Customer Reviews for Blue Flame Tire & Auto
(U-Haul Neighborhood Dealer)

197 comentarios

5797 Moorefield Memorial Hwy   Liberty, SC 29657

(864) 507-4067

Horario de oficina

  • Lunes - Viernes:
    9 a. m. - 2 p. m. / 3 p. m. - 4 p. m.
  • Sábado - domingo:
    Cerrado

Servicios en esta ubicación:

Contáctanos

(864) 507-4067

5797 Moorefield Memorial Hwy
Liberty, SC 29657

Servicios en esta ubicación:

Horario de oficina

  • Lunes - Viernes:
    9 a. m. - 2 p. m. / 3 p. m. - 4 p. m.
  • Sábado - domingo:
    Cerrado
No hay fotos disponibles
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Greatest people ever.very helpful

dewayne b 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth B 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA M 
Clasificación:
5.0

Quick, easy process. Thanks!!

Joe R 
Clasificación:
5.0

El cliente no dejó un comentario.

jennie h 
Clasificación:
5.0

Nothing to improve

Anna U 
Clasificación:
4.0

El cliente no dejó un comentario.

bruce b 
Clasificación:
5.0

El cliente no dejó un comentario.

ray g 
Clasificación:
5.0

El cliente no dejó un comentario.

timmothy s 
Clasificación:
5.0

Very impressive, small country family business.

mike t 
Clasificación:
3.0

El cliente no dejó un comentario.

Rob S 
Clasificación:
3.0

My reservation was for 12 pm. Noone was there to give me the key. I had to wait around for o er 30 minutes for someone to get there. The next day Noone was around for me to turn the truck and key in. Again I was there 40 minutes just to be told to leave the keys under the seat by someone in support. I know they go to lunch but you'd think at least one person would be there. Everything else was fine

Robert G 
Clasificación:
5.0

Very professional people and knowledge thank you

dewayne b 
Clasificación:
5.0

Very nice people when above and beyond to be sure I understood everything on the truck.

dewayne b 
Clasificación:
3.0

Explain to the customer about the $20 fee. I didn't get back all my $20. I think I should have….

debroh d 
Clasificación:
5.0

You can install cruise control in all your trucks.

Michael E 
Clasificación:
5.0

Dewayne and family at Blue Flame Tire & Auto are simply the best. They have all the gear but they also spare nothing to make the chore of moving as easy as possible. Friendly people with intelligent solutions where customer service is job one. I highly recommend these folks.

michael g 
Clasificación:
5.0

Very quick very clean and very nice thank you all

dewayne b 
Clasificación:
5.0

Loved everyone from the time I called and asked questions to the time I actually picked up the trailer they hooked it up made sure I knew what I was doing very pleased outstanding service.

dewayne b 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin T 
Clasificación:
5.0

Excellent customer service and care provided, greatly appreciated.

Steven T 
Clasificación:
3.0

I was asked to put away the equipment on my own. back it in to the other trailer area, unhook and put the truck back into the fleet myself. Not a huge deal, but it takes the customer service part out of it.

Stephanie P 
Clasificación:
5.0

very clean ,everything working properly nice unit

Thomas S 
Clasificación:
5.0

El cliente no dejó un comentario.

dewayne b 
Clasificación:
5.0

El cliente no dejó un comentario.

skeets c 
Clasificación:
4.0

I picked up the vehicle in Cincinnati, but he was having computer issues. I told him my drop off was in Pickens, SC on S. Catherine St. I had dropped a previous rental off here. I drive to the location, it was being renovated, they directed me to the Blue Flame location 4 miles away. Drop off was simple, but I was charged $174 for wrong location. I went to the correct location, not the one I haul texted me on my drive which was 50-60 minutes away from my house over mountainous terrain. You have lost a customer and I will share this info if anyone asks about I haul. Mr. Torbeck in Cincinnati did not note my choice off drop off location.

DOUGLAS D 
Clasificación:
5.0

Location did a great job 5 Stars service with my uhaul rental

Steven B 
Clasificación:
1.0

Shocking! One day in advance of sending my team to pick up the truck, I called the location to confirm that I had insurance. The woman was discourteous and said she couldn't help me and wanted me to wait till they checked in. When I said why can't we just add the insurance, she started yelling at me and hung up; unbelievable !!! although she called back about an hour later to apologize, the damage was done. Unacceptable behavior by any employee interfacing with a customer. Secondly, but secondary to the above; my original preferred pick up location in Rosman, North Carolina which was unable to secure the 26 foot truck. Your organization was able to locate a truck for me in Pickens South Carolina, this required an extra two hours effort for pick up. since this was not my decision but I logistics challenge for U-Haul, it would've been appropriate to issue an extra 100 mile credit. Would appreciate it if that still can be done. I thank you, Art Frigo. Call me if you wish to discuss further; 312-961-0537

Arthur F 
Clasificación:
3.0

El cliente no dejó un comentario.

Edward M 
Clasificación:
1.0

Truck had roach's bugs in it. Got into my stuff. Then there were no hand trucks. Do you know how hard it is to move a refrigerator without hand trucks? Very hard. Then I got told to return truck back to location where I picked it up. Then got an email telling me another location. So yes our experience with this Uhaul location was terrible.

Regina W 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin S 
Clasificación:
5.0

Extraordinario servicio al cliente 

Ronald B 
Clasificación:
5.0

El cliente no dejó un comentario.

nicholas s 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley M 
Clasificación:
3.0

Was closed when dropped off

Chelsea B 
Clasificación:
5.0

I always appreciate Blue Flame and Mr Bennett

quintin m 
Clasificación:
1.0

Owner rude and never called back to confirm as promised

CHUCK M 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark T 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon E 
Clasificación:
3.0

El cliente no dejó un comentario.

Norman P 
Clasificación:
5.0

El cliente no dejó un comentario.

DEWAYNE B 
Clasificación:
5.0

Very good

mike m 
Clasificación:
5.0

El cliente no dejó un comentario.

bridget S 
Clasificación:
5.0

El cliente no dejó un comentario.

bridget S 
Clasificación:
5.0

Great experience!! Thank you very much.

Edrei G 
Clasificación:
4.0

El cliente no dejó un comentario.

James S 
Clasificación:
5.0

Great help getting vehicle rented. Beyond accommodating and pleasant. Will certainly use again if need arises.

daniel h 
Clasificación:
3.0

Only concern was that my two U-Boxes were loaded on a trailer for me to pick up without the roof and vinyl wrap protection on either box. We had heavy rain that evening and I was concerned about my goods getting damaged from water leakage. There was no damage but I would have rather had the wraps on the boxes so I wouldn't have had to worry.

KEITH M 
Clasificación:
5.0

El cliente no dejó un comentario.

james s 
Clasificación:
5.0

Customer service was fantastic even though the office needs to update it's computer equipment. The lady at the desk was very kind, knowledgeable, and apologetic for our short delay. They had plenty of trucks available, but we reserved online and that shortened the process once we arrived at the store. I recommend using this store, but make sure you're not rushed for time. It might take a few "minutes", but it's worth the wait for the service and seamless process. ¡Gracias!

BRENDA L 
Clasificación:
3.0

Simple and quick

CHARLES M 
Clasificación:
5.0

El cliente no dejó un comentario.

Rickey W 
Clasificación:
3.0

Possibly have a vehicle where the customer reserves it.

John C 
Clasificación:
5.0

Again nothing, the lady there wash friendly and helpful. Helped make my move a good experience.

Roy P 
Clasificación:
3.0

El cliente no dejó un comentario.

KENNETH S 
Clasificación:
5.0

El cliente no dejó un comentario.

William P 
Clasificación:
5.0

Nothing every thing is great. I will use them again.

timothy t 
Clasificación:
3.0

El cliente no dejó un comentario.

Norman P 
Clasificación:
5.0

El cliente no dejó un comentario.

David K 
Clasificación:
5.0

Didn't drop off here. Contract did not say where to drop off

Norman P 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY S 
Clasificación:
3.0

We are renting again this weekend and are using different pick up and drop off locations.

STEPHEN M 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlton D 
Clasificación:
5.0

El cliente no dejó un comentario.

charles w 
Clasificación:
4.0

El cliente no dejó un comentario.

albert o 
Clasificación:
5.0

Renee’ was terrific in Pickens

Michael G 
Clasificación:
4.0

Overall experience was good except for being able to contact UHaul on the phone. Always a 45-60 minute wait time to get an agent. Very frustrating and unacceptable to not have agents to answer calls in a timely manner. The moving helpers were a great help with loading the UBoxes.

Karen W 
Clasificación:
3.0

Communication prior to pickup was difficult. Called twice and never got a return call. Pickup process was slow due to computer issues. Staff was friendly and truck was great.

jim w 
Clasificación:
3.0

Have a place that you can return on a weekend so you don’t have to pay for 1 or 2 days extra rental as was the case for me!!!

Gary R 
Clasificación:
4.0

El cliente no dejó un comentario.

Trent K 
Clasificación:
2.0

El cliente no dejó un comentario.

Kevin B 
Clasificación:
4.0

El cliente no dejó un comentario.

Cynthia S 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS M 
Clasificación:
5.0

Gentlemen was very professional and thanked us for using UHAUL. Very accomodating!

Dale J 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary D 
Clasificación:
5.0

Fueron muy útiles y amables.

Charles M 
Clasificación:
1.0

This place didn't turn. In the real date for truck being returned or the milage. Plus added insurance that we didn't ask for and charged us an extra $300. We ended up paying over $700 to rent a truck for one week and driving 90 miles. Don't use this location and look at what you are being charged for before you sign anything. They never had us sign anything upon return either so watch it.BEWARE!!!!!

Paul M 
Clasificación:
5.0

El cliente no dejó un comentario.

GINA H 
Clasificación:
5.0

Not anything that I can think of at the moment other than maybe have longer hours that someone is available at the store.

PARKER S 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa C 
Clasificación:
5.0

Drop off location was terrific. Staff was friendly.

William R 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN H 
Clasificación:
4.0

To be more forthcoming when people call in for reservations. Do not mislead customers and put financial burdens on customers. I know this is a business and you provide customers with a service. With this being said have a hurt everyone is not a millionaire and there is a pandemic going on. People are really struggling being a front line worker is hard enough without being side stepped. So my review is I'm very dissatisfied with the service that was provided by the reservationist

TERRY h 
Clasificación:
5.0

Small place but big hearts great people and very quick service.will use and prefer this outlet.

DEWAYNE B 
Clasificación:
5.0

El cliente no dejó un comentario.

KARL E 
Clasificación:
4.0

El cliente no dejó un comentario.

David B 
Clasificación:
4.0

El cliente no dejó un comentario.

louis m 
Clasificación:
5.0

Servicio al cliente de excelencia. Overall great experience. Definitely recommend this to others.

ben a 
Clasificación:
5.0

Upmost friendliest group ive ever met .thank you

DEWAYNE B 
Clasificación:
5.0

El cliente no dejó un comentario.

peter g 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael H 
Clasificación:
4.0

El cliente no dejó un comentario.

GEOFF B 
Clasificación:
3.0

El cliente no dejó un comentario.

David S 
Clasificación:
4.0

Decrease the amount.$300.00 to ship the pod 24 minutes away was a lot more than $85.00 from the pickup site.

Michelle J 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD F 
Clasificación:
5.0

El cliente no dejó un comentario.

Colleen D 
Clasificación:
5.0

El cliente no dejó un comentario.

April H 
Clasificación:
5.0

Super nice the lady was great

JOHN E 
Clasificación:
2.0

El cliente no dejó un comentario.

Levi H 
Clasificación:
5.0

El cliente no dejó un comentario.

lynn l 
No se han enviado comentarios para esta ubicación.

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