Comentarios del cliente para BK Enterprises

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de BK Enterprises

Grado total:

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Katelyn C.
Grado:

El cliente no dejó un comentario.

Elizabetha A.
Grado:

Amazing customer service! We will 100% use them again for any moving needs.

Hanna K.
Grado:

El cliente no dejó un comentario.

Brett Frederick C.
Grado:

The truck was a piece of shit. It turned a 18 hour drive into a 25+ hour drive because the truck would only go 45mph. Every other moving truck passed me out. Horrible experience.

Jeremy Paul M.
Grado:

El cliente no dejó un comentario.

Larry L.
Grado:

El cliente no dejó un comentario.

Ron S.
Grado:

El cliente no dejó un comentario.

Francisco A.
Grado:

El cliente no dejó un comentario.

Loran O.
Grado:

The vehicle was clean and in good working order. The customer service was excellent and beyond expectation. I highly recommend this location.

Timothy Edward B.
Grado:

I rent from UHaul all around the region. These folks set the standard for good customer service. If you could have other dealers go here to learn how to handle UHaul rentals and take care of customers 1 your business would be greatly enhanced.

Timothy Edward B.
Grado:

El cliente no dejó un comentario.

seth B.
Grado:

El cliente no dejó un comentario.

Mark W.
Grado:

El cliente no dejó un comentario.

Jeff B.
Grado:

El cliente no dejó un comentario.

Timothy Edward B.
Grado:

These folks are always courteous and helpful. The facility is clean and organized and provides good room to maneuver to pick up and drop off equipment. No question that these folks have a clear understanding of how things work and are focused on good customer service.

Lucy G.
Grado:

El cliente no dejó un comentario.

Montie Ray W.
Grado:

El cliente no dejó un comentario.

Shawna G.
Grado:

El cliente no dejó un comentario.

Jennifer T.
Grado:

Heidi was wonderful to work with!! I will recommend everyone to her! Jennifer Thomas

Larry Wayne M.
Grado:

Easy in and out both picking up and returning rental equipment. Friendly staff.

Janelle M.
Grado:

The back of the van was a little dirty. It had left over chicken strips visible. We swept them up and got to packing.

William R.
Grado:

El cliente no dejó un comentario.

Florence Faye L.
Grado:

El cliente no dejó un comentario.

SANDI M.
Grado:

Personnel were very friendly and went out of their way to make sure I was at the correct pick up place (as I was dropped off at the wrong one). However: The ignition switch would not work without a lot of fighting with the steering wheel, which I should have taken as an omen that there would be other problems (and there were a number of them). Had it not been the *only* truck available, and had I not been under a deadline to get to my destination,I would have requested another truck. When the brake and ABS warning lights came on during the trip, and I was informed that the phone number I dialed for assistance was *not* correct and that I would need to be transferred. I was informed by the person who answered that I should report these problems via *internet* rather than over the phone, and was placed on hold for an indefinite period of time. A) I did NOT have internet connections out in the "middle of nowhere", nor did I have reliable data; B) for the amount of time I was on hold, I lost valuable travel time, and concluded that I was being ignored; so I continued on my journey. THEN, the overdrive system would not disengage and then re-engage at the appropriate times. It literally stuck at over 4000rpm on multiple occasions, and even then when only going 35-50mph. This truck had NO power (and I don't accept that it was heavily loaded). I have driven and been a passenger in other Uhaul and rented trucks of the same size which have driven the same or similar routes and been able to keep at better speeds climb hills with less resistance than what this truck did. VERY DISAPPOINTED

WILLIAM MORRIS R.
Grado:

El cliente no dejó un comentario.

Steve R.
Grado:

El cliente no dejó un comentario.

William Morris R.
Grado:

El cliente no dejó un comentario.

James E.
Grado:

El cliente no dejó un comentario.

linda J.
Grado:

Had zero problem. Great service!

Terri P.
Grado:

If you ordered a dolly or extra stuff, make sure you have it just to be safe.

Donald C.
Grado:

Self-dropped, so no encounter inside, but easy to find and a great location.

dave S.
Grado:

El cliente no dejó un comentario.

Grover William M.
Grado:

Nothing really. Great employees. They made moving just a little easier.

Fawna B.
Grado:

El cliente no dejó un comentario.

Brock Steven G.
Grado:

El cliente no dejó un comentario.

Alecia Ann B.
Grado:

Wonderful customer service!

Delores B.
Grado:

El cliente no dejó un comentario.

Mike F.
Grado:

El cliente no dejó un comentario.

Delores B.
Grado:

El cliente no dejó un comentario.

Denise J.
Grado:

El cliente no dejó un comentario.

TODD R.
Grado:

El cliente no dejó un comentario.

Lisa B.
Grado:

El cliente no dejó un comentario.

Tracy A.
Grado:

Everything was great, thank you!!!

Raechell Chrysti O.
Grado:

El cliente no dejó un comentario.

Emily R.
Grado:

El cliente no dejó un comentario.

Lee Lewis S.
Grado:

El cliente no dejó un comentario.

Martin R.
Grado:

El cliente no dejó un comentario.

Ashley G.
Grado:

El cliente no dejó un comentario.

David H.
Grado:

El cliente no dejó un comentario.

Christian J.
Grado:

Heidi was professional and friendly. Excellent service! I will be back to rent here again.

Norma V.
Grado:

El cliente no dejó un comentario.

Sara C.
Grado:

Heidi is always helpful! She is knowledgeable and can make great recommendations based on my needs! Will always use this location and refer people here as well...

Marva T.
Grado:

Customer service is the best at location!

emily M.
Grado:

El cliente no dejó un comentario.

Andrew R.
Grado:

El cliente no dejó un comentario.

Sara C.
Grado:

Heidi is always amazing!! Location is clean and wonderful!! I will continue to return!!!

Timothy D.
Grado:

Very good to deal with, friendly and professional

Christine H.
Grado:

El cliente no dejó un comentario.

John M.
Grado:

El cliente no dejó un comentario.

Justin V.
Grado:

El cliente no dejó un comentario.

JULIE R.
Grado:

I’m glad I had to change my pick up location to Gillette WY from Cheyenne WY because of the customer service I had received from Heidi! I reserved the trailer originally in Cheyenne 30 days in advance as time grew near my requested & confirmed pick up time changed many times to finally 5 hours after I needed it! The Southside Rental office 8am representative just woke up & was not helpful at all & attempted to connected me with connect me with customer service in AZ!? I choose the customer service center in Casper WY from the app chat rm advisor. Thank goodness I did because Sarah was awesome not only did she find me a trailer because the trailer was in gillette & I needed it for Cheyenne she gave me an addition rental day free of charge! Although this whole mess added an additional 4 hour drive I was able to get my move started on time for whe the crew was ready to load.

Sue J.
Grado:

El cliente no dejó un comentario.

Justin E.
Grado:

Drop off was taken care of quickly. Staff had great initiative and was great to work with.

Dale H.
Grado:

Dropped it off on a weekend wasn’t open

Mike F.
Grado:

The trip from Frenchtown to Gillette went very well. The U Haul truck ride was comfortable and the truck preformed well ! Thank you for the good service!

Dan C.
Grado:

El cliente no dejó un comentario.

Luke K.
Grado:

El cliente no dejó un comentario.

Luke K.
Grado:

El cliente no dejó un comentario.

mark H.
Grado:

Good people

Geoffrey S.
Grado:

El cliente no dejó un comentario.

Perry C.
Grado:

Heidi, took exceprional care of all my needs

Shawna G.
Grado:

El cliente no dejó un comentario.

Emily D.
Grado:

El cliente no dejó un comentario.

Carol T.
Grado:

El cliente no dejó un comentario.

WHITE'S FRONTIE M.
Grado:

El cliente no dejó un comentario.

Jennyfer H.
Grado:

I would recommend the location to anyone who wants to rent or needs to rent a uhaul whether it be a truck or trailer, BUT I will not recommend Uhaul as a company. if something happens a gust of wind, accidentally letting the door clothes or anything that would cause the door to close and it be locked with the keys in side the cab and you call the company because of there free road side assistance that they offer with your rental.... WELL may as well ignore option 4 because lock out will cost YOU what ever it takes to get a locksmith to the location. We called the company as a gust of wind caught the door and shut it as the driver was stepping out to wipe the snow off the windows. keys were in the ignition warming the truck up. got on the chat and the guy we talked to said they would get back to her with the ETA of the locksmith BUT guess what she got a call from Uhaul saying ooh soo sorry even though you are STILL on Uhaul property it is up to you to pay for the locksmith. 65 dollars later on a 1 hour rental.. total cost of over 100 bucks.

NEIL W.
Grado:

El cliente no dejó un comentario.

John F.
Grado:

El cliente no dejó un comentario.

Adam M.
Grado:

Earlier hours

Barbara G.
Grado:

We have used BK Enterprises in the past for equipment rentals and several times for moving supplies - it's always a pleasant experience.

Kelly C.
Grado:

Very helpful and easy.

Carol T.
Grado:

El cliente no dejó un comentario.

Rory Z.
Grado:

The staff was awesome but the truck sat broke down in front of my apartment for 2 days putting me way behind schedule

ronald A.
Grado:

Fabulous customer service!!

James B.
Grado:

Apologies for the delay in submitting this review....We were very pleased with the courteous and quick service we received for from this U-Haul location! The employee was kind and very helpful. We were from out of state and were happy with this location , the rentals and the service.Thanks!

diane B.
Grado:

We rented 3 pieces of equipment throughout the entire rental period. We received excellent customer service -above and beyond! Thank you so much! We helped our son move into town from the country and were very pleased with the equipment and service!

diane B.
Grado:

We received excellent service at this location and will gladly recommend this U-Haul to everyone! THANKS SO MUCH!

Jerry L.
Grado:

El cliente no dejó un comentario.

JOSEPH Z.
Grado:

El cliente no dejó un comentario.

Kristina F.
Grado:

El cliente no dejó un comentario.

Rob H.
Grado:

El cliente no dejó un comentario.

KATHY A. | Overall Experience |
Grado:

Had things stolen. Tried calling them and no return phone call.

pam S.
Grado:

El cliente no dejó un comentario.

christine M.
Grado:

El cliente no dejó un comentario.

Nate C.
Grado:

El cliente no dejó un comentario.

THOMAS M.
Grado:

El cliente no dejó un comentario.

Jeff B.
Grado:

Very organized when I arrived, was accommodating and checkout was quick.

Brian Z. | Reservación |
Grado:

I decided to go with a different bigger storage facility for a better price. I have and will not be using this storage facility at this time.

David B.
Grado:

El cliente no dejó un comentario.

Peter T.
Grado:

Heidi is awesome -- customer service focused and super friendly!

Alecia B.
Grado:

The lady who runs it was very nice. Always been great over the years. Thank you so much

Robert N.
Grado:

El cliente no dejó un comentario.

No reviews have been submitted for this location.

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