Customer Reviews for Black Dog Furniture
(U-Haul Neighborhood Dealer)

71 reviews

36558 Moravian Rd   Clinton Township, MI 48035

(586) 221-4342

Office Hours

  • Mon: Closed
  • Tue-Fri: 11 am–7 pm
  • Sat: 11 am–5 pm
  • Sun: 12 pm–5 pm

Services at this Location:

Contact Us

(586) 221-4342

36558 Moravian Rd
Clinton Township, MI 48035

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Fri: 11 am–7 pm
  • Sat: 11 am–5 pm
  • Sun: 12 pm–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Everything was perfect. Very quick and easy rental and return.

kenneth lange 
Rating:
2.0

The truck steering wheel was gross and worn out. To start out with a quarter tank of gas inmy opinion is unprofessional. The gas gap wasn't on the truck right so once we hit the road we had to stop as the truck alarmed. The guy who helped us treated us like we were idiots, very unprofessional to open the driver door on someone.

Sarah Carden 
Rating:
4.0

Customer did not leave a comment.

Ray Shamer 
Rating:
5.0

Customer did not leave a comment.

john Burke 
Rating:
1.0

Get people with better customer service

Janavia Price 
Rating:
5.0

Customer did not leave a comment.

Destiny Henley 
Rating:
5.0

The best location. It fast perfect and on time ..Steve was very helpful and friendly. It's neat location. The trucks line up so beautifully..I strongly recommend this location..I rented the truck 5 times in 10 days..every time it was wonderful..tks .

Mike El-Nazly 
Rating:
5.0

Great service..organized..and fast service..I can't thank you enough Dave..

Mike El-Nazly 
Rating:
5.0

Thank you

GERRY POLLOCK 
Rating:
3.0

Who ever used the uhaul before me, used it to transfer a Marijuana grow, I know this because the back of the truck smelled like weed, there was potting soil , and even some Marijuana leaves and some buds still on the bed of the uhaul . My fiancee was not very happy with the smell.

Ryan Witmer 
Rating:
5.0

Customer did not leave a comment.

Jacqui King 
Rating:
2.0

Stood in the store waiting 15 minutes for someone. The store was empty. The uhaul did not have the dolly i rented inside. I was unclear on how to get a key as the instructions didn't give a code for the lockbox. He was helpful once he was found but it was frustrating trying to get assistance.

ALYSSA LONG 
Rating:
3.0

Make sure the trucks have the equipment that the customers pay for. I’m the price I was charged for the dolly was $14 and on the the dolly itself said $10 when renting a truck. I’m very dissatisfied with my experience.

Andrea Hailey 
Rating:
5.0

Customer did not leave a comment.

Brian Kozlowski 
Rating:
5.0

Customer did not leave a comment.

Brian Boyd 
Rating:
5.0

The 10ft box truck that I rented was in horrible running condition. The best mpg fuel indicator is constantly buried in the red and I had to keep putting gas in it. I spent way more money on gas than I should have driving that truck. I did the math and figured i was getting about 6 mpg. And that was with the distance I truly drove. I do believe the mileage is not being properly accounted for. It said i drove way more miles than i actually did. (Maybe thats why the mileage indicator was buried in the red?) Im not 100% sure but I think its time for that truck to be put on the for sale list. I rent uhauls all the time. Look at my account. I have never paid $78 plus $30 gas for such a short to and from trip before. I was so disappointed that I ended up looking at penske box trucks at home depot and though they are 29.99 a day, they are only .49 a mile and considering the gas i spent and how things went that day, i would have saved ALOT more going there instead. Im still contemplating if next time i rent, if maybe I should try the home depot option. Customer service was good and location is good too. Thanks.

BRIAN LEE BOYD 
Rating:
4.0

Customer service was not good. Getting the truck and dropping it off was a quick and easy process. Place is not in a bad spot either.

Diamond Lindsey 
Rating:
5.0

Customer did not leave a comment.

Scott Strohschein 
Rating:
5.0

Customer did not leave a comment.

Ryan Haywond 
Rating:
5.0

Customer did not leave a comment.

BRIAN Miller 
Rating:
2.0

The store worker did not communicate very well, did not point out confirmation steps were needed online before driving away, and seemed more concerned about taking care of two puppies outside than the truck and me as the customer upon return.

Timothy Farago 
Rating:
3.0

Customer did not leave a comment.

Dolores Wylie 
Rating:
5.0

Customer did not leave a comment.

Milad Khoshaba 
Rating:
1.0

Returned at 6pm, but they were closed even though suppose to be open until 7pm. Charged for fuel even though I returned with more fuel then I had to start.

Mark Wright 
Rating:
5.0

The truck needs to be serviced IMMEDIATELY!!! I was pulled over twice while driving by the police!

Angelique Pines 
Rating:
3.0

Customer did not leave a comment.

Zachary Spinning 
Rating:
3.0

Charged me for 15 gallons of gas after traveling 40 miles.. probably would have charged me regardless If I added fuel or not. Just expect to pay more than expected. Otherwise, just a bumpy ride but that's just every uhaul truck over 100k miles.

lyle mueller 
Rating:
4.0

Used socks were in between seats

agron dedivanaj 
Rating:
3.0

Customer did not leave a comment.

Samantha Steed 
Rating:
5.0

Ideal and the person that helped me were great. However, I had to go there because the location I had booked didn't have my original truck, causing massive chaos to start the morning.

Jason Lenard 
Rating:
3.0

Customer did not leave a comment.

TahNisha Hutcherson 
Rating:
4.0

Customer did not leave a comment.

Celina McKay 
Rating:
5.0

check in process should be a little smoother and the cash out is difficult when you are already holding money and then then also charged. Not everyone has the extra cash for being doubled charged even if just holding.

Julie Belanger 
Rating:
5.0

Customer did not leave a comment.

Douglas Belanger 
Rating:
5.0

Nothing at all. Everything was perfect. Even the owner Mr.Stephen was very welcoming && sweet☺️

Stephanie Irvin 
Rating:
5.0

Didn’t catch his name but the man who set me up with the uhaul was incredibly nice and very helpful. His place of business was very clean and welcoming. Dropping off the uhaul was very easy. 10/10 experience

Cody Tipton 
Rating:
5.0

Everything was perfect it went by smooth I gave them the information I was in and out of there less than 10 minutes it was a great experience I would highly recommend this guy Stephen he was a wonderful gentleman.

James Pannecouk 
Rating:
5.0

Customer did not leave a comment.

Robert Phillips 
Rating:
5.0

Customer did not leave a comment.

mollie williams 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY ANN FOX-SIMON 
Rating:
5.0

Great customer service thankyou

Eric McDonough 
Rating:
5.0

Customer did not leave a comment.

KAREN MARIE DARBY 
Rating:
4.0

While the location was ideal and lock box part worked well, the check out and check in online at Uhaul.com website was very problematic. I had to re-submit the same information/photos many times when it would lock up on me and restart from the beginning. Customer service even tried to pass it off as an internet connection issue on my side, but my internet was strong and working perfectly for everything accept certain pages of the checkin process (the other pages always worked quickly every time). I lost over 45 minutes in this process, in the cold, trying to get the vehicle.

Chris Cundiff 
Rating:
3.0

The truck smelled horribly of body odor. Transmission shifted very rough and the ride it self was very bumpy your app sucks would not upload clear pictures then you tried to charge me for fuel it had a half of tank when i got and when i returned it i was refunded but should not of happen at all you lost a customer today.

Jason Zurawski 
Rating:
1.0

Maybe use the person's email that is renting I had no part of this rental and have no idea why I'm attached to it

ROXANNA KOSIN 
Rating:
5.0

Right around 2 corners and I was there. Hate I don't have a pick up anymore.

ramaal binion 
Rating:
5.0

Customer did not leave a comment.

COREY HUBBARD 
Rating:
5.0

Customer did not leave a comment.

APRIL RACHEL DISMUKES 
Rating:
5.0

Loved the location. The gentleman assisted me with all the paperwork. The door, latch and ramp were easy to operate considering I’m >65 years old. Will be using them again!

CELIA ANNA LAPINTA 
Rating:
5.0

Nothing, everything was perfect

Pamela Greer 
Rating:
5.0

Customer did not leave a comment.

Nicholas Sabbagh 
Rating:
2.0

Make sure there are not dirty socks, potato chips, and sucker sticks in the cab when people pick up their rentals.

Alan Burman 
Rating:
5.0

The name of the store has changed. U-Haul need to update their records.

DAWN MARIE JONES 
Rating:
3.0

Did not receive the refrigerator dolly that I paid for. Regional manager sent me to a wrong location miles away to pick up dolly. None existed there. Had to call around and drive more miles to get a dolly. Wasted the whole day looking forward a dolly and not loading the truck.

Karl Zetting 
Rating:
5.0

Customer did not leave a comment.

DELAYNE HILDRETH 
Rating:
5.0

Everything went fast and smooth. Very friendly staff. Explained everything very well. Will come back again there when truck is needed.

MONIKA MARZEC 
Rating:
5.0

Steve was awesome

Colleen MacFarland 
Rating:
5.0

Customer did not leave a comment.

GWENDOLYN ARZETT SMITH 
Rating:
5.0

Customer did not leave a comment.

Ian Fraser 
Rating:
4.0

Customer did not leave a comment.

Brian Harris 
Rating:
5.0

Customer did not leave a comment.

BRITTNEY ROBINSON 
Rating:
5.0

Customer did not leave a comment.

Philip Dillon 
Rating:
5.0

Customer did not leave a comment.

BREANNA HOWARD 
Rating:
5.0

Customer did not leave a comment.

CARYL KENNAUGH 
Rating:
5.0

Customer did not leave a comment.

Desirer Jackson 
Rating:
5.0

Customer did not leave a comment.

Scott Kucinski 
Rating:
5.0

Customer did not leave a comment.

JASON DABABNEH 
Rating:
5.0

Nice new clean truck. Excellent location for me and truck was available and on time. Planning was great. Definitely will you again if permits. De

ROBERT DECKER 
Rating:
5.0

Everything was perfect, don’t need to improve anything! Thank you. Stay safe

LINDA RICE 
Rating:
5.0

Customer did not leave a comment.

BRIAN MAIURI 
Rating:
5.0

Customer did not leave a comment.

DAVID JOSEPH FORNER 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top