Drop-off at this location was absolutely abysmal. Rude, unhelpful employee was on phone and/or eating the whole time & then told us to park trailer â€œover thereâ€ in a spot that was both too narrow & shallow for the trailer we had. When trying to explain why it was physically impossible for us to put trailer there, employee walked away instructing us to â€œcome back when you find someone to put it right hereâ€ (in tiny spot). After another trip inside the store & waiting for employee to return, the trailer was parked in a different area. There was no help at all unhooking trailer, & while we were doing so, employee continued on phone & seemed disgusted to have to wait for us to finish. In our opinion, this location is very inappropriate as a U-Haul location.TIFFANY H.
Bills Quick Mart
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The equipment and staff at Bill's Quick Mart Are great. They always offer clean equipment and accommodating service. It's been a great experience every time.Randall W.
El cliente no dejó un comentario.Nathan H.
El cliente no dejó un comentario.GLENN W.
The night time running lights on trailer did not work at all. It was kind of a scary situation using the trailer at night with no lights in the back on when going down the road. The blinkers and brake lights came on fine but no running lights.DALE M.
El cliente no dejó un comentario.RONALD B.
It was all handled greatly.DALE M.
Great people working there that helped me out tremendously. I appreciated the professionalism as I am disabled and they did all the hook-up and disengage for me.DALE M.
El cliente no dejó un comentario.Timothy L.
Use man to lift heavy trailers and hook connectors , chains instead of womenDenis S.
the first trucks battery was dead but they had us in a different one and we only lost about 30 minutes had no effect on our move. be nice if they had checked the truck before we arrived..Bobby S.
El cliente no dejó un comentario.Sylvia M.
The location was very convenient and open 24 hrs which made the process great. My only complaint was when I returned the rental the guy didn't seem to know what he was doing. I asked for a receipt and he asked me how he should print it. He said the only option was to email it. So I gave him my email and waited for my email receipt but it never came. He had no explanation and had no way to verify if he entered the information in correctly. It was very frustrating. I waited for it for a while and then finally gave up. He was no help. The next day I got it but wished the return process was better.Emanuel N.
I would not pull into Bill's Quick Mart for any reason. Dropped off the vehicle tow trailer and was treated most unkindly. Could not believe the rudeness encountered. Second day dropped of the U Haul truck-- gas filled at their station, swept completely clean, all in good order, but they still hit me with a $10.50 charge on my credit card. Absolutely no reason for that or explanation or receipt provided.steven L.
Great service great peopleAhssan B.
El cliente no dejó un comentario.BENJAMIN H.
El cliente no dejó un comentario.Catherine T.
El cliente no dejó un comentario.RICHARD G.
El cliente no dejó un comentario.Cortnie T.
El cliente no dejó un comentario.OffiE W.
El cliente no dejó un comentario.Tami N.
El cliente no dejó un comentario.Randy W.
I placed a reservation with the Campbell location in Springfield MO on 4/1. I showed up this morning at 8 am. It had been canceled. I drove 3 hours to move my daughter back from school. Canceled. No trailers available at that location or in Springfield. They found one in Rogersville that I rented. Rogersville people were awesome. I'm still pissed about the original reservation being cancelled. So I'm not real happy with UHaul. Happy with RogersvilleBryan B.
El cliente no dejó un comentario.Harmoney R.
El cliente no dejó un comentario.Mikki R.
El cliente no dejó un comentario.Audry F.
El cliente no dejó un comentario.Letitia R.
The system didn't work right it was very old They put the wrong drop off locationSteven W.
El cliente no dejó un comentario.Kenneth H.
El cliente no dejó un comentario.Thomas S.
Unknowledgeable attendant gave me false information about return times. Told me to return it anytime on last day. UHaul charged me for an extra day because I returned it at 7:30 instead of 6:00, after 5 days and $1200. Very poor customer serviceSamuel B.
Someone else dropped off for me so I can't say.Whittney T.
El cliente no dejó un comentario.Michael H.
El cliente no dejó un comentario.Patricia W.
Very friendly professional service. My complaint would be how hard it is to get a 26' truck in and out of there. Especially when other customers are parking where you have to enter at. It took a lot of moving forward and backing up and still running over the curb. The tenant mentioned that the back of the truck was "just ok". We should not have to spend our precious time sweeping another's mess and then be expected to sweep up after ourself perfectly.Toni B.
El cliente no dejó un comentario.Elsie B.
El cliente no dejó un comentario.mark N.
El cliente no dejó un comentario.Doug F.
El cliente no dejó un comentario.Brian A.
El cliente no dejó un comentario.RITA D.
El cliente no dejó un comentario.William Y.
El cliente no dejó un comentario.Donna C.
El cliente no dejó un comentario.Jeffrey S.
El cliente no dejó un comentario.BoB H.
El cliente no dejó un comentario.Cara W.
Was fast and no hassle.Chasity C.
El cliente no dejó un comentario.Susan S.
I had to get someone to follow closely behind me due to the brake lights and turn signals not working on the truck I rented.Evi W.
El cliente no dejó un comentario.Michael S.
Very friendly and helpful. Told the lady I would stop every now and then just to say hello.Louis T.
El cliente no dejó un comentario.Jason F.
El cliente no dejó un comentario.Victoria F.
Also friendly and willing to helpDaniel R.
El cliente no dejó un comentario.james F.
El cliente no dejó un comentario.Steve H.
Confusing to find where to drop off key.Ryan O.
El cliente no dejó un comentario.tony B.
Staff that know what they are doing.Timothy B.
El cliente no dejó un comentario.Gayle O.
El cliente no dejó un comentario.ROBERT C.
Fast and friendly service!william N.
The lady attending to me was very friendly and accommodating. She loaded up the dolley in my car. Big thank you to her!!!!!Terry C.
El cliente no dejó un comentario.Sabrina T.
El cliente no dejó un comentario.Sheila K.
The blankets made all the difference in the move. ¡Gracias!
El cliente no dejó un comentario.Craig G.
El cliente no dejó un comentario.Craig G.
El cliente no dejó un comentario.Brenda C.
I did not make the reservation with this location. I called the actual uhaul number to make my reservation and the operator told me they would take a truck to mountain grove. She told me to call scheduling. I called them and they told me they do not so that. The closest place was 40 miles away so I had to drive an extra 80 miles out of my way to get a uhaul. It was not the locations fault but the operator who lied to me.Stacy W.
El cliente no dejó un comentario.Katherine H.
El cliente no dejó un comentario.Michael G.
Nothing. They are very nice and friendly.Chris C.
El cliente no dejó un comentario.anthony B.
Service was great. they had the trailer there are ready before I got there to pick it up.Kyle B.
El cliente no dejó un comentario.misty U.
El cliente no dejó un comentario.Bruce K.
El cliente no dejó un comentario.Ginny L.
El cliente no dejó un comentario.Dennis B.
Everyone was very nice and professionalDonna C.
El cliente no dejó un comentario.DiAnna H.
El cliente no dejó un comentario.Stanley B.
Do not like getting money back when I brought the uhaul truck back a day early then I payer for lost 40.00JEFFREY P.
El cliente no dejó un comentario.roger J.
El cliente no dejó un comentario.LOUIS T.
El cliente no dejó un comentario.Shawn Marie S.
El cliente no dejó un comentario.Jack H.
They didn't recognize and wasn't going to abide by corporate pricing until I called and got corpirate involved. All turned out well in the end.RONNIE S.
El cliente no dejó un comentario.Jennifer J.
El cliente no dejó un comentario.TOM L.
El cliente no dejó un comentario.Linda C.
Nothing everyone was really helpful. I will rent from this location again.GARY C.
El cliente no dejó un comentario.PAMELA D.
El cliente no dejó un comentario.Tamara J.
El cliente no dejó un comentario.TOM L.
El cliente no dejó un comentario.Lisa J.
El cliente no dejó un comentario.Robert W.
El cliente no dejó un comentario.JOY O.
El cliente no dejó un comentario.Jim C.
El cliente no dejó un comentario.Connie K.