Customer Reviews for Big Water Self Storage
(U-Haul Neighborhood Dealer)

46 reviews

35 E Brandywine   Big Water, UT 84741

(435) 675-5820

Office Hours

  • Mon: Closed
  • Tue-Sat: 9 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(435) 675-5820

35 E Brandywine
Big Water, UT 84741

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Sat: 9 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Saundra Meeder 
Rating:
5.0

The service person was very knowledgeable and very helpful in getting us setup with what we needed. He took the time to go over options and help find us the best solution for our specific situation.

MICHAEL MCNAIR 
Rating:
5.0

Customer did not leave a comment.

PATTY SMITH 
Rating:
5.0

Customer did not leave a comment.

Aaron Merullo 
Rating:
5.0

Dave is great. Very friendly and professional.

Michael Snavely 
Rating:
5.0

Customer did not leave a comment.

David Ibbotson 
Rating:
1.0

Office was filled with ash trays and cigarettes. The smell was so bad I had to change clothes after leaving due to how bad I smelled after being in there and it causing us to experience headaches.

Michael Peters 
Rating:
5.0

Customer did not leave a comment.

Risher Willard 
Rating:
5.0

Burt at the Page Arizona location was extremely professional and courteous. Burt went the extra mile to accommodate our request for a 10’ truck. We had a good experience at the location in Big Water as well. Check in at Buellton CA couldn’t have been easier!

Lisa Kremtasky 
Rating:
5.0

No complaints at all. The gentle man was kind enough to show me how to operate the u-haul, although it was my first time but I had no trouble at all. Thank you! :)

Albertina Watchman 
Rating:
5.0

Customer did not leave a comment.

seth cutchen 
Rating:
5.0

Customer did not leave a comment.

Terry FARRELL 
Rating:
5.0

Great service- highly recommended!

GLen Enzfelder 
Rating:
5.0

David is extremely helpful and efficient with a great attitude to get you going and on your way. We've relied on this excellent customer service for a few good years now and glad for it 100%

eric Ingvardsen 
Rating:
5.0

Definitely a set back that I wasn't able to pick up the uhaul in my city and had to drive an hour to big water, but the man there was very nice and everything worked out fine getting it back to my house.

Kaci Sidorakis 
Rating:
5.0

Great experience overall. He was able to accommodate us and place was clean. East peasy check out, I would definitely recommend to anyone to use this facility.

erica pullin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

james loyd  |  Overall Experience 
Rating:
5.0

Not much to choose from (rental wise) but I got what I needed and with a smile! Thank you, I know that I'll be back!

deb withers 
Rating:
5.0

Staff was extremely helpful every step of the way. Dave was always willing to help with storage needs or u-haul rental needs. He even helped me connect the trailer and helped me back it up safely. Plus he taught me how to back up the trailer myself. Dave is a treasure to work with. Definitely five star service at Big Water Self Storage. Thank you so much for all of the valuable assistance you've provided over the past year.

Deborah Bingler  |  Overall Experience 
Rating:
1.0

Don’t go to this location unless you want to be smacked in the face with the smell of cigarettes and creeped out by an older man who works in the office.

Jennifer DeMoss 
Rating:
5.0

Customer did not leave a comment.

Kurt Zinnecker 
Rating:
5.0

Nothing! Everything was perfect.

Deanna Thompson 
Rating:
5.0

This location had an excellent assortment of towables.

Thomas Gendron 
Rating:
5.0

Dave is great! Been renting trailers and trucks from him for years.

ashley RANKIN 
Rating:
5.0

Customer did not leave a comment.

Jennifer Mann 
Rating:
5.0

Customer did not leave a comment.

PAUL EDWARD HANEY 
Rating:
5.0

The service was very good in Big Water but when almost to our destination the ring of the exhaust pipe blew and filled the cabin with carbon monoxide! Very scary! Windows down we only had a short way to go but was sick most of the day!! When reported since the the return was around the corner we were still asked to fill the gas tank and return it.

sandra reddick 
Rating:
5.0

Service here was excellent - Fast, good information, flexible on time when I needed a change. Better than other U-hauls I have used. This is a 5 star review. The only think I can say is that there is a strong cigarette smell in the office.

Philip Simoes 
Rating:
5.0

Customer did not leave a comment.

FRITZ LIBBY 
Rating:
5.0

Customer did not leave a comment.

ROXANN yazzie 
Rating:
3.0

This location was pleasant both when I rented a trailer and when I returned a truck. The guy was extremely helpful and friendly. He even helped me price compare truck and rental options.

antonia vega 
Rating:
5.0

Every part of inquiries, info received was perfect! Our agent was pleasant to work with. Will definitely return.

Lori Mannie 
Rating:
4.0

Customer did not leave a comment.

Mark Mccrabb 
Rating:
4.0

Customer did not leave a comment.

john navy 
Rating:
5.0

The gentleman working there was very helpful. Thank you

Elaine Greyeyes 
Rating:
1.0

Cancel his dealership.

LYNDA MURPHY 
Rating:
5.0

They were very friendly and professional even with the limitations of social distancing.

John Pflaumer 
Rating:
4.0

Dave is GREAT !

michael snavely 
Rating:
5.0

Customer did not leave a comment.

Jackie Tsosie 
Rating:
5.0

Truck was clean but I don't know how to judge the maintenance.

Judy M Edwards 
Rating:
5.0

Customer did not leave a comment.

James Butler 
Rating:
4.0

Customer did not leave a comment.

Roger Williams 
Rating:
5.0

Very helpful local agent! Thank you, Gill

Gill Efrati  |  Overall Experience 
Rating:
5.0

Very satisfied

SCOTT MAZUR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah Hansen 
Rating:
5.0

This is a nice facility in Big Water Utah. Customer service is excellent I would defiantly recommend this location to everyone.

karen nordquist 
No reviews have been submitted for this location.

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