Customer Reviews for Bills Tire Center
(Distribuidor de U-Haul del vecindario)

287 comentarios

1000 Patterson St   Ogdensburg, NY 13669

(315) 393-0186

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(315) 393-0186

1000 Patterson St
Ogdensburg, NY 13669

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Nada

Martin D. 
Clasificación:
4.0

El cliente no dejó un comentario.

GARYJOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather M. 
Clasificación:
3.0

Truck ran well, did exactly what we had hoped. It was a smooth process to rent. Happy customer.

KASSANDRA M B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken W. 
Clasificación:
4.0

Location not overly clean and inviting since U-haul is the secondary business, not its primary. It is an auto repair shop first in a urban area and the site functions as such. Difficult to answer the question above with a Yes and No.

DANIELJOSEPH P. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVENARTHUR T. 
Clasificación:
5.0

El cliente no dejó un comentario.

GAIL M S. 
Clasificación:
3.0

El cliente no dejó un comentario.

DANIELEDWARD P. 
Clasificación:
3.0

Reserved to pick up at Watertown, NY about a month in advance just to have a call 48 before scheduled pick up time that they didn't have the truck available at the location. They sent us 1 hour north of Watertown to pick up. Not great when you are already stressed out with moving. Again...why have the reservation online option if this is going to happen?

KALIMALEXIS A. 
Clasificación:
5.0

Staff was kind and patient.

LUIS O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald H. 
Clasificación:
4.0

El cliente no dejó un comentario.

gerald L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald H. 
Clasificación:
3.0

dropped off after hours

Scott M. 
Clasificación:
5.0

Nothing really. Bill and his team are awesome. Tell him Ken Smith said so.

KENNETH S. 
Clasificación:
5.0

Great place to do business. Very accommodating, we had to keep truck and extra day and return after hours. Friendly staff and good communication. Will always do business with Bill's Tire.

Linda S. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMANDAMARILYN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrance T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL EMILE O. 
Clasificación:
4.0

Everything went smoothly

TREVORJAMES K. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM PHILIP H. 
Clasificación:
5.0

Bills tire is the only place I will ever go. They are super friendly and professional.

DEBRAROSE LESTIN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel R. 
Clasificación:
4.0

Bill was friendly and accommodated our needs

COLE H. 
Clasificación:
5.0

Left side trailer lights not working, had to leave trailer at closest uhaul dealer. Waiting for refund.

AARON JAMES C. 
Clasificación:
5.0

Not a thing very happy with the service

JOSEPH J F. 
Clasificación:
4.0

El cliente no dejó un comentario.

JACOB S. 
Clasificación:
5.0

Would highly recommend renting from Bills Tire Center. Efficient and friendly service!

Lorrie I. 
Clasificación:
5.0

El cliente no dejó un comentario.

CELINE C. 
Clasificación:
3.0

You may want to have a look at the ratchets on the front of the trailer. They are really stiff and hard to work.

Carolann J. 
Clasificación:
4.0

Very, very nice. Great experience

STAN Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard V. 
Clasificación:
5.0

This has nothing to do with Bills Tire Center. This is about the Old U-Haul truck that shouldn't be in service. Loose steering wheel, to much play in it. Window seal no good, a lot of noise coming in window, couldn't hear radio because of window noise and radio had a bad crackle sound when playing. Old U-Haul truck shouldn't be on the road, dirty and damaged.

Robert H. 
Clasificación:
5.0

EXCELLANT SERVICE

WILLIAM V. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURA G R. 
Clasificación:
3.0

I ordered in advance a truck from canton one way to watertown, return in watertown. Day before my pickup told they no longer have truck in canton but I have to pick up a truck in ogdensburg instead. I asked if the rest of my reservation remained unchanged theybsaid yes. I pick up my truck in ogdensburg that say it is a one day from ogdensburg, to canton, return to ogdensburg. I told them and showed them it was one way to watertown with drop off in watertown. They said they fixed it. I drop off the truck with more fuel than was required and stayed within my original reservation mileage and I just got charged over $30 dollars for gas and milegae overage, when I shouldn't have been charged for either. This was a horrible experience and when I called uhaul about the issues I was having at the ogdensburg location getting them to honor my original contract I was told by Uhaul figure it out with the bill tire's in ogdensburg bc that is where I am getting the truck. Horrible service. Horrie experience. I DO NOT RECOMMEND!!!!! I also want my tefund for the over $30 I was charged at the drop off location

KRISTA F. 
Clasificación:
2.0

El cliente no dejó un comentario.

Gerald B. 
Clasificación:
4.0

Very helpful when I had to request a change on day notice; they got a larger truck!

Jean N. 
Clasificación:
5.0

I always think that there is room for improvement, but I can't think of anything at this time.

DAVID H. 
Clasificación:
5.0

Customer service was outstanding.

DENISE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENISE T. 
Clasificación:
5.0

It was fine. Transaction went well. No issues. I've rented here before and they are familiar with me so it all went smoothly

ARTHUR LEE JR L. 
Clasificación:
5.0

Everything was fine.

DOUGLAS S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Georgebailey M. 
Clasificación:
5.0

I could not use the app because there was no cell service available for my phone to connect to the internet. The owner of the place was very helpful in assisting me to close this out. You should have some search functions on the app that tells customers what to do if they cannot "share their location".

JAMES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

steve W. 
Clasificación:
5.0

great service

Bill V. 
Clasificación:
2.0

Got charged by both places and went negative 900 in my bank account. Luckily my bank took care of all my overdraft fees. Miscommunications betweeen the 2 businesses caused me alot of stress.

SARA S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Denise N. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doris P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alice B. 
Clasificación:
4.0

Have more of bigger usuals than smaller ones

BRENTON L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny S. 
Clasificación:
5.0

Kind and curdios help with hook up every thing went great will use them again

rick R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve T. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN T. 
Clasificación:
3.0

Clean the vehicle

Clyde T. 
Clasificación:
5.0

El cliente no dejó un comentario.

matthew T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY ANNE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA L. 
Clasificación:
3.0

The tow dolly was not ready for me inspite of my reservation. For the sake of getting on my way, I drove to another uhaul location to get the parts so my rental dolly could now be repaired. The owner complained to me that he wasn't making any money off my business.

Jeffrey S. 
Clasificación:
4.0

Truck was clean and well maintained. Pleasant drive.

DAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricky M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason W. 
Clasificación:
1.0

Dealer accused driver of cracking windshield that was already documented as being crack.

Cody G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY M. 
Clasificación:
5.0

Very helpful & friendly staff, walked me through the process start to finish so there were no surprises. Excellent equipment, simple rental and return process even after hours. Definitely recommended. Great experience.

Gerald G. 
Clasificación:
5.0

Great friendly service. Definitely would use again and recommend to friends and family!

ALLEN R. 
Clasificación:
5.0

Not charge 2 times for a product that needed repairs

Stephen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse V. 
Clasificación:
4.0

I had planned to rent a 10-foot truck from Skip's Auto in Potsdam, NY but the experience was very bad - the truck was not ready and stuck in mud (needed to be towed out), it was very dirty both inside the cab and outside, they incorrectly reported the mileage and gas, and failed to timely issue me a refund. (I had to contact my credit card company for help in getting a refund). After cancelling with Skip's, I was able to get a ride to the U-Haul dealer in Canton, NY. Although he did not have a 10-foot truck, he found one at Bill's tire Center, and gave me a ride over the 20-miles to Ogdensburg, NY where I rented from Bill. I cannot say enough good or kind things about the Canton dealer and Bill. Both were extremely courteous, professional and very helpful. The truck was clean, and I was on my way in no time. They even went above and beyond by giving me a ride to pick up the truck. Thank you so very much!

Joseph C. 
Clasificación:
3.0

I got bed bugs from the uhaul. Then they took 84 dollars out of my account with no notice. Horrible. Then I had to pay out of pocket to get towed.

JOSH L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abigail F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry T. 
Clasificación:
5.0

Bill's tire were friendly and had great customer service.

MIKE C. 
Clasificación:
3.0

The owner came out and looked the trailer over. I told him the shape it was in when I picked it up.

scott B. 
Clasificación:
5.0

El cliente no dejó un comentario.

donna S. 
Clasificación:
5.0

The service was excellent.

Bruce W. 
Clasificación:
4.0

I can't think of anything. They're cooperative and the equipment works well.

ARTHUR L. 
Clasificación:
4.0

many choices in terms of trailers. It was quick and easy. No problems at all.

ARTHUR L. 
Clasificación:
4.0

make certain the wire for the lights has a longer tail this tale was about one in from the trailer which made it necessary to add a jumper

Martin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN M. 
Clasificación:
5.0

This chick used my email so I'm gonna leave a review. (P.S. use your own email lady)

Alicia D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nichole D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICK P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLEN R. 
Clasificación:
3.0

The business owner is not terribly friendly, but he has hired an efficient and friendly reservation desk person, "Kayla"? We had a two part rental and she was very efficient in calling to the next part of our trip to make sure they understood our needs. "Traffic" had somehow messed up the original plan.

karen H. 
Clasificación:
5.0

Your online booking was great till I received a call 2 days later saying the truck I ordered was. It available at this location but would reserve me one 1/2 the size and call if this is a problem. 2 days of calling and waiting to speak to a rep to tell them that the smaller truck wouldn't do because I'd have to make 2 trips pay twice as much for gas and mileage. Never spoke to a rep because my arm got tired of holding the phone for 30 mins at time. I finally got a rep and as I started to explain my situation the line went dead. Now I've waisted 3 hours of my week on the phone with no results an a great deal of frustration because now I have no choice but to use the smaller truck and inform all my friends that have volunteered to help me that it will be twice as long that I will need their help. Over all not at all satisfied with my experience. Bills tire center however we're very professional and apologized for what was not even their mistake.

Grant P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRI H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bob M. 
Clasificación:
5.0

Nothing. I'm satisfied.

DANNY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMANTHA S. 
Clasificación:
5.0

Entirely satisfied.

FRANCIS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONNY M. 
No se han enviado comentarios para esta ubicación.

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