Customer Reviews for Blue Line Auto Inc
(Distribuidor de U-Haul del vecindario)

188 comentarios

3870 Hwy 49 S   Harrisburg, NC 28075

(704) 888-2168

Horarios de la ubicación

  • Lun. - mar.: 10 a. m. - 5 p. m.
  • Mié.: cerrado
  • Jue. - vie.: 10 a. m. - 5 p. m.
  • Sáb.: 10 a. m. - 2 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(704) 888-2168

3870 Hwy 49 S
Harrisburg, NC 28075

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - mar.: 10 a. m. - 5 p. m.
  • Mié.: cerrado
  • Jue. - vie.: 10 a. m. - 5 p. m.
  • Sáb.: 10 a. m. - 2 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Cedric B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cedric B. 
Clasificación:
5.0

El cliente no dejó un comentario.

norman W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
3.0

You could advise the customer that pick up and drop off locations are not guaranteed and could change the day before the rental begins. If it does you're mileage allowance not be adjusted due to the change. My assigned drop off was over 30 miles from the one requested. .Had I been told ANY of this on the front end my selection of unsullied for this move might not have happened as I financially I had a plan that did not incur he extra mileage charges or fuel due to the change I was made aware of less than 24 hours before my move was to begin

Leroy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

kitty K. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE E. 
Clasificación:
5.0

Blue Line was very helpful and I definitely will be back if I need to rent again. Had a great experience.

Anthony B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darin Z. 
Clasificación:
5.0

This location was excellent and the service received here was exemplary. However, this location was over 30 minutes from my initial request and in the opposite direction of where I was moving. This forced me to spend over 3 hours in the U-haul when it should have taken around an hour of total driving time. This is completely unacceptable especially with gas prices the way they are right now. I ended up spending over $70 to return the tank to where it was and then they charged me another 15 dollars on top of that. Overall terrible service, I will not be using U-Haul again for another move.

Peter N. 
Clasificación:
5.0

The owner, Dean, was extremely helpful.

Tony P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brett H. 
Clasificación:
3.0

The process on pickup was too complicated!! I had to let U-Haul call a friend to verify me at 7am!! That was ridiculous. I didn't have my passport w me…. Or any other documents. I could've provided more info upon reservation if needed…. Moving Day at 7am? No thanks.

carolyn W. 
Clasificación:
5.0

Best customer service friendly and knowledgeable. I would highly recommend to others

RANDALL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adron M. 
Clasificación:
5.0

El cliente no dejó un comentario.

EMILY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandra H. 
Clasificación:
5.0

The service was great. But trailer had a strap broke. Only holding one tire of the car. I can provide picture if needed

OMAR Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan H. 
Clasificación:
5.0

Great experience

JOHN H. 
Clasificación:
5.0

Especially nice person runs this location. Dependable.

Janet M. 
Clasificación:
3.0

Does not have a proper office. Office building was closed and dog barking

Malay G. 
Clasificación:
3.0

Was told where to put trailer. Told all good nothing needed by us. Hindsight, should have gotten paper stating drop off time (worker outside but no one inside, door was locked). We dropped off before noon, due by 2:30. Was charged a day because of whoever processes paperwork didn't input drop off until 4:41pm! Didn't receive email/call/text about this charge. Had to do exploration for why U-haul was charging our card $30.66. Poor business practice on their part. Poor assumption that it was dealt with via word of mouth on ours.

Jeffery T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANE R. 
Clasificación:
5.0

The owner was nice, friendly and pleasant and so was his staff, I would definitely rent there again.

PAULA A. 
Clasificación:
4.0

Excellent atention

NEUDY B. 
Clasificación:
1.0

Had to wait 2 hours for truck

BEAUREGARD B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joshua J. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARK J. 
Clasificación:
3.0

Unit was delivered 2 days before due date but I received a late notice because it was not checked in properly. The owner of the business serving as a U-Haul site was very helpful and corrected the late delivery as soon as he was aware of it. However, U-Haul Equipment Recovery never responded to the information I submitted. Owner was excellent but U-Haul response was not.

Jim S. 
Clasificación:
3.0

The seat adjustment was broken so I couldn't pull the seat up and could barely reach the pedals. I know they think the air freshener is a good thing but when you have terrible allergies it gives you a headache. There was a maintenance warning about the tires that stayed on most of the trip.

Linda H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ross B. 
Clasificación:
3.0

Very friendly owner. My only problem was that his mailbox was full and I couldn't leave a message. Great service.

FATE W. 
Clasificación:
5.0

Extremely friendly and courteous service.

MYRON B. 
Clasificación:
5.0

I chose this location because of Dean's stellar reviews and I was glad I did. Dean was friendly, knowledgeable, honest and trustworthy. If you want to feel like you are stepping back in time to when a man's word and a handshake meant something, meet Dean. Thanks!!!

Ed B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer S. 
Clasificación:
5.0

It was a great experience. The gentleman was very personable and I enjoyed talking with him. I would definitely recommend them and I will use them again.

ANTHONY F. 
Clasificación:
3.0

The equipment I requested was not available. Please work harder to ensure the customer's request is fulfilled correctly if the order is accepted in the system.

WILLIAM W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT L. 
Clasificación:
3.0

El cliente no dejó un comentario.

AUNDWEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
3.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marsha G. 
Clasificación:
5.0

Dean was great and very helpful. Eric Beyer

Eric B. 
Clasificación:
4.0

Unit was not checked in on time

Clarence T. 
Clasificación:
3.0

Drove only 33 miles and was charged $45 for 10 gallons of gas. The owner was not helpful and told me to call corporate. I didn't want to try to maneuver such a large truck through our small gas stations and risk an accident. I am fine with $4.50 a gallon, but the amount of gas used was clearly overstated and should be corrected.

Robert C. 
Clasificación:
3.0

El cliente no dejó un comentario.

REGINA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAQUITANECOLE W. 
Clasificación:
4.0

El cliente no dejó un comentario.

David S. 
Clasificación:
4.0

The service here was great! I arrived early and the gentleman was very accommodating and friendly.

Michele S. 
Clasificación:
5.0

Dean was exceptionally welcoming and very informational!

CINDYLOU L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLARENCE T. 
Clasificación:
5.0

I have no complaints about this location. Everything was great.

CARETTA M. 
Clasificación:
4.0

I only dropped off a trailer after hours.

Judy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

William H. 
Clasificación:
3.0

I had booked nearly two weeks in advance my pickup of the truck at 8:00 AM July 24th, but the location could perform online pick up meaning I had to delay my pick up of the truck until ten costing me a few hundred dollars because of the movers I had booked. In addition, the location was not ready to process me at ten, and I had to wait until 10:23 when I could depart with the truck.

IAN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS N. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARL B. 
Clasificación:
5.0

Amazing. Efficient & considerate in-person check out.

AARON V. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH A. 
Clasificación:
4.0

This location was the furthest from his home. It would have been great to be able to choose one in the same town.

Robbie R. 
Clasificación:
5.0

Blue line was well run , and Dean was very personable.

PAUL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANET M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis T. 
Clasificación:
3.0

No hand trucks on site even though we requested them.

RICHARD S. 
Clasificación:
4.0

Very friendly and helpful attendant.

Carlos G. 
Clasificación:
5.0

Extraordinario servicio al cliente

SERGEY V. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES P. 
Clasificación:
5.0

Owner was awesome.U haul has let us down 2 times with trucks not available after reserving 3 weeks ahead and given confirmation numbers.Will use this location again and recommend people to go there.Never calling u haul directly ever again.

LINDA M. 
Clasificación:
1.0

Charged me for gas when I put more than the amount that there was when I picked it up I took photos for proof

Kazuko B. 
Clasificación:
5.0

Great U-Haul experience.

Michael T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES P. 
Clasificación:
5.0

Everything's was excellent. Thank you!

Hari P. 
Clasificación:
4.0

Have the reserved trailer on site. I didn't make a reservation a month early for my health. Do you understand reservation?

LEON F. 
Clasificación:
5.0

Fantastic owner!!!

JOHN P. 
Clasificación:
5.0

No improvements needed m, this location and owner gives fantastic customer service! They are very customer friendly and understands the needs of the customer which is a rare commodity these days and times! Very impressive!!!!!!

ZACHARY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori M. 
Clasificación:
1.0

I was told it was a price and it nearly doubled

COLTON C. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANIEL M. 
Clasificación:
5.0

It was great - easy!!

Allan L. 
Clasificación:
5.0

Friendly and courteous owner. Will definitely rent from here again.

Fouad A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW S. 
Clasificación:
5.0

Have more motorcycle trailers for rental.

ANTHONY S. 
Clasificación:
5.0

The person from this location was really friendly and answer me all my questions, thanks buddy for your service

GUSTAVO M. 
Clasificación:
5.0

Tip-top! The car hauler worked perfectly, and the process for its use was easy. My contact at this facility, Dean was AWESOME! A great guy doing a great job! Will look to Dean again in the future with any needs I have!

Glenn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julia E. 
Clasificación:
5.0

Great experience, very helpful, will use this site often!

ROBERT H. 
Clasificación:
5.0

Very polite and helpful. Most important opened on time. Had to switch to this location because owner of another location near could not be contacted. Reservations had to be changed to Blue Line last minute and he was perfect!

Ronnie G. 
Clasificación:
5.0

nothing! Outstanding Customer Service!!!!!

ANGELA B. 
Clasificación:
5.0

Veryhelpful and pleasant

Steve E. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL U. 
Clasificación:
5.0

Very good experience.

Greg F. 
Clasificación:
5.0

Blue Line Auto was the best, friendly and helpful. An old school guy that sticks to his word and follows through on his promises. I would not hesitate to rent here again.

Stephen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kent C. 
Clasificación:
5.0

Fast friendly customer service.

John L. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROGER S. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba