Location was great in terms of people and customer experience. Location was 45 minutes + away and was not notified until day before of the change in locations. Why would Uhaul allow me to select a location for pickup when there were no trucks available.Jon C.
Customer Reviews for Blakemans Towing & Recovery
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
This is their old address. U-Haul needs to update that. Also they are not open on Saturdays. U-Haul getting this wrong, and also telling me that it was half the distance from my home than it actually was caused me unwanted grief on an already stressful day. Luckily the owner was super nice and came in on his day off to help us out. Otherwise we would have been stranded.Craig J.
We did an online check in. Very convenient to where we live!Victoria S.
El cliente no dejó un comentario.Julie S.
The U-Haul we dropped off was the only one there and phone contact was excellent! The site was a mess and it was one of those situations where one felt overwhelmed for the owners. I hope they get the funding and help to make the site more inviting.NOTBURGA V.
Great service, girl is office was very friendly and knowledgeable. Would go back any time I need help with uhaul.... my wife called up uhaul to get a 26' truck from Rutland Vt store. The day before are move uhaul call to confirm are truck , only to tell us that are 26' truck was in fort Henry to pickup there. To make a long story short uhaul on the phone did not help at all or get us a truck. My wife called around and Blakemans Towing & Recovery saved the day!ADAM H.
El cliente no dejó un comentario.Dan O.
El cliente no dejó un comentario.Luke B.
El cliente no dejó un comentario.Jonathan W.
Fast, courteous, curbside service with very friendly, capable Staff. This was a refreshingly trouble-free exchange!James S.
Kyle Blakeman is a true professional. He made our moving experience go very smoothly I would recommend his company very much!Bob F.
El cliente no dejó un comentario.Khorshed R.
Location very basic but staff and customer relations excellent.Michael C.
El cliente no dejó un comentario.Jason H.
The drop off process was quick and easy which I appreciated.Lauren M.
Tow truck yard in Tunbridge. Easy to find. The yard was on call due to it being the weekend. I was charged a $9 drop off fee from uhaul and didn't get several hundred dollars back from them as promised in my updated contract.Patrick C.
Blakemans is a great local business and I appreciate having them so close byDwayne R.
Very nice and helpful! And a great location for me!Sara D.
El cliente no dejó un comentario.Karl W.
Darby was very helpful and efficient in processing my rental.Karl W.
El cliente no dejó un comentario.John N.
El cliente no dejó un comentario.Brian J.
Better communicationSuzanne C.
El cliente no dejó un comentario.Brian C.
El cliente no dejó un comentario.Charlotte H.
El cliente no dejó un comentario.Nathaniel C.
Can't improve anything! Wonderful people and customer service. Would recommend to everyone, everytime!Cindi M.
El cliente no dejó un comentario.BRUCE G.
Kyle and the team at Blakemans were super. Very helpful friendly and accommodating. Have rented there several times before and will rent from them several times in the future. Top notch outfit, Michael JohnsonMICHAEL J.
El cliente no dejó un comentario.Seth J.
El cliente no dejó un comentario.Jane A.
Blakeman's Towing is an awesome location to rent a UHaul from. They're representatives are friendly, warm, professions, and very nice! I had a great experience.Reneshi D.
Using Blakemans was a first rate experience, start to finish. Everything was perfect, so there's nothing more to expect from them.jeffrey L.
El cliente no dejó un comentario.james W.
El cliente no dejó un comentario.Kenneth C.
El cliente no dejó un comentario.Luigi M.
Nothing staff very helpful and fast clean and friendly thanksBRUCE Z.
Very friendly and helpful staff. Everything went very smooth and without problems.Tammy B.
El cliente no dejó un comentario.Peter C.
El cliente no dejó un comentario.Samantha C.
When I picked up the truck from Blakeman's, the fuel gauge indicated the tank was 1/4 full. .I did not notice the sheet in the glove compartment until I arrived at my residence, which reported the truck was given to me with a 1/2 tank of fuel. I contacted Blakeman's about this, but have gotten no response. Consequently, when I returned the truck with 1/4 tank of fuel, I was charged for the difference. I think this is unfair and believe I should be credited for the extra amount.Gary R.
Very professional, friendly service, quick and easy process!Antonio B.
El cliente no dejó un comentario.richard N.
Great people.Jay N.
Tell the truth about the fuel level so that I don't get charged extra because you misrepresented the factsKathleen K.
El cliente no dejó un comentario.Melissa S.
I received excellent service. Very polite. She gave detailed instructions. Thank you for a nice job.Helen R.
The woman who handles the truck rentals there is friendly, courteous, dependable, and professional. It makes renting there easy.Charles L.
El cliente no dejó un comentario.Jean D.
You mileage is off. From the tachometer to the odometer it does not mesh. Not happy about thatBob D.
El cliente no dejó un comentario.Mike V.
El cliente no dejó un comentario.Mary B.
you NEED to get a representative out there. 2nd time using this location and we spent half of our moving day trying to get our truck that we properly requested. TERRIBLE service.Michael C.
We weren't able to pick up our keys for 2 hours following our scheduled pick up time. We spent a large part of that time on the phone with U-Haul customer service trying to get our reservation converted to a 24/7 truck share because the location didn't properly register the pickup and was not able to meet us at the location or help. We eventually were able to pick up the truck using truck share but had to take off the promotional sign from the dashboard and drive it down a steep, grassy hill (not safe). We didn't have cell service at the location and had to drive back and forth from our home to do get our situation straightened out. I asked our U-Haul representative speak with a manager or supervisor and never received a call, almost two weeks later.Michael C.
El cliente no dejó un comentario.Elijah W.
El cliente no dejó un comentario.Thomas U.
El cliente no dejó un comentario.Penny S.
I don't think there are many other options in this area, but this location is basically a small over crowded junk yard in front of a mechanic shop. Kyle was very nice and helpful though!Erin M.
El cliente no dejó un comentario.Pete C.
El cliente no dejó un comentario.michael W.
The owners and front desk assistant were very pleasant and professional. They went out of their way to make up for my having to drive over 50 miles one way to pick up truck. We did notice some sticky soda and stuck coin in drink holder and black greasy residue left on handle to lift yourself up in to truck. Everything else was great.Gretchen B.
I was not the one to use your services but I asked the team that used the u-haul and they were very satisfied with everything.at pick-up time use of the uhaul and returning the u haul.....for me the one that made the intitial contact I was also very satisfied with the ordering and the billing of the use of the uhaul everyone was very helpful thank-you very muchYvonne M.
El cliente no dejó un comentario.kirk G.
I never received an hard copy or an email of the contract so I had no way to know where my drop off location was changed to.Joshua M.
I thought everything was perfect. It went smooth and quick.Spencer A.
Never visited site. Was a towed destination.Christopher S.
We booked the truck for Friday and a dropoff for Saturday with an actual pickup on Saturday morning and dropoff on Saturday afternoon. When we arrived at the dropoff he showed me the contract which said we took the truck on Thursday to be returned on Friday and we were then charged $71.60 for the 'extra day'. When trying to call UHaul at (1-800-468-4285) (Option 3) I was on hold FOREVER with the repeating 'help' of go here online to review. !?!?! I am just trying to get my refund!?!?!Tom R.
Having to call places to fine a truck. Maybe if you could have them so if one didn't have a truck they could tell you the next closestTimothy P.
El cliente no dejó un comentario.Dawna B.
I was extremely disappointed with this rental. We live in Vermont, which has snow this time of year, so vehicles need winter tires. The truck had summer tires and could not reach our home, so we had to park the truck a mile away and shuttle several carloads of boxes from our house the truck. That delayed our move by more than an hour. Furthermore, the gas gauge indicated that the tank was seven-eighths full when I picked it up. I filled the tank back to that level; I should not have been charged for eight gallons of fuel. I would appreciate some compensation for this disappointing experience.JAMES B.
Have wippers that workTHERESA L.
El cliente no dejó un comentario.steven S.
El cliente no dejó un comentario.pat R.
El cliente no dejó un comentario.XIAOYONG Z.
El cliente no dejó un comentario.Timothy D.
everything ready to go when I arrived. Thanks so much!!Maureen M.
El cliente no dejó un comentario.AARON G.
Wasnt where we asked to pick up. Had to drive extra 20 miles. Had stuff in the back when we got home.Hannah L.
Furniture pads were wet and smelled terrible. Now my furniture smells moldy too. I am having to wash all my furniture to get the smell out of the house.Mark M.
I requested 5 dozen packing blankets, was given only 12, and was charged for 15.Katharine P.
Gas was not checked and was not actually full when I picked it up but I was charged for it.June N.
El cliente no dejó un comentario.Walterq R.
El cliente no dejó un comentario.Ernest Gregory D.
El cliente no dejó un comentario.vaughn W.
El cliente no dejó un comentario.Anna B.
El cliente no dejó un comentario.Lee L.
El cliente no dejó un comentario.Eliza V.
I called 1 hour ahead and had to wait for my truck to get ready. The back door was frozen and had to help get it open.Wayne W.
El cliente no dejó un comentario.Jack H.
El cliente no dejó un comentario.charlie W.
Have trailer inventory at Uhaul locations closer to populace.Dan R.
I was quote $167.00 but charged $192.00. I would like to know whybeverly S.
El cliente no dejó un comentario.Mary C.
II was charged for 150 miles more than I had traveled I have contacted uhaul with no results thecontract # is 92768737 please help me. Joseph KobbsJoseph K.
El cliente no dejó un comentario.angela N.
Had one bald tire on trailerAaron S.
The vehicle was well equipped did the job perfectly. Better fuel economy? 4 miles/gal. was a surprise!STEVE R.
I was asking the employee the correct avenue to voice my displeasure with getting a 15-ft instead of 10ft truck and asking for the extra miles to be Compensated. the employee was rude and did not understand why I was upset with the larger truckAshleigh K.
El cliente no dejó un comentario.Erik P.
El cliente no dejó un comentario.Joshua H.