Customer Reviews for Blakes Auto & Sound
(U-Haul Neighborhood Dealer)

305 reviews

3005 12th St   Harlan, IA 51537

(712) 755-2404

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: 10 am–2 pm

Services at this Location:

Contact Us

(712) 755-2404

3005 12th St
Harlan, IA 51537

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: 10 am–2 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very good to work with

Randall Sandbothe 
Rating:
5.0

Customer did not leave a comment.

Eugene Butcher 
Rating:
3.0

Customer did not leave a comment.

david schlegel 
Rating:
5.0

Customer did not leave a comment.

Lori Iwen 
Rating:
5.0

Customer did not leave a comment.

Amanda Janka 
Rating:
3.0

Truck had previous smoker with film on inside windshield. Have driven many different vehicles and rentals- never had one ride this tough and pull hard to one side before.

Timothy Frost 
Rating:
5.0

Customer did not leave a comment.

RACHEL MARTENS 
Rating:
5.0

Customer did not leave a comment.

Kellie Galland 
Rating:
1.0

Barely any place to park the truck. Crowded with junk vehicles

CATHERINE SIDMAN 
Rating:
5.0

Customer did not leave a comment.

Jean Lascot 
Rating:
1.0

There is no other choice in town

CATHERINE SIDMAN 
Rating:
4.0

Customer did not leave a comment.

Kim Leinen 
Rating:
5.0

Customer did not leave a comment.

Jake Kornischuk 
Rating:
3.0

Not charge such high mileage rate because gas prices are so crazy high. Credit customers if they leave more gas in the tank then when they start out. Not always easy to calculate how much you need to put in and you charge a customer if the truck is returned with less.

Regina Stark 
Rating:
4.0

Customer did not leave a comment.

Douglas Graeve 
Rating:
2.0

The area was congested with cars to the point you couldn't get in the parking lot. We parked the truck across the highway. The business said it was open on Saturday from 9-3 but no one was there. When I did the online return, it charged my card $6 and some change but no clue why I was charged.

Martha Beaugard 
Rating:
5.0

They were prompt to handle any issues renting, and would go thru Blakes again.

Sam DiBaise 
Rating:
3.0

Customer did not leave a comment.

David Backhaus 
Rating:
5.0

Customer did not leave a comment.

Shawn Ransom 
Rating:
5.0

Customer did not leave a comment.

Tami petersen 
Rating:
5.0

Great service!

Penny Vierra 
Rating:
5.0

Pleasant transaction

Penny Vierra 
Rating:
5.0

Customer did not leave a comment.

Amanda Havens 
Rating:
5.0

Customer did not leave a comment.

Pat Behrendt 
Rating:
4.0

Customer did not leave a comment.

Timothy Brelje 
Rating:
5.0

Customer did not leave a comment.

David Beckman 
Rating:
5.0

Customer did not leave a comment.

Mark Fergason 
Rating:
5.0

These guys were great! When I showed up, they dropped everything that they were doing and I was gone in minutes.

lynn schmitz 
Rating:
5.0

Customer did not leave a comment.

Jim Murphy 
Rating:
3.0

Customer did not leave a comment.

Clifford Rayburn 
Rating:
5.0

Customer did not leave a comment.

Thomas Wallis 
Rating:
2.0

Parked truck in empty lot across street as lot was blocked and littered with scrap vehicles.

Richard Leuschen 
Rating:
2.0

Online return. No parking onsite. Junk cars littered lot. No place for truck to even pull in. Let across the street in empty lot.

Richard Leuschen 
Rating:
5.0

Customer did not leave a comment.

Marty West 
Rating:
4.0

Customer did not leave a comment.

Michael Stoll 
Rating:
5.0

Customer did not leave a comment.

Adam Lohoff 
Rating:
4.0

Customer did not leave a comment.

Abigail Bache 
Rating:
5.0

I had reserved a trailer in ames but they over booked and I had to drive 90 minutes to retrieve a trailer I had booked weeks in advance.

Abigail Mortale 
Rating:
5.0

Very customer friendly.

Simone Elisabeth Johnson-Wensink 
Rating:
4.0

I had to pick up my reservation 30 miles from where I reserved it.

Lisa Petersen 
Rating:
3.0

Not many to choose from

Deloris Lay 
Rating:
5.0

Customer did not leave a comment.

Stevie Mitchell 
Rating:
4.0

Marty was very accommodating!!!

Mary Tepe 
Rating:
4.0

Customer did not leave a comment.

Ellic Vaden 
Rating:
5.0

Did a good job no complaints

Roy North 
Rating:
5.0

Customer did not leave a comment.

Jennifer Finken 
Rating:
5.0

Customer did not leave a comment.

mike hansen 
Rating:
5.0

Customer did not leave a comment.

CONNIE EDSON 
Rating:
5.0

I appreciate his customer service.

CRAIG GREGORY 
Rating:
3.0

Customer did not leave a comment.

CHRISTOFER NELSON 
Rating:
5.0

Customer did not leave a comment.

BRIAN KEPNER 
Rating:
3.0

The photo verification of identity didn't work, and was on hold for way too long trying to get help.

Dawn Chambers 
Rating:
1.0

Hardly any spots to park. The parking lot is FULL.

Reece Hansen 
Rating:
3.0

Customer did not leave a comment.

Bryant Rolfs 
Rating:
5.0

The owner was very personable, friendly and helpful. I would definitely rent from this gentleman again. Thank you.

MELODIE CARR 
Rating:
3.0

Customer did not leave a comment.

Wade Blumhartt 
Rating:
5.0

The owner was very helpful in answering my questions a couple of weeks before I needed the trailer and was great getting a reservation submitted for me.

Kenny Olsen 
Rating:
2.0

Customer did not leave a comment.

Wade Blumhartt 
Rating:
5.0

Very friendly and super helpful.

GREGORY A STOLP 
Rating:
5.0

Customer did not leave a comment.

Scott Anderson 
Rating:
5.0

Customer did not leave a comment.

BARBARA LEINEN 
Rating:
5.0

Customer did not leave a comment.

Steven Klitgaard 
Rating:
5.0

Blake’s U Haul will get the job done! From Iowa to Maine is a long haul and he made sure we were going to be safe every mile , he was very innovative in a tight pinch ! Kind , knowledgeable and generous of nature .

Edward Bauer 
Rating:
4.0

Customer did not leave a comment.

Michael Sand 
Rating:
5.0

Customer did not leave a comment.

Vernon Goodwin 
Rating:
5.0

Customer did not leave a comment.

GREGG POLLARD 
Rating:
5.0

Customer did not leave a comment.

Dee Todd 
Rating:
3.0

Customer did not leave a comment.

Jennifer Kelly 
Rating:
5.0

Customer did not leave a comment.

Bryan BERNDT 
Rating:
3.0

Convenient but difficult to find parking

Brady Hansen 
Rating:
4.0

Customer did not leave a comment.

Derek price 
Rating:
2.0

Clean up there location...it is filthy.there are dogs and cats everywhere .it was disgusting.

Randy Makinen 
Rating:
3.0

It wasn’t where I picked up the Uhaul it was the run around I got from Uhaul itself changing pickup locations and saying the new location had a appliance cart when it didn’t and then having to go to another location to pick up the cart.

Ray Darling 
Rating:
3.0

Customer did not leave a comment.

Karen Herreman 
Rating:
2.0

Customer did not leave a comment.

Kenneth Fahn 
Rating:
4.0

Customer did not leave a comment.

MASON CISAR 
Rating:
5.0

All went very well! Can’t think of anything.

JANIS KLOEWER 
Rating:
4.0

Customer did not leave a comment.

Doris Silling 
Rating:
3.0

Customer did not leave a comment.

Laura Berndt 
Rating:
4.0

Quick, easy open area drop off took less than 10 minutes.

Jason Wickizer 
Rating:
1.0

Customer did not leave a comment.

Zach Spencer 
Rating:
5.0

Very good service

KEVIN VANDERKOLK 
Rating:
3.0

I thought Marty could have been a little more friendly. He was very standoffish and hardly spoke

Matthew Jenkins 
Rating:
5.0

Customer did not leave a comment.

Erin Larsen 
Rating:
5.0

Customer did not leave a comment.

RICHARD BURNS 
Rating:
5.0

Final bill was higher than I was quoted.

DAVID BRADLEY 
Rating:
5.0

Everything was GREAT!

DENEEN HEALEY 
Rating:
5.0

Customer did not leave a comment.

STEVEN KLEPFER 
Rating:
4.0

Customer did not leave a comment.

Laura Anderson 
Rating:
5.0

Customer did not leave a comment.

Marty West 
Rating:
5.0

Customer did not leave a comment.

john waite 
Rating:
3.0

Customer did not leave a comment.

TASHENA GIPSON 
Rating:
4.0

Customer did not leave a comment.

Lori Nelson 
Rating:
1.0

Dirty, 2 dogs and a cat running around office. No mask, no covid prevention taken.

Darell Butcher 
Rating:
1.0

Customer did not leave a comment.

ROBERT GREEN 
Rating:
3.0

Customer did not leave a comment.

Deborah Olsen 
Rating:
4.0

I rented a truck, his service was good. but I had already returned the truck when they sent me instructions on how to fill out the return truck instructions. I only had it about 2and a half hours..

TERESA JEFFERSON 
Rating:
3.0

Customer did not leave a comment.

mark aupperle 
Rating:
5.0

Customer did not leave a comment.

Raymond Ness 
Rating:
3.0

Customer did not leave a comment.

David Phipps 
No reviews have been submitted for this location.

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