Customer Reviews for Blue Angels Sales
(U-Haul Neighborhood Dealer)

638 reviews

10114 County Line Rd   Madison, AL 35756

(256) 850-4193

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(256) 850-4193

10114 County Line Rd
Madison, AL 35756

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4:30 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Stay the same

Michael Williamson 
Rating:
5.0

Excellent and personable customer service.

PAXTON SANDERS 
Rating:
4.0

Customer did not leave a comment.

ashley medina 
Rating:
5.0

Very friendly and efficient. Great to work with. Will use again.

WILLIAM WALKER 
Rating:
5.0

n/a

Carl Spano 
Rating:
5.0

Service was great! Would highly recommend!

Jessica Schellig 
Rating:
5.0

Customer did not leave a comment.

Bruce Gauvin 
Rating:
1.0

You made me go out of my way to pick up this truck when the exact truck was at my storage unit and sat there the entire time I rented this one! It added additional miles to my overall bill that I didn’t need to drive! You basically cost me money that I shouldn’t have to spend. It won’t happen again!

James Hopper 
Rating:
5.0

The owner has a great personality, winning spirit, and overall just seemed like a great guy. Loved all of his quotes and art on the wall. He was very customer centric, made us feel welcomed, and was very helpful. I RATED HIM AND THE EXPERIENCE A++++++ due to his client obsession!!!

Catina Brown 
Rating:
5.0

This is one of the best U-Haul dealers I have been to very professional courteous, takes care of the customer with a smile.

Phillip Adair 
Rating:
5.0

Customer did not leave a comment.

PHOENICIA WILLIAMS 
Rating:
5.0

Customer service was A1. Just keep doing what you’re doing.

Shea McGhee 
Rating:
5.0

Nothing, it couldn’t have been any better. Thanks

Rita Eubanks 
Rating:
5.0

Customer did not leave a comment.

Tanya Ralph 
Rating:
3.0

I had a charge of $5 extra. There were a little dirt in the back of the truck.

KOUSHIK GHOSH 
Rating:
5.0

Driver's side was muddy but useable.

Deatrice Johnson 
Rating:
4.0

I think the service was great! Got in got what i needed and got out very fast very efficient

Bric Nipper 
Rating:
5.0

Customer did not leave a comment.

Ivan Igolnikov 
Rating:
5.0

Sun visor broken on driver side and had low tire light on. Fix those things

Greg Stith 
Rating:
3.0

The only inconvenience of the location is having to go find the truck, then trek to the main building to collect the key, then trek back to the truck. Also, returning the truck at night was pitch black, so improved lighting would help.

Jessica Myers 
Rating:
5.0

Customer did not leave a comment.

Al Lewis 
Rating:
3.0

Easy to drop off & go. Place needs better lighting for safety. Was so dark we missed the driveway & had to back up!

Carol A Wee 
Rating:
5.0

Customer did not leave a comment.

Jerry Carter 
Rating:
5.0

Customer did not leave a comment.

CURTNEY SERRANT 
Rating:
5.0

Customer did not leave a comment.

Corey moss 
Rating:
5.0

Customer did not leave a comment.

Katrina Holdbrooks 
Rating:
5.0

Best U-Haul service in town. Highly professional and courteous. Will definitely be back.

Jamarious White 
Rating:
4.0

Customer did not leave a comment.

Jennifer Busing 
Rating:
5.0

Customer did not leave a comment.

TAN BOLEY 
Rating:
5.0

Keep doing what you’re doing! Outstanding job.

ALONZO BOOSE 
Rating:
5.0

Customer did not leave a comment.

Joshua Hastie 
Rating:
5.0

This was my second time using the service and awesome customer service very helpful! Thank you!

Rose Dewitt 
Rating:
4.0

Customer did not leave a comment.

Bacardo Jackson 
Rating:
3.0

Offer a non-damaged Jack for loading the trailer. It took me over half an hour to load up with their rickety, bent jack. It took me less than 5 minutes to unload because I brought along my 3.5 ton mechanic jack.

Wade Ewing 
Rating:
5.0

Customer did not leave a comment.

Sharenus Purnell 
Rating:
5.0

Customer did not leave a comment.

Willie Loper 
Rating:
5.0

Everything was wonderful. The owners are very kind and accommodating. I had no issues with my rental experience.

Laura Sheriff 
Rating:
4.0

It was hard to see the U-Haul trailers and trucks from the road. I passed by it even though Google Maps was telling me that it was right there

Ephraim Garrett 
Rating:
5.0

Give your employee Phillip Adair a good Christmas bonus. He went above and beyond with customer care. I had to rent a car dolly and could not have used it, if Phillip did not take the time and show me different towing scenarios and go over things that could possibly go wrong. He even had a hands on instruction class with me (I can't learn by being told)

Robert Smitherman 
Rating:
1.0

Issued me the wrong trailer number. This caused big problems when trying to return the equipment. I would not recommend renting from this vendor

DARIN BENSEL 
Rating:
5.0

Uhaul app sucks.

Kelvin Gonzalez 
Rating:
5.0

Very easy

Michael Bish 
Rating:
5.0

Customer did not leave a comment.

Traci Grisham 
Rating:
5.0

Nothing, it was perfect

CHUCK BUCHANAN 
Rating:
5.0

Customer did not leave a comment.

Lisa Winkler 
Rating:
5.0

Customer did not leave a comment.

Rodney Gruber 
Rating:
5.0

Great service!

Juliana Andrade 
Rating:
5.0

Customer did not leave a comment.

TOM LYNCH 
Rating:
5.0

Very accommodating and friendly, exceeded my expectations and made me feel welcome.

John Steinke 
Rating:
5.0

Customer did not leave a comment.

William Lowery 
Rating:
5.0

We had a great experience with our truck rental from Blue Angels Uhaul. Prompt and courteous service had us checked out and on the road quickly in the cleanest truck I've ever rented. Will definitely get my business again and also be recommended to family and friends.

Allen Smith 
Rating:
5.0

Very friendly and welcoming!!! I will recommend family and friends to this location anytime!!! Thank you again for everything!!! Have a bless and wonderful week and everyday🙏🏽❤️.

Rose Dewitt 
Rating:
4.0

Customer did not leave a comment.

ELIZABETH MORA 
Rating:
2.0

I was charged $26 for gas when it was very close to the half way mark from which I received it on. I ordered a $29 truck and drove 48 miles or so …I ended up getting charged $109 overall!! Ridiculous!!!!

Quanta Ifeanyi 
Rating:
5.0

Excellent place to rent a U-Haul. First time at this location. Will definitely rent from this location again in the future.

George Winstead 
Rating:
5.0

Great Service

JOCELYN RAGOZA 
Rating:
5.0

Customer did not leave a comment.

Jimmy Guthrie 
Rating:
5.0

Customer did not leave a comment.

Mark Farrington 
Rating:
4.0

Customer did not leave a comment.

Theresa Foy 
Rating:
5.0

Fast check-in and friendly owner!!

Robert Winiecki 
Rating:
3.0

The view exiting onto County Line Rd is severely blocked by advertising vehicles making it extremely dangerous trying to exit the facility. Recommend moving those vehicles.

Chris Wagner 
Rating:
5.0

Customer did not leave a comment.

Larry Young 
Rating:
5.0

Customer did not leave a comment.

GWENDOLYN LITTLE 
Rating:
3.0

Equipment needed maintenance. Rubber on windshield blew off and flapped on the window the entire trip. Low tire was on the screen the entire trip. There was a loud banging noise above the passenger's head so much so there could be no conversation.

Melanie STOVER 
Rating:
5.0

Customer did not leave a comment.

Jarrett Love 
Rating:
2.0

Lot was almost completely dark where equipment was left. Lot was small and full so hard to park anything big or that had to be turned around. Only light was on the porch with the key drop box. No parking lot, just a field. Trucks had to drive between two deep trenches that weren't lit but marked with traffic cones. Would be fine if in daylight.

albert sprinkle 
Rating:
5.0

This location is a secret hidden gem. The staff is very professional and about the friendliness people you will ever meet. The equipment is well maintained and they take time to detail the equipment after every use. Also, I staff is quite knowledgeable and provide tips to keep customers from overpaying and out of trouble (like personal insurance doesn't often cover commercial vehicles). And the prices are quite reasonable.

Stephanie Avery 
Rating:
5.0

The lady that assisted me was very courteous and attentive. I was a little exhausted from working, yet her calm demeanor actually calmed me down. I had a great experience with this location.

Shamica Johnson 
Rating:
3.0

Why would U-Haul have a customer pick up two trailers and a truck at one location and drop two trailers at one location and the truck at another. Absolutely ridiculous, and the state we would be charged extra if not taken to other location

Joshua Francis 
Rating:
4.0

Location was convenient and can pickup trucks 24/7. App was frustrating because it took forever to upload pics and move to the next step. When I was returning the truck, I waited 30 min to upload pics without success and just gave up and dropped the key in the box.

Shannon Swenson 
Rating:
5.0

Customer did not leave a comment.

Jennifer Nichols 
Rating:
5.0

Customer did not leave a comment.

Angelo Barbardo 
Rating:
5.0

Customer did not leave a comment.

Randy Woolington 
Rating:
5.0

No suggestions for improvement, personnel were professional and courteous.

william choate 
Rating:
5.0

Customer did not leave a comment.

Monica Tucker 
Rating:
5.0

Customer did not leave a comment.

Mayrel Roberts 
Rating:
5.0

Customer did not leave a comment.

misty whiteside 
Rating:
5.0

Customer did not leave a comment.

Malinda Jackson 
Rating:
5.0

Anything you was a great help. Appreciate all you done

carletta burruss 
Rating:
1.0

The truck bed was very dusty an dirt got all over my furniture bad. My appliance dolly was not on the truck an I didn't even receive notification they didn't have any.

Felicia Vickers 
Rating:
5.0

Nothing, the gentleman there was awesome. Very courteous and welcoming.

Cynthia Thomas-Williams 
Rating:
5.0

Great people.

Rodriquez Sharpe 
Rating:
5.0

Customer did not leave a comment.

Teresa White 
Rating:
4.0

The truck was not filthy, the cab just could have used a good cleanup, there was piles of cigarette ashes on the floorboard so you can tell it had not been cleaned out. Other than that the truck was fine

Jason Moffitt 
Rating:
5.0

Customer did not leave a comment.

George Thomas 
Rating:
4.0

Customer did not leave a comment.

Asher Klassen 
Rating:
5.0

Customer did not leave a comment.

Phillip Adair 
Rating:
3.0

Issues with truck not addressed, looked over even though I stated that I had to cut my trip short due to tire light. Did not receive Instuction on how to turn in. Contact free option did not work had to go in. Was charged double the amount quoted. Was charge additional $10 fee I did not authorize.

Alexis Ramudzuli 
Rating:
2.0

Dark after hours location in a secluded area. Poor lighting. Trucks in lot with can doors left open. We did not feel safe..

ROBIN CAUDILL 
Rating:
5.0

Customer service has always been superb! We use this location for all of our rental needs. We’ve never had to wait long when processing any rental. Thank you for taking care of your customers in a quick and professional manner. Highly recommend!

evelyn gallegon 
Rating:
5.0

Customer did not leave a comment.

Adrian Allen 
Rating:
4.0

Customer service was excellent at this location.

John kennerly 
Rating:
2.0

Dangerous and very tight location on a very busy road. Was also charged an extra day for some reason when was quoted for 2 days.

Joe Murray 
Rating:
4.0

Fast and very helpful.

JACK JOHNSON 
Rating:
5.0

Very nice and helpful person at pick up location.

William Vaughan 
Rating:
5.0

Customer did not leave a comment.

THOMAS HARTUNG 
Rating:
5.0

Customer did not leave a comment.

Jamii Stone 
Rating:
5.0

I was in an accident with your truck, all members of service were exceptional. Roadside, dispatch, location customerservice, and U-Haul equipment insurance (safe drive?) all amazing.

Ernest Bean 
Rating:
4.0

I had no issues the gentleman that took care of me was kind, courteous, efficient and very helpful. And for that I am Thankful.

Sheila Seats 
Rating:
5.0

Friendly staff, answered all my questions.

Maggie Puffenbarger 
No reviews have been submitted for this location.

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