El cliente no dejó un comentario.

teresa B. en

Grado:

El cliente no dejó un comentario.

Roger H. en

Grado:

El cliente no dejó un comentario.

Tyler C. en

Grado:

The agent refused to rent a larger trailer to us. He said he had hurt himself on the larger ones. It says allover the boxes "get enough boxes, we'll take back those you don't use." This agent refused to buy back unused boxes. "It's my business and I'll do as I please. Not a customer service friendly attitude.

Elise L. en

Grado:

El cliente no dejó un comentario.

Karen I. en

Grado:

excellent, friendly service. have rented from Blue Ridge Storage and UHaul rentals several times. These people are always helpful . Will continue to rent from them and refer anyonenwho requests information.

brian D. en

Grado:

El cliente no dejó un comentario.

Mark L. en

Grado:

Blue Ridge always goes above and beyond. They are the best!

rodrigo B. en

Grado:

El cliente no dejó un comentario.

Danita S. en

Grado:

El cliente no dejó un comentario.

Deb H. en

Grado:

I had unusual circumstances. Returned the truck on time, but could not empty it because all waste management centers are closed on Sunday and Monday Nivembetb12th was. holiday. I ended up paying for extra days of truck rental and insurance while my truck sat in the U Haul lot for two days when they were closed until I could empty it. Bob is a great guy and until this episode I was always pleased with his service. I had no options and I also think because he had the truck, I should not be charged for two extra days of rental fees and insurance. Thank you..

Paul K. en

Grado:

The people and business were wonderful and very helpful. The road up there was a beast...very windy. Not worth the savings of $50, based on the drive and gas.

Grady S. en

Grado:

not sure what the fuel charge was. I returned with more fuel than when I picked it up

Danita S. en

Grado:

El cliente no dejó un comentario.

Garry M. en

Grado:

El cliente no dejó un comentario.

Robert A. en

Grado:

El cliente no dejó un comentario.

Philip S. en

Grado:

El cliente no dejó un comentario.

HOWARD B. en

Grado:

El cliente no dejó un comentario.

Jeffrey T. en

Grado:

El cliente no dejó un comentario.

Edward F. en

Grado:

El cliente no dejó un comentario.

Andrew A. en

Grado:

El cliente no dejó un comentario.