Customer Reviews for Big T's Auto Detailing
(Distribuidor de U-Haul del vecindario)

135 comentarios

1212 Maple St   Wenatchee, WA 98801

(509) 293-4013

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 4:30 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(509) 293-4013

1212 Maple St
Wenatchee, WA 98801

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 4:30 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Tad runs a tight ship here. He' is AWESOME as the guy in charge!

RICHARD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sonia R. 
Clasificación:
5.0

Everyone was great & super helpful

SHARRI L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAN B. 
Clasificación:
5.0

Best experience dealing with customer service in a long time

DEBRA C. 
Clasificación:
5.0

Nothing to improve on, these guys were great!

Douglas S. 
Clasificación:
4.0

El cliente no dejó un comentario.

RACQUEL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD B. 
Clasificación:
3.0

overnight drop off.

TINA LEE V. 
Clasificación:
5.0

El cliente no dejó un comentario.

John R. 
Clasificación:
1.0

I asked specifically on how to return the trailer after hours, nothing was said about filling out paperwork or checking in. The young man said all I had to do was park the trailer in a specific spot which I did. I was charged $20 for not filling out paperwork &/or following procedures which were never explained to me. Yes it may have been explained in the lengthy contract emailed to me, my bad for not reading everything. I assumed the young man checking me in went over it but I was wrong.

STEVEN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN K. 
Clasificación:
5.0

Great easy transaction. Easy access for return

David W. 
Clasificación:
5.0

Great service

WILLIAM JAMES B. 
Clasificación:
5.0

Very friendly and very accommodating

Cynthia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gordon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug K. 
Clasificación:
5.0

Hard to find the drop off box.

CLAUDIO A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maxwell H. 
Clasificación:
5.0

Great experience with Big T's from start to finish! I have never rented a Uhaul before, so had lots of questions, and they were patient and thoroughly described the process, from picking it up to dropping it off. Everyone I talked to in the office was pleasant and helpful, thank you for making this rental process easy for us!

lin N. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES LEWIS V. 
Clasificación:
5.0

We will probably have to rent one more time and we will definitely try to rent through them

DONALD O. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS M. 
Clasificación:
5.0

Not a thing! They were professional and so helpful!

Karlyn D. 
Clasificación:
5.0

All great!

JERRY S. 
Clasificación:
5.0

If you don't provide a box to click saying "I understand that this trailer not be may not be available at this location," then you should make sure you darn well have a trailer at the pickup location! Even with my calling to confirm several times prior to pick up, in the end my trailer was not available. I am very disappointed. On a positive note, We discovered just how important those brakes are on a 6x12 trailer. Three deer were standing in my lane while I was going about 55 mph. I did not swerve, but slammed on the brakes and my sequoia and The 6x12 trailer screeched to a halt. We stopped 3 ft from the deer and all was well. Good job on the safety aspect, U-Haul!

Kristin U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer K. 
Clasificación:
5.0

Quick and easy.

Daniel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA JEAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEAN U. 
Clasificación:
4.0

The code to scan when we returned the truck did not work so we were charged $20 by u-haul. When I called the place we rented from they told me to take it up with U haul. I have been that route before when I was overcharged from a u haul place previously and U haul never responded to my correspondence.

Louis S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY B. 
Clasificación:
5.0

Outstanding service and VERY friendly staff!

IAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL C. 
Clasificación:
3.0

Should have pigtails for trailer rentals, had to go to WalMart to find one that fit.

PATRICIA S. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHEILA M. 
Clasificación:
5.0

Staff interaction was friendly and efficient!

Robin F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay L. 
Clasificación:
5.0

The reservation experience really lacked. The original reservation was made for pickup in Moscow, ID but was called less than 24 hours before the pickup time and informed that the equipment wasn't available. The alternate locations offered were hundreds of miles and several hours out of the way. Other than that everything was good.

JOHN S. 
Clasificación:
3.0

They close early and were unable to answer any questions or to help.

KEITH G. 
Clasificación:
4.0

Very frustrating that my trailer was reserved and paid for long before I was notified that my pick up location had changed. The change in location cost me more than three hours of my life. I only rented the trailer for the convenience of Ellensburg pick up. Other than that all was professional.

Steve D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberto P. 
Clasificación:
3.0

How about accurate information, that would definitely be helpful.

Susan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa E. 
Clasificación:
3.0

The truck was dirty but the place was crazy busy. Nice young folks working there.They were doing the best they could under the busy circumstances.

John L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph R. 
Clasificación:
5.0

Very helpful and easy to do busy with.

Karen W. 
Clasificación:
3.0

Dropping off on a Sunday using the app didn't work. I had Location services turned on, but it still failed to locate me so I couldn't proceed with using the app. Just parked the vehicle and left the key in the drop box.

JEFFREY A. 
Clasificación:
4.0

Great staff

Beth B M. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRENT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara T. 
Clasificación:
3.0

El cliente no dejó un comentario.

ELIZABETH A. 
Clasificación:
3.0

The business owner required me to disconnect the trailer and park it myself. I didn't. The Everett pick up site told me I would get a refund for the lock and electrical insert for the trailer.. not true. It was not a pleasant experience. I won't go there again.

LYNN E. 
Clasificación:
1.0

Owner of the business was really degrading to me, and to the lovely, helpful woman that he was working with that day. It takes a lot to offend me, but this situation made me feel very uncomfortable, and I will not be doing business at this location again.

Sean N. 
Clasificación:
3.0

I was double charged for a trailer rental. Called the location and talked to Jordan. He told me they couldn't help me and that I had to call U-Haul customer service. Called customer service and ended up on endless hold and never got through to anyone. I'm going to dispute the charge with my credit card company.

BRIAN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

KRISTINN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD U. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEANZA R. 
Clasificación:
5.0

The best place to rent from by far.

Michelle H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris B. 
Clasificación:
5.0

There was a little confusing as to where to where we were dropping the truck off, but it was resolved and everyone was very helpful.

JAMES A. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEREMY T. 
Clasificación:
4.0

Have a clear check-in procedure I waited for two customers to be served just to be told leave the keys on the counter and you're good for to go

WILLIAM HARLEY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ILDEFONSO P R. 
Clasificación:
1.0

Horrible customer service It was dirty and U-Haul was completely unavailable for me to pick up my truck on moving day Then my movers couldn't come and it was a horrific mess

MARY C. 
Clasificación:
4.0

It was good.

ARNOLDO S. 
Clasificación:
3.0

I was not a customer of yours on April 12., 2021. I have been in Ukiah, California from April, 4 until present. Thanks Jeff Miland j.d.miland@gmail.com

DAVID W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN H. 
Clasificación:
2.0

The co buisiness owner was rude, not obce but twice. The son was late to work. Nice young man tho.

JOHN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RHONDA D. 
Clasificación:
5.0

Nothing awesome team

James G. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAZEL V. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDAL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDSAY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

RENEE LEIGH S. 
Clasificación:
3.0

When attaching a trailer, the tongue and ball must be secured. I almost drove off with a disconnected trailer.

RICHARD LEE D. 
Clasificación:
3.0

The mobile experience returning the trailer was aweful. I was sitting there for 20 minutes trying to get the check-in link to work.

BRIAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBRA B. 
Clasificación:
1.0

The keys to the truck were never explained in the instructions I received from uhual. I was supposed to pick up my truck at 8am. After three phone calls to Uhaul I still couldn't locate my keys. I had to track the owner of the business down on Facebook to find my keys to the truck.

Stephanie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY L. 
Clasificación:
2.0

I tried calling the day before and the day of the rental return, left messages with no response.

MICHAEL JAMES D. 
Clasificación:
4.0

The staff was fast in getting me hooked up and on my way. I would recommend this location to friends and hope to use it again in the future.

GREGORY JAMES R. 
Clasificación:
5.0

The owner at Big T's auto detailing was super helpful and friendly. It's because of him I'm leaving a review

Colin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

norman A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus R. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CONSTANCE B. 
Clasificación:
5.0

Local move in 15' truck went quite smoothly. Owner was there each time I came, was courteous and efficient. Truck was clean and properly designed for the task. Lot was large and fenced. Good selection of equipment. No complaints and would happily recommend this local dealer.

BYRON WAYNE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL V. 
Clasificación:
5.0

It was great to see an assortment of available vehicles on the lot, the rental process was quick and efficient and I appreciated the man's help and willingness to wear a mask. Would definitely rent from this location again.

LYNDSAY RENE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL E. 
Clasificación:
5.0

El cliente no dejó un comentario.

alan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

larisa T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS R. 
Clasificación:
4.0

Easy to get truck and return it. Clean.

ELLEN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas W. 
No se han enviado comentarios para esta ubicación.

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