El cliente no dejó un comentario.Russ J.
Customer Reviews for Blackwood Service Center
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Lower the ridiculous prices. I had a locale pick up of a cheap refrigerator for my garage. What should have been a quick and cheap experience turned into an overpriced headache. I spent 3x as much than the â€œ19.99â€ advertisement posted on the truck. This was a pretty bad experience which will probably prevent me from renting from uhaul again. Luckily, Home Depot/Budget/Penske/ and even Enterprise are alternative options for truck rentals.Alexander S.
Place looked like a broken down, run down ghost town with a beat up buildingRonald R.
I will never use Uhaul again for my moving needs in the near future and would not recommend to family or friends. I had the absolute worse experience as a customer trying to get a truck that I preordered a month in advance. Having only one truck available in the whole state of NJ is pitiful! You guys should hire some more staff so customers don't have to drive so far to pick up a truck! We had our location changed for pick up at least two times and the two days before our moving date they said they had our truck ready for us. Then a day before we had to move I got a text from John at Uhaul in Edgewater NJ that our truck is not at that location and we will have to be credited back. Then I was on your customer service line for a half an hour only to reach some woman who gave me a wrong phone number for the scheduling HR. Then I had to call back again and wait another 30 minutes to reach a man telling me that number isn't even correct. Then I had to call the correct number and wait again to reach a representative which led me to talk to her supervisor. It was beyond ridiculous to have to go through all this trouble just to get a moving truck. I was supposed to be refunded back money for my inconvenience and I haven't received it yet! Terrible service!!Andrew F.
El cliente no dejó un comentario.Ian R.
El cliente no dejó un comentario.holly B.
Sadly this facility was literally the dirtiest place I have ever been. Most of the ceiling tiles were gone or falling down, ceiling leaking in several spots with with buckets catching water all over the building. Cobwebs and layers of dirt everywhere. Definitely not expecting high end for a uhaul facility place was far beyond acceptable for customer entry. I was also informed at last minute that I had to pick up here bc my requested location much closer to home did not have the van. I was also not told any hours for that facility - i had an appointment at 3 to pick up and they texted me as i was heading there that they close at 4. Would have been good to know that ahead of time, thankfully i was on my way! And then charged for the extra mileage which seems a bit wrong.Lisa K.
I completed the on-line registration, but still had to wait over 20 minutes when picking up the truck.Donna H.
El cliente no dejó un comentario.stephanie N.
John was extremely polite and helpful he process my rental documents with great ease as I was pressed for time. Highly recommend this service station for u haul rentalshelley L.
El cliente no dejó un comentario.Debra N.