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Lewis A.
Customer Reviews for Big Dog Motors Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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When I got to my destination my tire was flat
ammie Y.A plus as always
Victor T.Always use BigDog Motors for U-Haul
Victor T.The inside of the truck was filthy: half smoked cigarette in the driver's side door, garbage and drink spill in the cup holder, sticky substance on inside of driver's side door, garbage behind passenger side seat. There were three chips and a long crack in the windshield.
Violet D.The truck did the job, and the people are nice but it wasn't very clean lol. The service was great and I do recommend them if you need to move. They are friendly.
Sara Y.Smooth transaction. Friendly team. Truck was in great condition and ready to go.
Carl F.People were nice everything went well
Brian Y.Nothing. Very straight forward and easy to get the equipment.
Allan L.Use this uhaul and BigDog Motors all the time
Victor T.EVERYTHING WAS GREAT
MICHAEL C.You can always count on Big Dog Motors to be there for your moving needs. From a 26' box truck to a motorcycle trailer, you know you have a friend in the moving business with Big Dog Motors.
Donald P.This was very easy to book and adjust as needed. These people were great
Kent M.Was informed by the drop off location and noticed that the trailer was not hooked up to my vehicle correctly and this could have been a safety issue.
ALEXANDEREUGENE R.Great
Stephanie B.All was good with truck
Frank T.Truck broke down. Truck was not available at pick up time. Horrible
Dale G.It was not convenient to have the trucks parked two doors down Otherwise great
Gordon C.Disclose where the key drop is for after hours and no contact drop offs. Was confusing on which lot and where the key drop off was.
Damien A.Use this a lot always works great
VICTORJOSEPH JR T.All was good
tim F.All was Good no complaints
Bret H.Always ready when I need a truck
MICHAEL C.Truck had not been cleaned out at all and it absolutely stunk of cigarettes!
JEFFREY ROBERT J.When I got in the truck for the first time it smelled like someone just got done smoking inside of it. The smell was pungent and I had to roll the windows down. I am not talking about a little smell it was strong....Otherwise then that everything went very well.
RICHARD R.Have more tow dollies available in central New York
THEODORE L.The Uhaul pickup and dropoff went without any hassle at all. The truck was clean and there were no problems at all. I was having car trouble when I went to pick up my truck, and Big Dog took at look at it while I was out with the Uhaul. They truly went above and beyond and I very much appreciate what they did for us. Unfortunately, I now live 100 miles away from Big Dog, but I would recommend them to anyone in the area.
LEONARDHENRY L.Everything was in line
VICTORJOSEPH JR T.I all rent U-Haul equipment because it's trustworthy and in expensive unlike other businesses
TREVORRICHARD H.All well
rayann J.Big Dog is very well organized and extremely accommodating.
Joe T.Everything was great
RICHARDF V.None at this time
GARYMICHAEL II R.Great place everything went well
ANGELA N.This was a location 25 miles from my planned pickup location in Dolgeville New York. The location was very nice but a bit of an extra trip and driving I didn't plan.
JSTEPHEN T.BigDog is the best
Todd G.Happy with everything
DANIELEDWARD L.EVERYTHING WAS AS SHOULD
EDWARD K.THANKS TO EMPLOEE WHO HELPED
VICTORJOSEPH JR T.People were a great help.
CARMENC N.Everything was great he helped us out
Tim M.Great customer service. Will definitely return and rent again
TREVOR RICHARD H.No Masks, the truck was in poor condition, dirty, broken windshield wipers.
Caroline F.Friendly told me if dolly didn't work they would give me transport no extra cost. Dolly worked. Thanks
JAMESR H.The dolly was covered in dirt when we got it. Otherwise location was fine. Staff was very nice, however, this was not the location on our reservation. Also when we tried to pick a drop off location, the employee told us he would make sure we could drop it off where we wanted. We were then notified our drop off location was NOT the one we wanted. A phone call fixed this, it was just a hassle.
Kelsey R.Will highly recommend to others, it was a very home like atmosphere and the vibes were great!????????????
TYLER R.From what I observed and experienced, just keep doing what you are doing and your business will keep improving and the "word of mouth" of your customers will get around and your business will become larger.
Gordon M.Only issue I had I brought the uhaul back early. Tried doing the sure for the 20 of and it don't work. Should get a confirmation so you know it's done
DAVID B.Always a good rental
George A.Glad they was open on Sunday during these crazy times
Carl J.Always use BigDog Motors.
VITO C.Worked out fine equipment as should
Emit C.Everything was Great
Joe W.Everything went as should
ANTHONY V.Since I only needed the trailer to locally move a piano which took about an hour it would have been nice if there were a part day option available for the rental at this location. Overall, I'm very satisfied with the service though.
James T.Truck needed wipers and washer fluid and it was dirty inside and out.
CARL L.Great experience affordable prices. Made moving way easier
Andy L.Took delivery of the vehicle 12/7/19, got to the location of move, opened back of vehicle, it was filled with mud and leaves that needed to be cleaned BEFORE we could start loading...and a sticker VERY visible in the box of truck that says $25 less if truck is returned clean .. well I had to clean BEFORE and AFTER use and was offered nothing .....
SUZANNE R.Nada
Walter B.Trailer and all went well
Ken K.Truck was clean and run well
TOM M.Everything ok
ROBERT M.Truck went great
Craig H.Went as planned
Thomas B.Great truck
MANUEL C.Everything was good.
Francis B.