Customer Reviews for Blue Angels
(U-Haul Neighborhood Dealer)

482 comentarios

10114 County Line Rd   Madison, AL 35756

(256) 850-4193

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 10/4/2022: cerrado
  • 10/6/2022 - 10/11/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(256) 850-4193

10114 County Line Rd
Madison, AL 35756

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 10/4/2022: cerrado
  • 10/6/2022 - 10/11/2022: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Mary D. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROBERT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Conny W. 
Clasificación:
4.0

Return was a nightmare. Couldn't get the barcode to scan. Would gladly pay $20 to ever use your site again.

Jordan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Briana J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Garry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anwarul H. 
Clasificación:
4.0

I didn't see anything that needed improvement

James P. 
Clasificación:
5.0

Blue Angels is one of those rare businesses that cares about the experience and your needs. Philip is truly a “good” person and someone that has a process that works. I will definitely look to Blue Angels for my future rental needs. BTW he also sells some pretty awesome sheds, barns, and garages!

Steven D. 
Clasificación:
1.0

The vehicle was dirty in the cab and in the back. The parking brake release assembly had been pulled away from the dash by at least 4 inches and hung by the drivers legs. The tire pressure monitoring system alert was on at pick up. I rented 2 sets of furniture pads and an appliance dolly, neither of which I received. The online pick up process actually takes longer than dealing with an employee. When I returned the vehicle, I used the online drop-off option. I disputed the charges for the dolly, pads and cleaning fees. The website said someone would call me before I was charged. Instead two days later I was charged with no call and they charged me for the pads and cleaning fee. When I emailed back about not having received the pads or a clean truck they responded with the receipt again. Customer service NEVER called me or tried to contact me about my concerns. But they did send me an email for a review so here it is.

Jackie W. 
Clasificación:
5.0

The guy (owner?) I dealt with couldn't be any nicer. He's an absolute gentleman and a pleasure to do business with.

dorian S. 
Clasificación:
5.0

Me Blair is the best

DELWIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barry B. 
Clasificación:
5.0

Overall great experience

Eric B. 
Clasificación:
5.0

Phillp Adair went over and above to make sure I hooked the trailer up correctly. He also taught me how to back up with a trailer attached and made me feel confident towing a trailer. It is evident Phillip not only loves what he does, he cares about the service he provides. I highly recommend Blue Angels!

Susan S. 
Clasificación:
3.0

Truck cab was dirty and smelled. Snacks from previous renter in the door. Windshield wipers were worn out and useless. Rear had not been swept out plenty of dirt.

James M. 
Clasificación:
5.0

Phillip was great to work with. Very personal guy. Went the extra Mike to help an old lady.

anita M. 
Clasificación:
5.0

Great business owner, easy process to rent.

KEITH D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakonta J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fernando C. 
Clasificación:
2.0

Get someone to help with hooking up trailer. He was too busy to help. Had trouble hooking up the trailer. He said there was a dolly but I couldn't find it. My boyfriend had to do it and pinched his finger. We were given the old crappy trailer because we were moving out of state.

KILLEEN R. 
Clasificación:
1.0

Need my money back

dominique J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary L. 
Clasificación:
5.0

The blue angels pick up location has got to be one of the best run operations in all of U-Haul.

Edward A. 
Clasificación:
5.0

The tire pressure monitor service indicator was on and I was not able to see the mileage before leaving and returning the truck.

James B. 
Clasificación:
4.0

My new friend, "John Wayne," says: "Life is hard, but harder if you are stupid." So buy the insurance. Also, as far as the endless small print that no one reads: "Just return the truck." Helpful, affable, and kind.

Thomas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

George S. 
Clasificación:
5.0

Make sure the tires have the same air PSI.

ALAN C. 
Clasificación:
5.0

The truck was good for short distance moving but probably need maintenance for any long distance. It sounded bad driving it. But it worked for us

Zachary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri G. 
Clasificación:
5.0

The gentleman that manages the facility is very friendly and accommodating. it was easy to return and pick up. I will definitely use this location again if I ever have a need.

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicholas N. 
Clasificación:
5.0

El cliente no dejó un comentario.

rusty S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brett A. 
Clasificación:
5.0

Probably the best rental experience I have had with U-Haul.

Eric B. 
Clasificación:
5.0

Best Uhual dealer in Madison!

Paul M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cameron L. 
Clasificación:
5.0

Excellent customer service

James J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelton B. 
Clasificación:
5.0

Very professional

James A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chuck D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth S. 
Clasificación:
5.0

Drop off was very easy and quick. Highly recommended and will be back for my next rental

John S. 
Clasificación:
3.0

Dropped off on a Sunday and no one was there.

Joseph D. 
Clasificación:
4.0

The only thing I would mention is that being new to the state of AL, the person who helped me grilled me about my political persuasion (am I liberal or conservative) and told me not to “stir the pot” or mess anything up for business owners. I felt put on the spot and uncomfortable.

Susan S. 
Clasificación:
4.0

El cliente no dejó un comentario.

William B. 
Clasificación:
3.0

The owner/manager doesn't answer his phone and I could not leave a message because his voicemail wasn't set up.

scott J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jasmine C. 
Clasificación:
5.0

By far the #1 location I have rented from...if U-haul had more locations like this you would triple your business!

Anthony W. 
Clasificación:
5.0

Phillip is the MAN! Excellent customer service every time

Paul M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kash P. 
Clasificación:
5.0

I've rented from U-Haul many times, but this one was among the very best! I'll definitely be a repeat customer here!

Patsy P. 
Clasificación:
5.0

One of the best experiences I have had with a Uhaul location.

Anthony W. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriel M. 
Clasificación:
3.0

There was no dolley We requested pick up in one location but we were assigned another

Gopi K. 
Clasificación:
5.0

The owner is great and friendly. He was really helpful

Edward C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark A. 
Clasificación:
5.0

Only thing I didn't like was not being able to reach the right person to book another truck bc I had to return mine. Kept getting transferred.

DEDRA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODNEY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Taylor M. 
Clasificación:
2.0

Minimal staffing; no moving supplies; had to rely on help from a regional manager to complete rental agreement. No help with hookup arrangements for trailer.

John B. 
Clasificación:
5.0

Very friendly

Vikki M. 
Clasificación:
5.0

This was the second pick up location i was given. The people that worked at the original pick up location didn't bother to show up for work so i had to drive 50 miles out of my way to get to the second pick up location.

Nick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven R. 
Clasificación:
3.0

Entry and exit requires turn around rather than pass through. Everything else exceptional service. Will use again.

JAMES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick W. 
Clasificación:
3.0

maintain your equipment so that tires do not get blown and your customer is left on the side of the road for 4hrs while waiting for a customer service to answer the phone, call you back with a provider, have the provider call you, then have the provider show up and then finally fix the tire.. absolute freaking nightmare will not use uhaul again.

Christopher A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dexter Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth L. 
Clasificación:
5.0

I didn't have the equipment I asked for but it was super short notice and I didn't really need it anyway. Overall, fantastic place/service. I'll definitely use y'all again.

James S. 
Clasificación:
2.0

The previous renter was late getting back. When they finally arrived the truck was almost empty. The customer was not required to bring the truck rental back filled with gas.

VALERIE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan C. 
Clasificación:
5.0

The ratchets need oiled every so often, very stiff.

James E. 
Clasificación:
5.0

I was upset and inconvenienced by reserving it at US 31 South at 10 am yet it was not there. I had to drive to Madison (out of my way) to pick up uhaul. Also not aware that I needed an adapter. I tried to call uhaul for some type of discount for the hassle to no avail after being told initially that there weren't any discounts for military. Both declines are upsetting.

Stacy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan O. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRENCE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve B. 
Clasificación:
5.0

Amazing service

LaTrice T. 
Clasificación:
5.0

Great guy smooth process

danny H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
4.0

El cliente no dejó un comentario.

DeOnah N. 
Clasificación:
5.0

El cliente no dejó un comentario.

emilio Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELA S. 
Clasificación:
5.0

everything is excellent

MANUEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy F. 
Clasificación:
2.0

The entrance is very steep and undeveloped. It would be nearly impossible to get in and out of in wet weather. The lot is an unorganized, crowded jumble. Maneuvering with a large, unfamiliar truck was intimidating. I would not use that location again, because of those conditions.

Teri H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALY B. 
Clasificación:
2.0

I had no Chan where to park the truck. Storage units were everywhere and there was no clear parking area.

Angela I. 
No se han enviado comentarios para esta ubicación.

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