Customer Reviews for Bills Quick Mart
(U-Haul Neighborhood Dealer)

319 reviews

20 Glendale Dr   Rogersville, MO 65742
(2 1/2 miles east of the stop light)

(417) 753-3902

Office Hours

  • Mon-Fri: 6 am–7 pm
  • Sat: 9 am–5 pm
  • Sun: 11 am–5 pm

Services at this Location:

Contact Us

(417) 753-3902

20 Glendale Dr
Rogersville, MO 65742
(2 1/2 miles east of the stop light)

Services at this Location:

Office Hours

  • Mon-Fri: 6 am–7 pm
  • Sat: 9 am–5 pm
  • Sun: 11 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Matt Bell 
Rating:
5.0

Customer did not leave a comment.

Dave Shanks 
Rating:
3.0

No all good

Terry Treat 
Rating:
5.0

Customer did not leave a comment.

Todd Eckert 
Rating:
5.0

Customer did not leave a comment.

Kim Jaffke 
Rating:
4.0

The only reason this is not a 5 star rating is because the back of the 20' truck we rented was left dirty and the truck was in need of a tune up. It struggled to pull a small hill even unloaded, but other than that, our experience was a good one and the UHaul Representative was very nice to work with. I give him 5 Stars on his Customer Service.

THOMAS HOBBINS 
Rating:
4.0

Milage was off, told the lady before I left she said she would note not sure she did.

Paul Trout 
Rating:
2.0

The kid was rude and we did not use service Dolly and where still charged. Reviewed this with agent at check in amd was stilled charged. Acted like we were an inconvenience to his day.

Andrew JONES 
Rating:
5.0

Customer did not leave a comment.

Charles Halbert 
Rating:
5.0

Customer did not leave a comment.

Pawel Jankowski 
Rating:
3.0

Customer did not leave a comment.

Corey LupPlace 
Rating:
5.0

Customer did not leave a comment.

William Spurlock 
Rating:
3.0

Horrible check out process. The young man that checked out was not personable at all, borderline rude. The half tank was not to his approval and suggested I add a dollar or two. Will not be back to this location.

James Ruckdeschell 
Rating:
5.0

Customer did not leave a comment.

Mike Gore 
Rating:
5.0

Very friendly and easy to drop off.

Kendra Peterson 
Rating:
5.0

Best U-Haul dealer on the planet.

LINDA COLLINS 
Rating:
5.0

Customer did not leave a comment.

Amy Smith 
Rating:
3.0

Customer did not leave a comment.

greg ough 
Rating:
5.0

Not the Uhaul from days of old, truck had hi miles (75k), but ran awesome. Thanks.

ROBERT MCGURTY 
Rating:
1.0

Customer did not leave a comment.

Harold Silvers 
Rating:
4.0

Sent here from the Campbell, Springfield MO location; They did not have a utility dolly which I ad reserved. But service was good, fast and friendly

Billie Walker 
Rating:
5.0

Customer did not leave a comment.

Larry Cates 
Rating:
5.0

Customer did not leave a comment.

Lyndell Rogers 
Rating:
4.0

Customer did not leave a comment.

Jera Lincoln 
Rating:
4.0

Customer did not leave a comment.

Michael Davison 
Rating:
5.0

Not as experienced as an actual uhaul facility but just as willing to please.

CHARLES KRAUS 
Rating:
5.0

Customer did not leave a comment.

Mary Deroche 
Rating:
5.0

Customer did not leave a comment.

Fredrick Bushu 
Rating:
5.0

Customer did not leave a comment.

Fredrick Bushu 
Rating:
5.0

Customer did not leave a comment.

dennis lawrence 
Rating:
5.0

Customer did not leave a comment.

Jennifer Harmon 
Rating:
4.0

Customer did not leave a comment.

cable Bushu 
Rating:
5.0

Can't think of a thing.

carl stevens 
Rating:
5.0

This location was excellent! Great customer service! We reported that the brakes on our truck were not functioning properly, so hopefully they will be repaired soon.

Bryce Cain 
Rating:
2.0

The safety chain was broken and they let us go without fixing it they didn’t have a adapter for the taillights told us to go buy one. Did not feel comfortable with the safety so went to the cambell uhaul and Trever Brice was shocked at how we were treated. He told us that the tow dolly would have ruined the car and found a trailer to put it on. He went above and beyond to make sure we would have a safe trip. Uhaul needs more employees like Trever

James Allen 
Rating:
5.0

Customer did not leave a comment.

Daniel Hiebert 
Rating:
5.0

Customer did not leave a comment.

JOSH TODD 
Rating:
5.0

Customer did not leave a comment.

Paul Trout 
Rating:
5.0

Customer did not leave a comment.

JEFFREY SHRABLE 
Rating:
5.0

Customer did not leave a comment.

Debi DeLany 
Rating:
5.0

Customer did not leave a comment.

Charles Mark Green 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY CARROLL 
Rating:
5.0

I have used their location last summer and I thought all the people at Bill's Quick Mart were very, very good and helpful, so Pleased with their efforts!! This month was the same good, helpful experience when I rented U-Haul equipment again from Bill's Quick Mart; that's why they got repeat business from me. I will give them business in the future also. Many Thank Yous for doing honest business with your customers. Joyful, Healthy, Blessings this New Year And Years to come to You, Your Families And Friends. Stay Safe.

laurie Rhodes 
Rating:
5.0

These People are Great !!

Lettie Sandford 
Rating:
5.0

Customer did not leave a comment.

Jeannette Taylor 
Rating:
4.0

Customer did not leave a comment.

Sara Rhodes 
Rating:
5.0

Customer did not leave a comment.

William Brewster 
Rating:
3.0

Rental office is located in a convenience store. Lot was in a good location. Had to detach the trailer myself, which was not easy since it did not have a trailer jack to raise the coupler off of my hitch ball.

Ken Haney 
Rating:
5.0

Customer did not leave a comment.

Larry Webber 
Rating:
5.0

a+ job fast and friendly

James Davis 
Rating:
5.0

Customer did not leave a comment.

CESAR SANCHEZ 
Rating:
4.0

Customer did not leave a comment.

julius martin 
Rating:
5.0

Customer did not leave a comment.

Aaron Salinas 
Rating:
5.0

You need to have better indications of where to drop the keys off and where to park the equipment.

Dominic Kroll 
Rating:
5.0

Customer did not leave a comment.

FRED GERDEMAN 
Rating:
5.0

After NOT getting the trailer that I had requested from a dealership in Springfield, Bill's Quick mart came through for me with a size trailer that did work.

Robert Kendall 
Rating:
5.0

Customer did not leave a comment.

MIKE SKINNER 
Rating:
5.0

Customer did not leave a comment.

Michael Deal 
Rating:
5.0

Customer did not leave a comment.

CHARLES GOULD 
Rating:
5.0

A few years ago I had a run in with Uhaul and I was sent an email with a $75 credit. I was assured that it would not expire. The very nice gentleman at this site punched in the code for the credit 3 times and every time it was shown to be expired. I guess that your word just doesn't mean much these days.

SUSAN HOLSOMBACK 
Rating:
5.0

Customer did not leave a comment.

Heather Edwards 
Rating:
5.0

Customer did not leave a comment.

jose sanchez 
Rating:
5.0

Customer did not leave a comment.

Mackenzie Williams 
Rating:
4.0

Customer did not leave a comment.

Kris Huffaker 
Rating:
4.0

Customer did not leave a comment.

MARK Pekarek 
Rating:
5.0

Customer did not leave a comment.

Chris Sullivan 
Rating:
3.0

I was told a receipt would be emailed to me and I have yet to receive one. It’s been two days. This is the reason this location is average

Debra Lowry 
Rating:
1.0

Customer did not leave a comment.

Joe Cady 
Rating:
5.0

Customer did not leave a comment.

Deborah Keller 
Rating:
5.0

Customer did not leave a comment.

Bill Stuever 
Rating:
5.0

Absolutely awesome customer service from Linda. Easy pick up, when we had an issue with returning, she fixed it quick and easy. Could not have been happier.

Karen Springer 
Rating:
4.0

Customer did not leave a comment.

Nicholas Ansuini 
Rating:
5.0

Customer did not leave a comment.

robert phelps 
Rating:
2.0

Staff member came out yelling at me that I needed to check in my drop off at the gas station. They were not aware of the ability to check in equipment using a mobile phone. Location is dark.

JOSHUA DOSDALL 
Rating:
5.0

Customer did not leave a comment.

GERALD MCBROOM 
Rating:
5.0

Dropping off the person working was a jerk and wouldnot allow us to drop the trailer off. I had to wait until later the next day. He was rude and a dick

RENEE CLOUSE 
Rating:
5.0

It was a Nother rated high experience this is the third time I have rented a U-Haul trailer and I never have an issue they are always terrific people to work with and I’d Recommend them at any time

MERLEENE KNAPTON 
Rating:
5.0

Wonderful service, lady helped me unhook very pleasant experience.

Ken Craft 
Rating:
5.0

Customer did not leave a comment.

ROBERT SWINDLER 
Rating:
4.0

Nocoments

MIGUEL PEREZ 
Rating:
5.0

Customer did not leave a comment.

Austin Dietsch 
Rating:
5.0

Customer did not leave a comment.

MATTHEW PENNEY 
Rating:
5.0

The user of your software was trained!

Patrick Pochron 
Rating:
4.0

Staff was a little confused but overall a pleasant experience.

Rick Maggard 
Rating:
5.0

There’s no need for improvement. Everything was easy and convenient and the personnel was very helpful.

MERLEENE KNAPTON 
Rating:
4.0

Customer did not leave a comment.

Thomas Mulholland 
Rating:
3.0

Customer did not leave a comment.

JARED ANTONY HANSON 
Rating:
5.0

Customer did not leave a comment.

Randall Wilkerson 
Rating:
5.0

Customer did not leave a comment.

Tracy Bohmont 
Rating:
4.0

Customer did not leave a comment.

TODD STAPLES 
Rating:
5.0

The experience was great and it was extremely easy to apply for and get an hall and use thank you so much

MERLEENE KNAPTON 
Rating:
5.0

Customer did not leave a comment.

TODD STAPLES 
Rating:
5.0

Nonthing everything was perfect. Will definatly rent there again

WALTER STRAIN 
Rating:
1.0

Well it was a terrible experience I only rented it for mobiving my furniture in town from apartment to storage I suppose to have it for a day but I only had for four hours and we used are card to pay and it keep saying declining but I had cash in the bank and he was so rude and arrgent he acted like we were just going to leave and not pay we did leave got cash and we were back in 15 minutes I still got treated like a thief and I am not never again go to this one

Amy Lucht 
Rating:
3.0

Please stop using bias ply tires. They are prone to blowouts and no spares are provided with trailer rentals. This put my entire family at risk while traversing the mountains of Tennessee into North Carolina on HWY 40's most steep incline with a 6x12 trailer.

Brent Christiansen 
Rating:
4.0

Customer did not leave a comment.

STEPHANIE MCGARITY 
Rating:
4.0

Well, the person that checked me out wasn’t the friendliest... didn’t ask if I wanted insurance or not...ended up getting overcharged for my final bill...so, not the best first impression... but, it was all corrected on bill and person checking me out was nice and friendly.

Kevin Smith 
Rating:
3.0

Just dropped the trailer no one was around. The name wasn't even on any of the buildings. Only knew that's where it went die to calling them earlier that day to verify.

Hannah Babbitt 
Rating:
5.0

I can’t think of anything that would have made things better. My experience was pleasant and the people were very helpful. Will definitely do business with again in the future and highly recommend to friends. Thanks

SARA SIMMONS 
Rating:
5.0

Not a thing! Excellent

ALBERT LONG 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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