Customer Reviews for Blessed Towing 2
(U-Haul Neighborhood Dealer)

96 reviews

4186 Industrial Pl   Island Park, NY 11558

(516) 208-4067

Office Hours

  • Mon-Fri: 8:30 am–5 pm
  • Sat-Sun: 9 am–5 pm

Services at this Location:

Contact Us

(516) 208-4067

4186 Industrial Pl
Island Park, NY 11558

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–5 pm
  • Sat-Sun: 9 am–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Felix Alfonzo 
Rating:
5.0

Customer did not leave a comment.

Robert Boccone 
Rating:
1.0

When I phoned the location to make a reservation for a box truck I was advised that reservations could not be made over the phone and that I would have to do so online. I went to the website and made a reservation for the first available time slot which was 12:30. When I arrived at the location ( a chained lot in the middle of an industrial area) no one was present. After waiting 15 minutes I called the number on the sign posted and was told by the gentleman who answered the phone that " his guy" was just getting back from lunch and would be there momentarily. I waited another 15 minutes and phoned again to advise that no one had showed up and that it was now 30 minutes past my reservation time. The gentleman said that he didn't know why they gave me a reservation time at 12:30 since " his guy" takes lunch from 12:-00- 1:00. An individual namaed Eric showed up

Andrea Sawyers 
Rating:
5.0

Drop off after hours but Lance was very helpful with drop off procedures for his location.

JENI DUBINS 
Rating:
2.0

Customer did not leave a comment.

Marcia Antonello 
Rating:
5.0

Very easy to work with and prompt

Padraic Monahan 
Rating:
1.0

The drivers side visor was broken and impaired my vision the entire trip. I was forced to duct tape it to see during my drive. The check engine light was on from the beginning of my trip.l until the end. The van had a quarter tank of gas in it from the start of the rental when the agreement says it should be returned with 5/8 of a tank. The van itself sounded like it was going to break down at any moment and was not worth $327 of my money. Especially considering I returned the vehicle with more gas than when I picked it up, I should have gotten a credit back.

Matthew Meyer 
Rating:
5.0

To be honest Sean made everything smooth I couldn't have asked if anything better. I read the reviews n the reviews that where 1star . I had none of those problems. He got gas ,mileage and someone was there minutes after I called n was done n had my receipt in minutes. Thanks because it was a stressful day. Made easier by your service.

Patrick Kegel 
Rating:
2.0

Be available for pick up and return. At least have a working phone and answer the phone when calling to pick up and return.

Andrea Dupont 
Rating:
5.0

The location of pickup was fantastic!! Very accommodating, terrific communication!! I have actually rented to same vehicle from the same location for Nov 3 . Friday. Thank you

David Levine 
Rating:
5.0

Nothing the services was perfect vehicle was in great condition no problems very easy to pick up very easy to drop off excellent service

Edward Dennis 
Rating:
3.0

Customer did not leave a comment.

Christopher Mallon 
Rating:
5.0

Customer did not leave a comment.

Dina Cummings 
Rating:
5.0

Customer did not leave a comment.

Joseph Palazzolo 
Rating:
3.0

Customer did not leave a comment.

Steve Bertoline 
Rating:
1.0

I have filed a complaint about this It felt unsafe, it was unclear where to drop the truck off and also where to put the keys. There was very limited signage and it was a very long harrowing ordeal. Please see case #4492474

MARCIAB ANTONELLO 
Rating:
2.0

Waited 45 minutes to pick up and waited 15 minutes to drop off,nobody showed

Anthony Cifarelli 
Rating:
5.0

Customer did not leave a comment.

Richard Tabin 
Rating:
4.0

Customer did not leave a comment.

Katherine Quinn 
Rating:
4.0

I do need an updated receipt and when I fill out the forms I declined the extra coverage. The check out and return are smooth and the people at this location are easy to deal with and very nice

Richard papetti 
Rating:
5.0

Customer did not leave a comment.

Angela Fordyce 
Rating:
5.0

Customer did not leave a comment.

Jason Pearl 
Rating:
5.0

Customer did not leave a comment.

Katherine Prunty 
Rating:
5.0

Customer did not leave a comment.

Julio Cruz 
Rating:
5.0

Nothing needed to improve. All good. Thanks to Rance and Erik.

Michael Frohlich 
Rating:
5.0

Customer did not leave a comment.

George Kavadias 
Rating:
4.0

Apart from the 10’ box truck I rented, I also placed an order for a half dozen furniture pads, which I paid for, and yet didn’t receive at any point during my rental. Overall the experience was above average. The truck got surprisingly decent gas mileage, but the back of the truck was pretty dirty

Alexander Passaro 
Rating:
1.0

I was charged for supplies requested that were not available and I was supplied and charged soft supplies that were not requested. Very shoddy and sketchy location.

Timothy Brosnan 
Rating:
5.0

Customer did not leave a comment.

Edward Correll 
Rating:
5.0

Customer did not leave a comment.

regina weller 
Rating:
5.0

Good customer service nice staff very well trained Thanks a lot for his fast respond

NIDAL HAMMUD 
Rating:
5.0

Very nice and helpful

Brenda Brogan 
Rating:
4.0

Customer did not leave a comment.

Alan Fields 
Rating:
3.0

Customer did not leave a comment.

DIANE M MCDERMOTT 
Rating:
3.0

Customer did not leave a comment.

Mike Avena 
Rating:
1.0

Worst experience I ever had, will never use uhaul again. Uhaul are criminals and should be ashamed of themselves.

ryan ruland 
Rating:
5.0

Customer did not leave a comment.

Joseph Scro 
Rating:
4.0

Customer did not leave a comment.

Austin Orourke 
Rating:
5.0

I will def recommend! Certainly will rent from this establishment again ! Excellent service

Rhonda Morgan 
Rating:
3.0

Had to wait 30 min for someone to open the lot. I didn’t know to call ahead. Also had to wait to drop it off.

Nicole Capitali 
Rating:
2.0

They should either keep the gate unlocked or have a person staffed at the lot. My reservation time was 4PM, and as instructed by U-Haul, I arrived 10 minutes early. The gate was locked. I called the number on the facility’s sign and a person promptly answered that someone would come in 2 minutes to unlock the gate. The gate wasn’t unlocked until 4:25, effectively cutting into my reservation time by 30 minutes. I had also reserved a utility dolly, but the truck did not have one loaded. I had to drive to another u-haul rental dealer to pick up a utility dolly, which also wasted reservation time and gas to pick up. Otherwise, the truck functioned well and was clean.

Benjamin Engle 
Rating:
5.0

Customer did not leave a comment.

Tyler Percival 
Rating:
4.0

Customer did not leave a comment.

Sheila Shea 
Rating:
5.0

Rance was awesome! Excellent customer service!

hans singson 
Rating:
5.0

They went out of their way for me. I was late to the drop off and didn’t do the check in properly. By the time I returned less than 10 minutes later, they had already shown up and finished the check in process. Great service, I’d use them again.

Brian Frazee 
Rating:
1.0

Mileage and gas didn't match paperwork . We took pics and told attendant, he said it was updated in system and nothing else was needed. I didn't know he should've sent updated contacts. Now I'm fighting w uhaul for being overcharged . This has been an awful experience

Jason Tardera 
Rating:
1.0

Customer did not leave a comment.

Jorge Valencia 
Rating:
5.0

great experience Rance a great guy and his people are outstanding.

Michael Frohlich 
Rating:
5.0

Customer did not leave a comment.

John Dietz 
Rating:
5.0

Customer did not leave a comment.

Nicole Mannino 
Rating:
5.0

People were very nice and accommodating!

Michael Bauer 
Rating:
2.0

The inside of the car smelled like cigarettes, it wasn’t properly clean. The one incharge didn’t even know I had a booking. I had to wait 20 mins to get the truck and then 30mins to return it.

Josseline Jimenez 
Rating:
5.0

Customer did not leave a comment.

Noson Josephy 
Rating:
5.0

The provider at this location was extremely helpful in meeting our needs throughout the rental period. I will rent from him again when I need a van/truck.

Brian Sullivan 
Rating:
2.0

Customer did not leave a comment.

Robert Tuffy 
Rating:
3.0

The trailer had a leak and our stuff got wet. Maintenance is important.

MICHAEL NEDELTSCHEFF 
Rating:
5.0

Nothing everything was perfect and went smoothly I will go to that location again even if I have to drive a long distance to it

EDWIN HUECA 
Rating:
5.0

The 24/7 reservation is fabulous.

CA ACQUAVELLA 
Rating:
5.0

Customer did not leave a comment.

Margarita Perez 
Rating:
5.0

Nothing - Everything was great.

C A Acquavella 
Rating:
5.0

Customer did not leave a comment.

Alan Weissman 
Rating:
3.0

Customer did not leave a comment.

Bil Carter 
Rating:
1.0

The trailer was very very dirty inside and there was water on the floor. We had to sweep the floor then wash it down with water before we could load anything inside.

karen desilus 
Rating:
5.0

I was told I could drop it off anywhere by the uhaul dealer. I had to bring it back 45 minutes from my destination

Kevin Bishop 
Rating:
5.0

Customer did not leave a comment.

SEVERIANO DELOSSANTOS 
Rating:
5.0

Customer did not leave a comment.

Julie Logan 
Rating:
5.0

The guys couldn’t have been more helpful getting me hooked up

Steven Hawk 
Rating:
5.0

I had a great experience renting from this location. Truck was clean and ready on time. Check-in and check-out was quick and efficient. I will rent from them again in the near future.

Michael Melikian 
Rating:
5.0

Customer did not leave a comment.

Seth Messier 
Rating:
5.0

Great service. Truck was ready to go!

Glen Morrison 
Rating:
3.0

The breaks on the unit weren’t working properly. The unit wasn’t cleaned properly prior to my use and dirtied my brand new furniture with some kind of shingle tar or something. On the plus side, the guy there was a gentleman.

Kenneth Quagliata 
Rating:
5.0

Customer did not leave a comment.

Michael Perkins 
Rating:
4.0

Customer did not leave a comment.

Louis Caruso 
Rating:
3.0

Customer did not leave a comment.

Jean Ruggiero 
Rating:
3.0

Customer did not leave a comment.

Desiree Jaeger-Fine 
Rating:
5.0

Rance is amazing and provides excellent customer service!!

DAVIDJ PESCETTO 
Rating:
5.0

The gentlemen at the pick up were so nice and helpful just amazing will use again

doreen fitzgerald 
Rating:
4.0

Customer did not leave a comment.

SUSANBETH SCHAEFFER 
Rating:
1.0

Customer did not leave a comment.

Tammy Bloom 
Rating:
5.0

Customer did not leave a comment.

Andrew Susi 
Rating:
5.0

Extremely kind and helpful. It was probably the best experience I’ve had renting a Uhaul in the past 20 years.

Shawn Peerless 
Rating:
5.0

It was so easy and fast. Will definitely use them again.

Jannine Laskas-Gillespie 
Rating:
5.0

Rance Smith was very helpful and considerate. I would definitely recommend the location and the management. He went above and beyond to be helpful. A true gentleman.

Francis Backus 
Rating:
5.0

Although this location was good. I had a reservation for a prior location at 1245. There was no van there so i was sent to another location which pushed the time i needed the van an hour later.

CARLOS RIVERA 
Rating:
5.0

Customer did not leave a comment.

Olga Arteaga 
Rating:
5.0

Rance was wonderful and patient and provided excellent customer service. I would rent from here again and would recommend to anyone that needed to as well !

David Pescetto 
Rating:
5.0

Continue to provide Great Customer Service and Support.

Richard Gaines 
Rating:
5.0

They were great

Charles Gusler 
Rating:
3.0

Customer did not leave a comment.

Chris McDonnell 
Rating:
5.0

Customer did not leave a comment.

MARILYNSYLVIA OGNELODH 
Rating:
3.0

Customer did not leave a comment.

CHARLESP RAITT 
Rating:
5.0

Nothing. Really. The day before I was supposed to pack my minivan with my daughter's belongings for her final year of college, my alternator (and battery) failed. I looked up Cargo vans, and found Blessed Towing. Late the night before I booked my one-day reservation online, and the next morning, just before it was due I received a call from Felix, making sure we were set for the rental. He was attentive and personable, and when I arrived walked me through the rest of the booking process. The van was IMMACULATE!!!! 416 miles on the odometer. The A/C was POWERFUL, and on a hot August day much appreciated. The backup camera built into the rear view mirror was a treat, although I was so focused on the side mirrors I missed it the first reverse. I was over an hour late returning the van (sorry again, NY traffic), yet the owner of Blessed (who I am embarrassed I do not know by name), was polite and understanding when I finally arrived. I will use this location any time I need a U-Haul cargo van or Pickup truck. Truly BLESSED to find Blessed towing for my moving needs.

Brian Frazee 
Rating:
5.0

Owner was very helpful and courteous. He went above and beyond to make the rental smooth and worry free.

Joseph Shivers 
Rating:
5.0

Agent was awesome and had great customer service. Hey corporate, fix your website because I was billed 15 dollars for insurance I never ordered.

Marisa Miranda 
Rating:
5.0

Staff were awesome and the van was brand new!!!

Matthew Osterloh 
Rating:
5.0

Rance was great to deal with. He is a true asset to your company.

THOMASR JR SOFIELD 
No reviews have been submitted for this location.

Additional Services at this Location

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