Very friendly folks in the office!Glaubert A.
Customer Reviews for Blackstone Automotive
(U-Haul Neighborhood Dealer)
Blackstone, MA 01504
Servicios en esta ubicación:
- Lun. - jue.:8 a. m. - 5 p. m.
- Viernes8 a. m. - 4 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Thank you, nothing better for a move than u-haulBrian A.
Everything from start to finish was professional and excellent.ERIK M.
Very friendly . Easy trasactionHector M.
wonderful peopleWilliam A.
Nothing, keep doing what you are doing - phenomenal customer service.CHRISTOPHER J.
Great cars and affordable prices. ThanksIsaias A.
El cliente no dejó un comentario.Matthew S.
Ray is awesome. I made the reservation with maybe 1 1/2 till pickup time and Ray had it ready to go. He explained everything to me. What to do when I returned the truck after hours. It was super easy. I would recommend Blackstone Automotive to anyone if they need to rent a UHaul.Lisa C.
Ray was great, he got the rental pick-up processed in no time, the Online App SUCKS. My advice would be call direct to do the booking. Online application requires more information and is very touchy when you use it to pickup your rental. Until the kinks are worked out, I will never use the online app again.Carl B.
I had a confirmed email for my reservation. When I arrived to pick up the truck, I will as informed that the reservation was cancelled by Someone from uhaul. There was no empathy nor real attempt to help me. I had to drive from massachusetts to Rhode Island to get a truck, losing ove 2 hours on Saturday Unacceptable I would like a return phone call from a manager 508-277-9516Robert T.
El cliente no dejó un comentario.John A.
El cliente no dejó un comentario.Robert M.
El cliente no dejó un comentario.Garry S.
El cliente no dejó un comentario.ABBAS M.
El cliente no dejó un comentario.ABBAS M.
El cliente no dejó un comentario.Paul L.
El cliente no dejó un comentario.raymond M.
The staff at this location is friendly, helpful and kind. I prefer this location over the larger facility in North Smithfield because they are not anywhere near as helpful as this great location.PENELOPE L.
Nice people good work excellentAlfredo S.
El cliente no dejó un comentario.KENNETH A.
El cliente no dejó un comentario.JAMES W.
For both drop off and pick up, the uHaul app did not work properly. Fortunately, the web site did work, but it made the process unnecessarily frustrating.Daniel A.
El cliente no dejó un comentario.Paul B.
El cliente no dejó un comentario.John R.
El cliente no dejó un comentario.WILLIAM W.
There was a confusion with my original order and I was sent to the wrong location to pick up the truck (Natick). The associates in Natick confirmed with Blackstone that the truck was there. When I checked in she was ready for me, pleasant, and accommodating. Vey good experience.Juanita L.
El cliente no dejó un comentario.KIMBERLY R.
I was delayed en route, and had to keep the trailer for an extra day. I searched everywhere on the website and the contract but found no links or instructions on how to report this to you. All I found was a link to send a message to the receiving facility, which I did. However, corporate apparently didn't know that since they called me on the original due date. It would be helpful if you addressed this directly on your website and/or in the contract paperwork.Keith A.
Doing the reservation on the cell phone was a long tedious process. I would never do it that way againKenneth E.
The owner and staff was very helpful and friendly.Randy L.
El cliente no dejó un comentario.Kimberly N.
Thanks for your help ??YESSENIA D.
They were fantastic!!! I treated so well. The owner treated me with such kindness and respect. He educated me when I was unsure about hauling the trailer. They really went the extra mile and made me feel like family. I wish I lived close enough to use them as my always mechanic. Honest, kind, hard working, and going above and beyond my expectations are the words I'd describe them with. I would go back here in an instant.Marcia A.
El cliente no dejó un comentario.CAMERSON B.
The owner of the establishment was very rude and tried to cancel my service because I had a question about my receipt.Giselle A.
El cliente no dejó un comentario.THERESA S.
El cliente no dejó un comentario.BRIAN K.
El cliente no dejó un comentario.Diomaris M.
El cliente no dejó un comentario.Anthony D.
Yes Blackstone Automotive went above my expectations also as they called me next day when they opened and said it was in the lotjim R.
El cliente no dejó un comentario.Andrew L.
Excellent in person experience. Smooth front and tail end of the transactionRANDY C.
I think the hand truck should be included in rental priceDAVID F.
Everything was great!Cheryl H.
El cliente no dejó un comentario.David T.
Everything was great! The owner really knew what I needed and had everything ready to go!! This is my second time renting from here and will keep coming back!! Awesome people!!Andrea B.
El cliente no dejó un comentario.Charles H.
Again, staff was great and service station was also great, but this was not my reserved drop off location. Uhaul changed this drop off location without proactive notification. I had to go to the original drop off location just to find out it was changed so I had to drive extra miles to the changed drop off location.Katherine D.
El cliente no dejó un comentario.Maria A.
El cliente no dejó un comentario.JEFFREY M.
Awsome no improvements needed. Fast and friendly serviceraymond M.
El cliente no dejó un comentario.Ashok N.
I had no interaction with this facility as I used self-service pickup off-hours. I would strongly recommend avoiding self-service pickup.Eric H.
El cliente no dejó un comentario.Brittney E.
El cliente no dejó un comentario.RICHARD B.
Overcharged for gas. Put gas in before drop off. Only went 12 miles and they charged me for 4 miles of gas when it was over the amount at drop offCasandra N.
Everything was perfect. The staff at the location were awesome!!!Andrea B.
El cliente no dejó un comentario.Jeremy G.
El cliente no dejó un comentario.JAMES R.
Very efficient and professional. In and out in less than 10 minuresJohn M.
Prompt, professional, in and out in 10minsJohn M.
Excellent, personable, informative service. Best experience I have ever had with U-Haul.ralph H.
El cliente no dejó un comentario.BRIAN P.
My issue was with Uhaul- not the location from which the uhaul was picked up. When I was selecting a truck to reserve online, it was not clear that this was an "in-town" rental. This was not mentioned anywhere until I received the contract on my phone AFTER I had picked up the truck- and even then it was not obvious until I attempted to drop it off at a different location. As a first time Uhaul user- I was seriously confused and inconvenienced. I don't want this to reflect poorly on the place which I picked up the uhaul from- which was great. The truck was waiting and ready to go, even though the business was closed and on vacation.Alyssa W.
El cliente no dejó un comentario.Lourdes F.
Everything was easy and the people were extremely helpful. Our move was smooth and easy and we are very happy with our experience! ¡Gracias!Cynthia M.
I am very happy with the service. Staff was very nice and helpful and went out of their way to make sure all my questions and concerns were addressed. I will definitely use this location in the future.Krystyna M.
There is nothing to do to improve in the customer experience that I had. Blackstone automotive is a great place and I will recommend anyone to them!JULIE L.
The woman at the desk of the place is very nice and generous!JULIE L.
Thank you to Blackstone Automotive for making my moving nightmare so much easier. You guys are the best!rebecca A.
Was billed for extra miles. I was told I had 100 miles, but receipt after the fact says only 30 in contract and charged me for extra 26, even though I brought it back with more fuel than I picked it up with.Sean B.
El cliente no dejó un comentario.Jaclyn C.
El cliente no dejó un comentario.JERRY W.
A pleasure to deal with!KATHLEEN S.
El cliente no dejó un comentario.Timothy B.
Jamie, handled everything for me. She was awesome! Got me in and out very quickly.kathleen S.
El cliente no dejó un comentario.BERTHA B.
El cliente no dejó un comentario.Jason B.
No changes recommended. I cannot complete the survey without commending Jamie and Ray. Both were amazing to deal with. Very accommodating, personable and professional. Will not hesitate to pass along a recommendation to anyone.tami C.
Best Rental Experience Ever !!!!!!!!!!!!!!!raymond M.
El cliente no dejó un comentario.CECELIA T.
El cliente no dejó un comentario.Adriana K.
The customer service at this location was fantastic. There was a problem with the original reservation. Lisa at uHaul traffic went out of her way to help rectify the situation, thank you Lisa! The pick up location was to close at 5 PM but they waited almost 1/2 hour extra for us to arrive, thank you thank you thank you!!Linda K.
excellent customer service and provided equipment and supplies as requested. highly recommend!Brigitte L.
Great customer service. Friendly staff. Very knowledgeable. Clean equipment. Would recommend to friends and family. ¡Gracias de nuevo!hoi L.
El cliente no dejó un comentario.Christopher H.
El cliente no dejó un comentario.JOHN P.
Nothing to improve on! Experience would lead me to use dealer again!KEVIN O.
Servicios adicionales en esta ubicación
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!