Customer Reviews for Big Boyz Washing Center
(U-Haul Neighborhood Dealer)

67 comentarios

30727 241st Ave Big Boyz Ln   Browerville, MN 56438

(320) 461-1335

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(320) 461-1335

30727 241st Ave Big Boyz Ln
Browerville, MN 56438

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb. - dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

They are awesome

Brad I. 
Clasificación:
3.0

I was referred to this drop off location which was a significant distance away from the multiple U-Haul locations in my destination city due to the local locations being "full". This required me to add another $50 in gasoline to the vehicle. There was nobody at the drop-off location, which was fine, but the self-return app was not working properly even after multiple attempts. The total extra time required for me to return the vehicle was 3 hours. Not cool. U-Haul should hire people to move their trucks and trailers from the "full" places to the "empty" places, not put this requirement and extra expense on the consumer.

Michael G. 
Clasificación:
5.0

make the return on line process mich more easier to upload and submit documents and photos to submit for returning

Heather K. 
Clasificación:
5.0

Great friendly service

James K. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER K. 
Clasificación:
4.0

El cliente no dejó un comentario.

DENNIS G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
3.0

El cliente no dejó un comentario.

GENEE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jared R. 
Clasificación:
3.0

Two sites for pickup and paperwork which is not convient

DAVID W. 
Clasificación:
1.0

The app wasn't working so that we could get processed. It kept telling us to try again. We waited on hold with customer service for 45 minutes. Finally got checked in but the equipment we had reserved and paid for was not in the truck so had to call again and go to another location just to get the equipment.

Ellen S. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM D. 
Clasificación:
1.0

El cliente no dejó un comentario.

Prudence B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corrine M. 
Clasificación:
3.0

Very hard to get vehicle keys. Sure glad had son there to help and had the uhaul office phone to help get key out. I prefer a live person at sign out location.

robert V. 
Clasificación:
5.0

Absolutely FABULOUS facility to work with!!

Gregory T. 
Clasificación:
3.0

We did get a discount to drive over 100 miles for pick up as Uhaul agent had the wrong information for our pick up and drop off Unfortunately the discount didn't even cover the cost of picking up the U-Haul and fuel for us but having a few extra days was really beneficial so that part was nice

Jen D. 
Clasificación:
4.0

overall good service, for a small town (secluded) service center

ROBERT K. 
Clasificación:
3.0

U-Haul directed me to the wrong location. The location given is where the equipment is stored, but you have to check in and complete paperwork at the Big Boyz Truck and Tire (650 Creamery Ave N, Browerville, MN 56438) and then you drive out to pick up your rental.

Jessica K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason S. 
Clasificación:
5.0

.

Christian C. 
Clasificación:
5.0

I dropped off in evening a place was closed so I did not see anyone but, the place was well organized and neat. It was an easy drop because you good see where they would want that trailer.

Raymond A. 
Clasificación:
1.0

There was a giy stnading outside i asked do you work here he said yes i said i wanna return this truck he told me.just to put the key in the drop box.

Joshua E. 
Clasificación:
4.0

El cliente no dejó un comentario.

ELIZABETH M. 
Clasificación:
4.0

The tow dolly I was to get had a light problem so they gave me an upgrade trailer to get me on my way. Everything was great with this unit

John T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lester P. 
Clasificación:
5.0

El cliente no dejó un comentario.

jim S. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeff K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wayne T. 
Clasificación:
5.0

Not much. The young lady that service our request was very nice and knowledgeable. You are lucky to have here as a uhaul employee!

Calvin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

frank H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cyris E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sue B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Sasha W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY S. 
Clasificación:
3.0

Some serious maintenance would help. The trailer had a severed wire, a dead marker light, and the ratchets to hold down the tire webbing were full of rust and needed a lube job.

Lawrence G. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard B. 
Clasificación:
1.0

Make sure it is swept out. Have the truck READY at the time of reservation for pick up. DO NOT have the front of the truck completely covered and packed down with snow and ice! Customer service! Every employee was rude, disrespectful, unprofessional and, self centered.

Shelby M. 
Clasificación:
5.0

El cliente no dejó un comentario.

George S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gary O. 
Clasificación:
2.0

Full of fly's. It was a truck wash so can understand this..no effort was made to do away with them however. People were friendly as long as there were no unusual occurrences..which there always are. Then good customer service plummeted to "do I really have to do this?" would not even consider transferring a vehicle if asked. Rolling of eye's. Wouldn't recommend it but, may be the only service location in the area..so out of need may have to use it.

janice N. 
Clasificación:
4.0

Put jacks on all of your trailers. At least the 6X 12 and larger. They are almost impossible to hook onto and unhook when alone or even with a weaker person with. Given a choice it would be a dal breaker and send me elsewhere.

Myron S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jose M. 
Clasificación:
2.0

Get rid of the hornet's nest under the front door. I got stung while standing in line.

Ephrem S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Calvin L. 
Clasificación:
1.0

At pick up location there was no inspection or instruction. At the move out location we opened the truck to find mud and animal feces inside the truck. The ramp was also packed with the same causing extra work and expense to clean areas inside the move out unit. Temps were subzero so cleaning truck and ramp were not possible but we did sweep out the "chunks"

Bonnie S. 
Clasificación:
2.0

El cliente no dejó un comentario.

bart C. 
Clasificación:
4.0

This was not the fault of the clerk but she had to re-enter all of my information even though I had done the online check-in and had to enter data that I had given to make the reservation. The system wastes time - should not have to enter information more than once.

jon K. 
Clasificación:
5.0

Every thing was perfect.

sandy M. 
Clasificación:
5.0

Ashley was absolutely a joy. She helped us tremendously

michelle P. 
Clasificación:
4.0

El cliente no dejó un comentario.

CECIL F. 
Clasificación:
3.0

DROPPED OFF AFTER HOURS. KEY DROP BOX WAS EASILY VISABLE.

Don T. 
Clasificación:
5.0

Thank you for everything! We rented the trailer to haul things for our wedding and the staff that helped us were wonderful!

Randy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick U. 
Clasificación:
4.0

Very helpful personnel.

JIM S. 
No se han enviado comentarios para esta ubicación.

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