Nothing. Just keep up the good work. Your location is not close to where I live, Still, I will drive the distance to your place for all my rental needs.LONNIE S.
Customer Reviews for Big Red Rentals Inc
(Distribuidor de U-Haul del vecindario)
Houston, TX 77032
(E Of Hardy Toll)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.RAUL C.
El cliente no dejó un comentario.KIOCHE M.
Very nice and helpful staff at Big Red Rentals, Inc! Thank you!Jaime R.
The tires were not inflated to usable pressure. 1 only had 10 lbs. Only one was OK. I inflated them to 65 lbs. Dangerous to use the way it was when I picked it up. No furniture pads.Wayne W.
El cliente no dejó un comentario.PARNELL R.
Personal amableJULIEN S.
El cliente no dejó un comentario.MARK G.
They were very great and helpful. Would definitely rent a UHaul from here again!Rebekah F.
El cliente no dejó un comentario.Leroy P.
The process was rushed and the staff did not have the information I had already provided to u-haul. Additionally, they did not have the pads that were requested.ERICA A.
Clean up this locationJeffery P.
Everything was well organized great serviceSHERIKA W.
The rental return process needs to be much smoother. Needs better stock of equipment ball and hitch etc etc.JUSTIN ANDREW B.
El cliente no dejó un comentario.NATALIE S.
Unit was not ready on time , suppose to pick up at 11am, not ready till 1pmDaniel M.
El cliente no dejó un comentario.Jarvis T.
El cliente no dejó un comentario.Michael R.
Good customer service, no bad attitude.Warren E.
El cliente no dejó un comentario.Isaias M.
Not in an ideal part of Houston and not very convenient vs where I thought my pick up location would be.Gordon H.
More auctionMarwa A.
The information about fees should be expressed and explained before charging the customer's card. I was unaware of the $100 deposit until my card was already charged.cathy M.
El cliente no dejó un comentario.Oscar R.
El cliente no dejó un comentario.Christian A.
El cliente no dejó un comentario.Laura H.
He charged me 6.65 cent for gas when the truck was already on full. Charged me extra 5 miles. I was over charged about $15. Never will get Uhaul from there again. Representative was very dry.Jamal S.
Just keep up the good work.Eluterio S.
El cliente no dejó un comentario.Victoria P.
He was helpful and very kind and I would recommend this place to anyone and everyonePatrick P.
El cliente no dejó un comentario.Edna J.
El cliente no dejó un comentario.Travis G.
JR was friendly, knowledgeable & helpful. We were quite satisfied with our experience...KEITH C.
El cliente no dejó un comentario.Camilo H.
El cliente no dejó un comentario.Camilo H.
El cliente no dejó un comentario.ashlea H.
El cliente no dejó un comentario.Antonyio R.
Hire more people like this.Victor P.
The store had no A/C and it's HOT! And it's very dirtyRolando M.
Light out left sideguillermo M.
El cliente no dejó un comentario.Maria S.
Make sure the proper equipment rented is availableMONICA D.
The truck share after hours thing is a pain in the butt. It either needs to be eliminated or severely over hauled. The process took way too long and at every step of the check out, I had to take a picture of my driver's license. Which maybe wasn't the greatest q uality the first time but seriously the ninth time, ridiculous.victoria S.
El cliente no dejó un comentario.Larry M.
El cliente no dejó un comentario.BARBARA W.
VERBALY GO OVER THE REQUIREMENTS ,TIMING,ETC. WITH THE CUSTOMER SO THERE IS NO MISTAKEN THOUGHTS IN THE PROCESS !!!Dennis C.
Interior windshield was not clean. Washer fluid reservoir was emptyJason S.
El cliente no dejó un comentario.George A.
My original pick-up location did not have the truck as scheduled, due to the previous customer not returning it. Big Red was close to the original location, but I had to Uber over to it at my cost.MICHAEL F.
Have variety of tow hitch and plug adapter connections available.Javier H.
The person was very helpful and helped me save money on my move by answering all my questions and giving me advise when I asked for it. This was one of the most positive experience I've ever had with a Uhaul dealer.edwin W.
Location personal real rude. Greeted him he looked me in the face and didn't respond.CORNELIUS D.
El cliente no dejó un comentario.Vincent B.
El cliente no dejó un comentario.Chiquita C.
El cliente no dejó un comentario.jose F.
El cliente no dejó un comentario.elvin B.
The truck was overall nice, but at Highway speeds the front end shook and the driver door rattled badly. If not for that the truck was a really nice piece of equipment! Easy to load and handle on the road!Timothy J.
El cliente no dejó un comentario.LEE K.
Really nothing!everthing was perfect.I highly recommend Big Reds Rentals.yolanda S.
El cliente no dejó un comentario.Kenny W.
El cliente no dejó un comentario.DOROTHY S.
The mobile web application for drop off was horrible. I was unable to complete my afterhours dropoff using my phone or my wife's phone - and as result got charged for two additional days.Otoniel M.
I had a great customer experience at Big Red's. The staff was very helpful and knowledgable.ADRIAN J.
location ok for a drop-off. I drove in, they unhooked the trailer I got my receipt and I drove off. but I would not return to rent equipment at this locationMARCIO K.
Credit card that was presented and swiped was not charged, yet a credit card that was on file was charged, in error. Poor service.burghardt S.
El cliente no dejó un comentario.Emmitt K.
Location to far away from my home.Raymond R.
El cliente no dejó un comentario.marc L.
El cliente no dejó un comentario.PAUL M.
I received excellent customer service and Wil use the location again thanks for your help.Rebecca T.
Outstanding service. Staff was personable and helpful.Kirk J.
El cliente no dejó un comentario.Tamatha D.
El cliente no dejó un comentario.Lora V.
El cliente no dejó un comentario.JASON C.
NOT a thingthiron G.
El cliente no dejó un comentario.edward A.
The door did not open or close rightdavid L.
El cliente no dejó un comentario.Jonnecia F.
I had originally reserved a truck about 20 miles closer than this location, so my overall rating of my experience is very low. I feel like the location I where made the original reservation knew the truck was not working the day before yet I didn't get a call until I was about 5 mins from the location to pick it up. Apparently it had two dead cells in the battery. That should not take any time to get fixed in my opinion but it did. Will consider a different company next time.Mark J.
El cliente no dejó un comentario.Cecil S.
Location looks like a small junk yard. I also had an appliance dolly reserved and when I arrived to pick up the truck they didn't have the appliance dolly. A courtesy call would have been nice to let me know they do not have an appliance dolly. I had to make new arrangements to try to locate an appliance dolly on the day of my move. Real real inconvenient and this cost me time and money.Jay S.
El cliente no dejó un comentario.Henry J.
It was not a BAD experience ... but a smile here and there couldn't hurt anything! ;-)Sherrie R.
I'm never using uhaul againJarrod M.
El cliente no dejó un comentario.REYNALDO G.
Thanks for helping me out in a bind. I owe you a pizza. You and your team are the bwstNATHAN V.
Uhaul smelled of smokeJERUANNA B.
El cliente no dejó un comentario.Courtney D.
El cliente no dejó un comentario.ART G.
El cliente no dejó un comentario.Derek M.
Everything is goodCANDELARIO R.
El cliente no dejó un comentario.ERICA R.
Just a great experience. Worker that helped me did a great job and a pleasure to deal with.Mike M.
El cliente no dejó un comentario.ANDY D.
There was no AC in the truck. Makes moving in the summer in Houston incredibly difficult. We had to drive way out of the way to get a truck which added about 50 more miles to the ticket. The man that helped us was very nice. But the overall experience was really terrible. I wouldn't rent from uhaul again.KAITY R.
El cliente no dejó un comentario.JASON K C.
Honor the reservation. I had to drive into two another locations to find the trailer I was reserved 3 days in advance, and confirmed the day after. It took me 3 hours to find it.Raul S.
El cliente no dejó un comentario.VIRGIL E Z.
El cliente no dejó un comentario.JASON K C.
The gentleman was nice and friendly and although they were closing when we pulled up they still assisted us.LETITIA N W.