Awesome, no need for improvement.BRADY DOUGLAS G.
Customer Reviews for Bio Recovery
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Continue with on line check in post COVIDSTEVEN FOSTER P.
Everything was extremely easy. Customer service was great.VERONICA JANICE F.
The van needed cleaning, the floors had a lot of dirt and the passenger seat was covered in crumbs. The online check-in experience was terrible. I had to re-enter information multiple times while I was onsite with the vehicle. Some of the info had already been provided the day before when I reserved the van. Check-in was really frustrating and delayed our plans. Together, the location, the condition of the vehicle, and the online mobile check-in problems means that I will look for alternatives to u-haul next time.Timothy E.
Customer did not leave a comment.FREDERICK WAYNE M.
Shannon is by far the best U-Haul rep i have ever dealt with and the U-Haul center at 123 carman avenue is by far the best U-Haul agent in FrederictonJeff S.
Customer did not leave a comment.DANIEL ADAM A C S.
Excellent service. Little disappointed I didn't get my appliance dolly. None available.STEVEN S R B.
Customer did not leave a comment.Christopher Edwa M.
Customer did not leave a comment.DARLENE LOUISE R.
Customer did not leave a comment.CHRISTOPHER ALLA P.
Great servicepeter F.
Great service at this locationPETER IRWIN KENT F.
Returned the truck after operational hoursANDRII S.
Prompt, friendly and very professional.BOTROS HANA M.
was good. mileage charge is high though on top of unit rentalROBERT WILLIAM B.
Customer did not leave a comment.Joseph A L.
Customer did not leave a comment.EMILY ANNE B.
Customer did not leave a comment.Inna R.
Shannon was amazing! Very understanding and very helpful. I would highly recommend this location to everyone. Huge thank you to ShannonðŸ˜ŠMichelle Lynn D.
Great people very curious and friendlyMARY JEAN H.
Customer did not leave a comment.Brian Joseph G.
The surge brake on trailer was not workingMichael Clark S.
Everything was seamless. Very good experienceThomasJeffrey S.
Shannon was very pleasant, professional and easy to understand.Mike S.
Customer did not leave a comment.ROGER ANDREW P.
Better explanation on mileageLISA SHAND G.
Customer did not leave a comment.Dmitry G.
Shannon always provides excellent service at the Carman Avenue location in Fredericton New Brunswick Canada . From management and staff of Smart Moving and Storage Fredericton NBLOUIS F.
I will never rent from Uhaul again. I feel like I was mislead with information and charged way to much. I was suppose to have the uhaul back for 230pm... and I called to let them know at the Riverside Drive location in Fredericton that I would be bringing it back a couple hours later.... I asked if it would be much of an extra charge and the lady advised me that if I dropped it off after hours...that if I was charged it wouldn't be much but I probably wouldn't be charged for the second day. Why the lady on the phone would advise me this and then charge me for 2 days is crazy. She made me think think I wouldn't be charged and if I brought the truck back a couple hours later that it wouldn't cost me. She did not inform me that the truck was actually rented by someone else for the original time I had to have it back. She did not inform me anything in that matter which I think would have been beneficial because I would have brought it back for the original time. They charged me for the extra fuel and I had brought it back to its original state. To rent that truck cost me over $300 when i thought renting from Uhaul would have saved me money. I feel you guys are misleading and I feel that maybe as an employee with uhaul that they should be more clear on the renting policies to your customers. Thanks for nothing and the over charged price of a uhaul that I should have just rented a truck from Enterprise instead and would have saved a lot money and less of a headache. No I will not refer you and no I will never rent from you againSHELLY DIANE B.
Customer did not leave a comment.Scott P.
Customer did not leave a comment.GORDON COLIN F.
Great, fast and easy. Friendly service!Brad C.
The service is excellent. And it's really nice to see someone like Shannon so friendly, and well organized and on top of things. She is very professional.RONALD G L.
I was very happy with the service. Thank youBRANDON S.
I had my father drop it off because I need to isolate and he couldn't figure out your app to return it so just dropped the keys in the box, I was charged an extra 63$ for I don't know whatCatherine M.
Customer did not leave a comment.JONAS PHILIP F.
The lady at the Fredericton location deserves an award, she was very helpful, throughout my move, bought all my boxes from there. She was always respectful everytime I was there. She helped me mount the tow on my moving day. I don't know how to thank her...EBENEZER O.
Customer did not leave a comment.BRANDON EDWARD D.
Customer did not leave a comment.Jennifer H.
Shannon gave us excellent customer service from beginning to end. She really went above and beyond!alain H.
The service was excellent. The cargo van I rented was very clean, full of gas, and ran very well. I was very pleased with everything. Shannon is a real sweetheart, very helpful and friendly. I highly recommend renting from this location.Anne L.
Customer did not leave a comment.SHELDON BRADFORD C.
Everyone I talked to/ interacted with, was amazing!TIFFANY DAWN V.
Service was good, equipment was clean and in hreat working order and price is right. Perfect for the job at hand. Thank you Conrad MeadMERLE CONRAD M.
Customer did not leave a comment.deborah S.
Customer did not leave a comment.RICHARD ARTHUR Y.
Great customer support. Quick and friendly.DAVID WILFRED R G.
The blankets and mattress cover were not included although I ordered them. No straps were available for the furniture dolly which I found Strang considering that there were so many trucks available. U-Haul did Not help my move go smoothlyDEBORAH H.
Customer did not leave a comment.ANDREW HERBERT H.
Customer did not leave a comment.Christina S.
Customer did not leave a comment.ALLAN BURTON R.
All goodPeter Douglas F.
Customer did not leave a comment.JAMES EDWARD M.
We were supposed to pick up our rental at a different location, was not told very unhappy with having to travel all over the place to find another U-Haul location to pick the truck we had rented another place at this place, totally unprofessional and unacceptable..CHRISTOPHER CRAI L.
Customer did not leave a comment.Evan S.
Customer did not leave a comment.RICHARD ARTHUR Y.
Customer did not leave a comment.AudieLeland P.
Customer did not leave a comment.Mark R.
Customer did not leave a comment.Charles N.
Customer did not leave a comment.Connor James Jod B.
Customer did not leave a comment.Kimberley Joy L.
Customer did not leave a comment.ANUJ S.
I would like to purchase one of your used closed in trailers please Thanks GarretGARRET EUGENE G.
Customer did not leave a comment.David F.
Wiper blades need to be replacedSTEPHEN JOHN R.
Customer did not leave a comment.Neil D.
Customer did not leave a comment.AMGAD NAGEH LEWI Z.
Customer did not leave a comment.JOSHUA KYLE M.
Customer did not leave a comment.Jamie W.
Very good customer serviceAHMAD T.
Customer did not leave a comment.Roderick Lawrenc S.
Customer did not leave a comment.katrena P.
Customer did not leave a comment.Oleksandr L.
Customer did not leave a comment.REJEAN C.
Customer did not leave a comment.SHAWN RAYMOND E.
Customer did not leave a comment.Samson O.
Customer did not leave a comment.DEVON DARCY ALEX H.
Our only thing to mention is that when we called to book the trailer, we ordered 2 bundle of blankets but upon arrival 2 days later were told they had none because they were given to other people the day before. If bundles are ordered, they should be held. Other than that, things were great.Matthew Jordan C.
We were not told that there was a deposit. Once we arrived the price was almost double what I was given on my reservation confirmation. I had the reservation confirmed for 4pm. The uhaul agent at the location said they close early if it's slow and asked if we could come at 3. Kind of unprofessional but it all worked out in the end.ROBERT KEEGAN C.
Customer did not leave a comment.Scott B.
Customer did not leave a comment.Ken S.
Need a cargo van or moving truck? Then rent one from this location! We had a great experience with the entire rental process.Dave H.
Customer service went above and beyond to meet my needs on very short notice.Very impressed with the service from this franchiseShawn M.
Employee was helpful in mentioning beforehand, that we could return the truck after the 14 day quarantine(Covid), at no extra daily charge. Was able to empty the truck myself over a longer period.donald G.
Customer did not leave a comment.Jean Paul M.
Customer did not leave a comment.Wallace M.
Customer did not leave a comment.Stephanie S.
Excellent spot. Night and day difference to the location at Innes Rd in Ottawa. Amazing staff, friendly people.matthew D.
Fill the windshield washer fluid. I could not reach under the hood to do this.Marlyn C.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.Ian N.
Customer did not leave a comment.Angela B.
Customer did not leave a comment.Doug S.
Customer service representative at Carmen Abe location was very knowledgeable, helpful and friendly.Megan Y.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.Peter Fraser D.
The drop off location charged me for a cleaning fee, even though I had cleaned the vehicle before returning (cleaner than when I picked it up). I understand times are different due to covid, however the worker just took the keys from me without going over the vehicle with me. They just told me they would send my final invoice to me via email, which resulted in me not being able to dispute the cleaning charge (it would just be their word against mine). All and all, I feel I was overcharged roughly $90.00 by uhaul (going over the mileage, fuel and cleaning). I calculated (with Google maps) before renting the uhaul, and figured I would have been roughly $40.00 over for the mileage (rounding up), but was charged double that. The drop off location also charged my credit card twice for the day of the drop off, still waiting to be reimbursed for that. It's very unlikely I will order through them again if this is how they do business.Lincoln C.
Customer did not leave a comment.Maksym K.
Very obliging I have been there and I will definitely go backVictor A.
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