Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truck had previous smoker with film on inside windshield. Have driven many different vehicles and rentals- never had one ride this tough and pull hard to one side before.
Timothy Frost
Rating:
5.0
Customer did not leave a comment.
RACHEL MARTENS
Rating:
5.0
Customer did not leave a comment.
Kellie Galland
Rating:
1.0
Barely any place to park the truck. Crowded with junk vehicles
CATHERINE SIDMAN
Rating:
5.0
Customer did not leave a comment.
Jean Lascot
Rating:
1.0
There is no other choice in town
CATHERINE SIDMAN
Rating:
4.0
Customer did not leave a comment.
Kim Leinen
Rating:
5.0
Customer did not leave a comment.
Jake Kornischuk
Rating:
3.0
Not charge such high mileage rate because gas prices are so crazy high. Credit customers if they leave more gas in the tank then when they start out. Not always easy to calculate how much you need to put in and you charge a customer if the truck is returned with less.
Regina Stark
Rating:
4.0
Customer did not leave a comment.
Douglas Graeve
Rating:
2.0
The area was congested with cars to the point you couldn't get in the parking lot. We parked the truck across the highway. The business said it was open on Saturday from 9-3 but no one was there. When I did the online return, it charged my card $6 and some change but no clue why I was charged.
Martha Beaugard
Rating:
5.0
They were prompt to handle any issues renting, and would go thru Blakes again.
Sam DiBaise
Rating:
3.0
Customer did not leave a comment.
David Backhaus
Rating:
5.0
Customer did not leave a comment.
Shawn Ransom
Rating:
5.0
Customer did not leave a comment.
Tami petersen
Rating:
5.0
Great service!
Penny Vierra
Rating:
5.0
Pleasant transaction
Penny Vierra
Rating:
5.0
Customer did not leave a comment.
Amanda Havens
Rating:
5.0
Customer did not leave a comment.
Pat Behrendt
Rating:
4.0
Customer did not leave a comment.
Timothy Brelje
Rating:
5.0
Customer did not leave a comment.
David Beckman
Rating:
5.0
Customer did not leave a comment.
Mark Fergason
Rating:
5.0
These guys were great! When I showed up, they dropped everything that they were doing and I was gone in minutes.
lynn schmitz
Rating:
5.0
Customer did not leave a comment.
Jim Murphy
Rating:
3.0
Customer did not leave a comment.
Clifford Rayburn
Rating:
5.0
Customer did not leave a comment.
Thomas Wallis
Rating:
2.0
Parked truck in empty lot across street as lot was blocked and littered with scrap vehicles.
Richard Leuschen
Rating:
2.0
Online return. No parking onsite. Junk cars littered lot. No place for truck to even pull in. Let across the street in empty lot.
Richard Leuschen
Rating:
5.0
Customer did not leave a comment.
Marty West
Rating:
4.0
Customer did not leave a comment.
Michael Stoll
Rating:
5.0
Customer did not leave a comment.
Adam Lohoff
Rating:
4.0
Customer did not leave a comment.
Abigail Bache
Rating:
5.0
I had reserved a trailer in ames but they over booked and I had to drive 90 minutes to retrieve a trailer I had booked weeks in advance.
Abigail Mortale
Rating:
5.0
Very customer friendly.
Simone Elisabeth Johnson-Wensink
Rating:
4.0
I had to pick up my reservation 30 miles from where I reserved it.
Lisa Petersen
Rating:
3.0
Not many to choose from
Deloris Lay
Rating:
5.0
Customer did not leave a comment.
Stevie Mitchell
Rating:
4.0
Marty was very accommodating!!!
Mary Tepe
Rating:
4.0
Customer did not leave a comment.
Ellic Vaden
Rating:
5.0
Did a good job no complaints
Roy North
Rating:
5.0
Customer did not leave a comment.
Jennifer Finken
Rating:
5.0
Customer did not leave a comment.
mike hansen
Rating:
5.0
Customer did not leave a comment.
CONNIE EDSON
Rating:
5.0
I appreciate his customer service.
CRAIG GREGORY
Rating:
3.0
Customer did not leave a comment.
CHRISTOFER NELSON
Rating:
5.0
Customer did not leave a comment.
BRIAN KEPNER
Rating:
3.0
The photo verification of identity didn't work, and was on hold for way too long trying to get help.
Dawn Chambers
Rating:
1.0
Hardly any spots to park. The parking lot is FULL.
Reece Hansen
Rating:
3.0
Customer did not leave a comment.
Bryant Rolfs
Rating:
5.0
The owner was very personable, friendly and helpful. I would definitely rent from this gentleman again. Thank you.
MELODIE CARR
Rating:
3.0
Customer did not leave a comment.
Wade Blumhartt
Rating:
5.0
The owner was very helpful in answering my questions a couple of weeks before I needed the trailer and was great getting a reservation submitted for me.
Kenny Olsen
Rating:
2.0
Customer did not leave a comment.
Wade Blumhartt
Rating:
5.0
Very friendly and super helpful.
GREGORY A STOLP
Rating:
5.0
Customer did not leave a comment.
Scott Anderson
Rating:
5.0
Customer did not leave a comment.
BARBARA LEINEN
Rating:
5.0
Customer did not leave a comment.
Steven Klitgaard
Rating:
5.0
Blake’s U Haul will get the job done! From Iowa to Maine is a long haul and he made sure we were going to be safe every mile , he was very innovative in a tight pinch ! Kind , knowledgeable and generous of nature .
Edward Bauer
Rating:
4.0
Customer did not leave a comment.
Michael Sand
Rating:
5.0
Customer did not leave a comment.
Vernon Goodwin
Rating:
5.0
Customer did not leave a comment.
GREGG POLLARD
Rating:
5.0
Customer did not leave a comment.
Dee Todd
Rating:
3.0
Customer did not leave a comment.
Jennifer Kelly
Rating:
5.0
Customer did not leave a comment.
Bryan BERNDT
Rating:
3.0
Convenient but difficult to find parking
Brady Hansen
Rating:
4.0
Customer did not leave a comment.
Derek price
Rating:
2.0
Clean up there location...it is filthy.there are dogs and cats everywhere .it was disgusting.
Randy Makinen
Rating:
3.0
It wasn’t where I picked up the Uhaul it was the run around I got from Uhaul itself changing pickup locations and saying the new location had a appliance cart when it didn’t and then having to go to another location to pick up the cart.
Ray Darling
Rating:
3.0
Customer did not leave a comment.
Karen Herreman
Rating:
2.0
Customer did not leave a comment.
Kenneth Fahn
Rating:
4.0
Customer did not leave a comment.
MASON CISAR
Rating:
5.0
All went very well! Can’t think of anything.
JANIS KLOEWER
Rating:
4.0
Customer did not leave a comment.
Doris Silling
Rating:
3.0
Customer did not leave a comment.
Laura Berndt
Rating:
4.0
Quick, easy open area drop off took less than 10 minutes.
Jason Wickizer
Rating:
1.0
Customer did not leave a comment.
Zach Spencer
Rating:
5.0
Very good service
KEVIN VANDERKOLK
Rating:
3.0
I thought Marty could have been a little more friendly. He was very standoffish and hardly spoke
Matthew Jenkins
Rating:
5.0
Customer did not leave a comment.
Erin Larsen
Rating:
5.0
Customer did not leave a comment.
RICHARD BURNS
Rating:
5.0
Final bill was higher than I was quoted.
DAVID BRADLEY
Rating:
5.0
Everything was GREAT!
DENEEN HEALEY
Rating:
5.0
Customer did not leave a comment.
STEVEN KLEPFER
Rating:
4.0
Customer did not leave a comment.
Laura Anderson
Rating:
5.0
Customer did not leave a comment.
Marty West
Rating:
5.0
Customer did not leave a comment.
john waite
Rating:
3.0
Customer did not leave a comment.
TASHENA GIPSON
Rating:
4.0
Customer did not leave a comment.
Lori Nelson
Rating:
1.0
Dirty, 2 dogs and a cat running around office.
No mask, no covid prevention taken.
Darell Butcher
Rating:
1.0
Customer did not leave a comment.
ROBERT GREEN
Rating:
3.0
Customer did not leave a comment.
Deborah Olsen
Rating:
4.0
I rented a truck, his service was good. but I had already returned the truck when they sent me instructions on how to fill out the return truck instructions. I only had it about 2and a half hours..