I reserved it 4 weeks in advance to pick up in Missoula & 4 days ahead of time I find out I have to drive 40 min South to get it ? Why not transfer it on your time to Missoula ?THOMAS C.
Customer Reviews for Bitterroot Performance Auto
(Distribuidor de U-Haul del vecindario)
Stevensville, MT 59870
Services at this Location:
- Lun. - vie.: 9 a. m. - 6 p. m.
- Sáb. - dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.WILLIAM LEE F.
Jeff took great care of me and I appreciate the professional attitude and efforts to make this a great experience! Thank you very much, Jeff and I appreciate your hard work and great customer service!JAMES L.
Jeff at Bitterroot Performance Auto was so easy to work with. ¡Gracias!Natalie G.
computer system was NOT good. Not under the control of the local locationSCOTT H.
El cliente no dejó un comentario.JOHN S.
GREAT PLACE TO DO BUSINESS,Jeffrey M.
Very very excellent service and locationMICHAEL F.
The location in Stevensville was not a professional-looking place at all. They guy was helpful, but the place was like a junkyard.Robert P.
El cliente no dejó un comentario.LYNETTE MARIE D.
Every size of truck or trailer, friendly service. May look rough around the edges when you first pull in (office is behind single wide trailer house) but it's a hidden gem!Madeline B.
El cliente no dejó un comentario.Missie C.
above and beyond. loaned me a ball and adapter for the trailer to make it fit. was there when i went and took care of me, no problem returning. good folks....Kenneth M C.
El cliente no dejó un comentario.becky S.
Remind customers to check the odometer. I drove to Missoula and back. 40 miles (generously) each way and somehow was charged for well over 100 miles. Don't rent here- they'll take advantage of you.Angela S.
They were GREAT!!!!!Allen H.
El cliente no dejó un comentario.Clare B.
The guys were great, no improvements necessary.ROBERT FRANKLIN G.
It's just a dirt parking lot. No one there.john S.
El cliente no dejó un comentario.Loren S.
Jeff, the owner of Bitterroot Performance Auto, is an excellent representative for Uhaul, I highly recommend him!Stanley M.
No improvement necessary! Jeff couldn't have been more professional, courteous, and helpful!! Very pleasantly surprised with quality of equipment and superlative service! Will use again!! No discrimination because I am a 77.5 year old female!!!!Sunny S.
El cliente no dejó un comentario.Scott E.
El cliente no dejó un comentario.brian H.
Install tie downs in each van with the engineered working load limit clearly marked. Why would I choose to put my valuables in your vans only to have them bang around and get damaged. Those "things" that were on the walls of the van I rented were rubrails .... I will not rent another U-Haul van unless Tie downs with a working load limit have been installed.Leray H.
El cliente no dejó un comentario.josh L.
Great customer service!Armeda M.
Very helpful, able to make reservation in advance, and able to return truck on following day because of holiday difficulty. Customer service was a major concern of this business, ThanksKevin C.
El cliente no dejó un comentario.Paul R.
Very nice guy that handled a bad situation very professionally. He is now 12 MOVING PADS SHORT because of several mistakes by the U haul Pickup company. This needs to be corrected as well as my bill.James H.
El cliente no dejó un comentario.Hank B.
El cliente no dejó un comentario.brian M.
El cliente no dejó un comentario.JENNIFER B.
El cliente no dejó un comentario.Paul H.
El cliente no dejó un comentario.Toni G.
El cliente no dejó un comentario.Mike J.
Everything was greatchris T.
I would make sure to explain to the that they will get good gas mileage if they drive slowerPatrisha F.
Lower costJayme M.
El cliente no dejó un comentario.Mary Ellen Y.
Less gas was in the uhaul than what they require.Terry M.
El cliente no dejó un comentario.richard G.
El cliente no dejó un comentario.Harold P.
Great jobGeorge S.
El cliente no dejó un comentario.Raymond F.
Very nice, really went the extra mile. That's what you get with a real local business.Michael D.
El cliente no dejó un comentario.Richard B.
El cliente no dejó un comentario.Terra H.
El cliente no dejó un comentario.chasity M.
El cliente no dejó un comentario.Rebecca R.
The owner was great to deal with.Lance C.
El cliente no dejó un comentario.STEVEN C.
I ordered this on-line, real easy process but when I got to the store there was a U-Haul tax included. Why did the on-line not have that figured in? Not a state tax because Montana does not have a tax. small difference but you should disclose all costs. Just upsetting when you have an automated system and don't use it properly.Craig A B.
El cliente no dejó un comentario.HAROLD STOREY P.
Open earlierfrancis P.
The drop off location is trying to get out of the business and they couldn't understand why they are still listed as a dealerlarry N.
El cliente no dejó un comentario.Harold D.
These guys are really friendly and helpful. Even lent me some shop equipment to fix my oversight. Highly recommended.Kevin D.
El cliente no dejó un comentario.Doug B.
El cliente no dejó un comentario.James E.
El cliente no dejó un comentario.Dylan Z.
El cliente no dejó un comentario.anna S.
Everything went perfect. The equipment was in great shape, the personal was helpful, and the trailer got my Harley there without a problem.richard R.
No one will take back boxes even though it says on the box and your site .equipt good.Ellen B.
El cliente no dejó un comentario.bob C.
Chris was very helpful and efficient in making sure the trailer was attached properly. He replaced the wiring for the lights to make sure everything worked properly and safely. Thank you Chris!cecilla M.
El cliente no dejó un comentario.jason F.
El cliente no dejó un comentario.Pete S.
El cliente no dejó un comentario.Sybil W.
The customer service we received was excellent from the time I called until the trailer was returned. We'd be happy to recommend Bitterroot Performance Auto! Thank you for the excellent service.Mike E.
Chris was professional and friendly. All around a positive experience for us. Also glad your survey is not any longer.patti E.
El cliente no dejó un comentario.Art S.
Customer service was reasonably fast and efficientLinda C.
Very knowledgeable crew.Bonnie S.
Excellent service.Richard N.
El cliente no dejó un comentario.suesan C.
Absolutely excellent service! My truck was ready when I got there and I was in and on my way in 15 min.nick G.
Original reservation was at store in Hamilton, Mt...no one was there, didn't get info it was closed on Saturday, no info re self pick up. Thank you to Bitterrot Performance for being there & getting us a truck...great service. However online reservation is unclear..would not do online again.Douglas J.
El cliente no dejó un comentario.Christopher B.
El cliente no dejó un comentario.Mark A.
El cliente no dejó un comentario.Jon G.
El cliente no dejó un comentario.Jon G.
The trailer was setting in tall grass. Also had to return to the building for a replacement electrical cable. Improvement can be made by more gravel area for the equipment to sit on and personnel should check all wiring and hook up equipment to ensure it is ready to go.bonnie S.
El cliente no dejó un comentario.Erick R.
El cliente no dejó un comentario.evamarie B.
Enjoyed the service and help from Chris and his team.jeff R.
El cliente no dejó un comentario.Bruce J.
El cliente no dejó un comentario.Valerie P.
El cliente no dejó un comentario.barbara E.
Even though I reserved a uhaul 3 weeks ahead of my move, they called me the day before, after I had everything ready to put in it and cancelled--saying someone else got here before me!!!! You cannot do that to people. I am ill and I had to pay $30 to a friend to drive me 100 miles to get the unhal in Kemmerer and drive home. I spend $20 on gas. When I got in Montana , the uhual rep there said they forgot to adjust the miles by 200 and he was going to charge me extra! You guys suck and I am telling everyone I know how badly you treat your customers and I hope to get on Instagram, FB and Twister and destroy your reputation. I got no compensation for the terror I went through to get this move done according to a plan that was in place for a month or more.Janet S.
El cliente no dejó un comentario.RANDY W.
El cliente no dejó un comentario.Andrew F.
We dropped the truck one day early at the designated site and two days later we received a call asking if we had been able to drop the truck off. The agent had not entered the information into the computer so it did not show they had received the truck. We stopped at the location the next day and the truck was there but still had not been checked in. We talked with one of the associates and he promised to get it handled that day. Two hours later I received a call from this associate and he assured me that the truck had was checked in and there would be no additional charges. I received an email the next day with the return receipt.Carol M.