Customer Reviews for Big Ram Trailer Sales
(U-Haul Neighborhood Dealer)

75 reviews

1061 E Main St   Dresden, TN 38225

(731) 364-6032

Office Hours

  • Mon-Fri: 7 am–4:30 pm
  • Sat: 8 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: 8:00 am - 2:00 pm

Services at this Location:

Contact Us

(731) 364-6032

1061 E Main St
Dresden, TN 38225

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–4:30 pm
  • Sat: 8 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 3/29/2024: 8:00 am - 2:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

michelle chapell 
Rating:
5.0

Highly recommend

jeff vicers 
Rating:
5.0

Customer did not leave a comment.

tony jones 
Rating:
5.0

Nothing it was a very good experience and well attained and needs no improvement,,thanks

Charles Scheland 
Rating:
5.0

Dry friendly and helpful

Neil Cunningham 
Rating:
5.0

Customer did not leave a comment.

michelle chapell 
Rating:
5.0

Customer did not leave a comment.

John McAlister 
Rating:
5.0

Ty very much the owner so sweet

Helen McKay 
Rating:
5.0

The Staff was very friendly and helpful.

robert carrico  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Farris 
Rating:
5.0

Terri is a wonderful person

stephen medawar 
Rating:
5.0

Customer did not leave a comment.

Timothy Fuqua 
Rating:
5.0

Mrs. Lamb was a real champ. She answered my phone call at 645 in the morning, walked over and helped us out when we couldn’t get the mobile check in to work. She’s the best and helped make our move go smoothly

John Wilson 
Rating:
5.0

The Associate was kind, courteous and thorough in helping me with my needs. This facility would be my recommendation for anyone needing any UHAUL rental services. 10/10

Danny Earls 
Rating:
4.0

Customer did not leave a comment.

Ricky Caldwell 
Rating:
4.0

Customer did not leave a comment.

Ray King 
Rating:
5.0

Being from a very rural area, U-Haul locations are far apart and thin. This particular location was definitely of note for being gracious, helpful, cheerful, and efficient. And when we ran into trouble, they were eager to jump in and solve all our issues immediately by hand. Highly recommended! 5/5 would definitely do business with them again!

tom stear 
Rating:
3.0

Customer did not leave a comment.

Garry McNabb 
Rating:
5.0

Customer did not leave a comment.

Patricia Morehead 
Rating:
5.0

Customer did not leave a comment.

Sheila Kersey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHEAL ROBERTS 
Rating:
5.0

She was a very friendly woman.

Jennifer Clark 
Rating:
5.0

Customer did not leave a comment.

Tony Winstead 
Rating:
5.0

Neither The online pickup or drop off worked

Stephen Henson 
Rating:
5.0

Nothing

Lacey TAYLOR 
Rating:
5.0

Customer did not leave a comment.

Kevin Anderson 
Rating:
5.0

Customer did not leave a comment.

darren windgate 
Rating:
5.0

Everything was great

Sheila Kersey 
Rating:
5.0

Lady very helpfully

James Powell 
Rating:
5.0

Customer service and the local agent were outstanding. Excellent customer service!

DAVID BENNETT 
Rating:
5.0

Customer did not leave a comment.

gregg brayfield 
Rating:
4.0

Customer did not leave a comment.

Stacy Smith 
Rating:
5.0

Excellent service and equipment. Would use them again. Highly recommended.

Jeffrey Fee 
Rating:
5.0

Customer did not leave a comment.

Craig Hohl 
Rating:
5.0

Customer did not leave a comment.

Reginna Taylor 
Rating:
4.0

Customer did not leave a comment.

Phillip Male 
Rating:
3.0

Hard to find

Brenda Elliott 
Rating:
3.0

The trailer was "very used" and had several issues. the trailer was very dirty, had tires of unmatched size, an out of balance tire, a bent left front fender support and a temporarily repaired light chord. It was the only car hauler that I could find in the Martin, TN area. The good news: It did transport my vehicle from Martin \, TN to Shepherdstown, WV with no breakdowns. Question: Why did you charge me 4 days use for a two day use?

Ron Garvin 
Rating:
5.0

Customer did not leave a comment.

Betsy Huston 
Rating:
5.0

I had a great experience!! If I ever need a U-Haul again I will definitely come back to Big Ram trailer sales!!

Carrie Hardin 
Rating:
5.0

Customer did not leave a comment.

Kayla White  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANNY WOLF 
Rating:
4.0

Customer did not leave a comment.

Kyle Bratton 
Rating:
5.0

Customer did not leave a comment.

Gary Nelson 
Rating:
5.0

I was very disappointed when I arrived a JJ's market to find out that they did not have the truck that they said would be there. I drove 3 hours to pick it up at 8 am to move my daughter. Instead I had to drive 11 miles away to get one. Great experience there! However, I was charged by the mile which seems unfair when I had to drive 11 there and back just to get a rental. When there were many trucks on the lot at jj in martin tn and he acted like he hadnt even talked to me, i did have the reservation 2 days before on a text.

Elise Aric 
Rating:
3.0

You can refund the money that a person pays on the mileage and don't even use I rented the truck picked it up and it sat in my yard for 2 days I was unable to move things fell through and when I return the U-Haul less than a mile down the road nobody ever contacted me back on the in town mileage that I purchased that was supposed to be refunded was not

Jeramie Olmstead 
Rating:
5.0

Nothing

Benjamin Thomas 
Rating:
5.0

Customer did not leave a comment.

ROBERT FISHER 
Rating:
5.0

Customer did not leave a comment.

LONNIE LEE 
Rating:
4.0

Customer did not leave a comment.

Beth GANT 
Rating:
5.0

Very cordial and made it easy.

phillip arnold 
Rating:
5.0

Customer did not leave a comment.

David Bell 
Rating:
4.0

Friendly, helpful staff that were eager to make sure all was right with the trailer, hitch etc

David McBeth 
Rating:
5.0

Customer did not leave a comment.

Heather Collins 
Rating:
5.0

Nothing

Sabrina Hickman 
Rating:
3.0

Customer did not leave a comment.

David Long 
Rating:
5.0

Customer did not leave a comment.

Arlene Larmon 
Rating:
4.0

Customer did not leave a comment.

Tamara Kelso 
Rating:
5.0

Customer did not leave a comment.

Denise Ganoe 
Rating:
5.0

Customer did not leave a comment.

Russell Radaker 
Rating:
5.0

Customer did not leave a comment.

Guy Grissom 
Rating:
5.0

Very curious. Went out of the way for me and never batted an eye. Only wish she was able to line herself because she is one of a kind. Thank you!!

Robert Degroot 
Rating:
3.0

Company I picked the uhaul up from put a few extra miles on the truck to make sure it was driving right which made me go over the 57 miles and I was charged for it not to happy about that

MICHAEL RILEY 
Rating:
3.0

I can't give the dropoff location a fair rating since I dropped the truck off after hours.

ROY LAMBERT 
Rating:
5.0

Very comfortable experience.

Kevin Cole 
Rating:
5.0

nothing

Lisa Kurzhal 
Rating:
3.0

Customer did not leave a comment.

Don Gale 
Rating:
5.0

Excellent service and will be using them in the near future implore was grate

AMELIA KIBBLER 
Rating:
4.0

you need a jack on the tongue; someone could get hurt without one

TONY MONTGOMERY 
Rating:
1.0

I was lied to about what my bill would be and when I messaged about it no one has contacted me.

dennis Forrest 
Rating:
3.0

Make the lock easier to open.

Tammy Laverty 
Rating:
5.0

Make sure that the other locations can see that this location is a trailer dealer.

RICHARD BARNES 
Rating:
5.0

I had reserved a car hauler the weekend before at a different location and when I got at my pick up site they had already rented it so the following weekend I rented from the Dresden site an when I reserved it they had it ready for me as promised

GLENN LOVE 
Rating:
5.0

All good. Best experience I ever had renting a trailer. Five stars. Will work with these people again.

LARRY MOUNT 
Rating:
5.0

Very friendly. Fast competent service with a smile. Great location!

Terry Stephens 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

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