I was over charged due to having to go to a different location than I scheduled and put more miles on the truck than I expected very poor communication
John C
Customer Reviews for Big H Mini Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service
od bI picked up the trailer. The person at the desk didn’t have a clue what to do. The trailer was full of trash. Dropping off the person wasn’t sure what to do. Luckily I had already talked to their area manager Troy. He made it all right on my end for me of course. Great person to deal with. Customer service from him was A+. Overall the location itself needs some training up on the UHaul process I think. Maybe not their fault totally.
CORBY SMy experience with this location was excellent as well. I will share my experience with everyone I know. Thank you U-haul team for making my move less stressful.
Gary D