Comentarios del cliente para Big Boys Toys

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Big Boys Toys

Grado total:

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Joshua B.
Grado:

The pick up time could have been earlier, they had to pick up the trailer at another location so it was not available until after 11.

Brian W.
Grado:

Make so customer doesn’t have to go drive 2.0hrs to pick up reservation items on my dime the customer also was told wasn’t being chard’s for the 2day extra and was still charged me for it would like my money back and U-Haul to do what said

Anita D.
Grado:

El cliente no dejó un comentario.

Duane C.
Grado:

Nothing at that location Great customer service and experience

Gregory A.
Grado:

El cliente no dejó un comentario.

Lance C.
Grado:

El cliente no dejó un comentario.

Joe K.
Grado:

Best. Uhaul. Ever.

Jason M.
Grado:

Big Boys Toys has always come through for us with excellent customer service and a quality product. This experience was no different. Thank you!

Betty F.
Grado:

El cliente no dejó un comentario.

Cary M.
Grado:

Thank you for the friendly service and flexibility.

Donald F.
Grado:

Big boy toys is a great place to pick up your uhaul.

Joshua F.
Grado:

Awesome

Timothy N.
Grado:

El cliente no dejó un comentario.

carla S.
Grado:

Take some tunes with you

Robert D.
Grado:

El cliente no dejó un comentario.

Morgan B.
Grado:

El cliente no dejó un comentario.

Jay M.
Grado:

Super helpful staff, professional place and I think her names Sarah, she took care of my return, really well spoken and professional!

Todd D.
Grado:

El cliente no dejó un comentario.

john F.
Grado:

El cliente no dejó un comentario.

Cathi C.
Grado:

El cliente no dejó un comentario.

karen P.
Grado:

The demand for 6x12 trailers was unbelievable! There we three trailers at the main location in Bozeman the day I had my truck checked out, but two days later they had gone. We had a reservation and I was a little put out that we had no trailer. But the folks got on the phone and located one at Four Corners. So by the time I got there another had been delivered. I had to take the trailer to Bozeman to get the lights fixed. I got the trailer back there to have them work on the lights, another trailer had made an appearance. What traffic. All of the representatives at both locations worked diligently to get us on the road!!!

Mari C.
Grado:

El cliente no dejó un comentario.

roger R.
Grado:

El cliente no dejó un comentario.

Cary M.
Grado:

You have the greatest staff. Sarah is always awesome and keeps us returning

Joe S.
Grado:

El cliente no dejó un comentario.

Jacki C.
Grado:

Outstanding customer service. No other words to describe our experience and their willingness to solve concerns.

Doug M.
Grado:

El cliente no dejó un comentario.

kevin P.
Grado:

Great and rapid rental.. Prefer this location rather than the corporate store. In and out under 10 minutes. .muddy parking lot. Can't be helped when snow melts, otherwise it's probably dry. but i tracked a lot of mud into my car and their shop.

Marc S.
Grado:

Check pulling out ramp before using. The ramp on our truck was very difficult to pull out and was leaning too far right. Otherwise the service was fantastic and the truck operated perfectly.

Travis R.
Grado:

El cliente no dejó un comentario.

John E.
Grado:

Awesome service and very quick!

Jesse P.
Grado:

El cliente no dejó un comentario.

bill W.
Grado:

El cliente no dejó un comentario.

Conrad D.
Grado:

You guys were awesome, thanks Mr Sam Cocchi and uhaul team

LARRY W.
Grado:

My problem was with the national call center. The call center rented a 26 foot truck to me to be picked up the next day at 4:00 pm at the N. 7th ave. location in Bozeman. I lined up my movers to load furniture in Bozeman & unload in Helena. The next morning I received a call from the N. 7th location that they had no trucks at all.

Margaret S.
Grado:

Great customer service! Explained the auto transport set-up and the after hours drop off procedures.

Thomas T.
Grado:

El cliente no dejó un comentario.

MARTIN W.
Grado:

Nothing comes to mind

Kelly S.
Grado:

Sarah was extremely helpful with setting up our reservation over the phone and also very helpful to my husband at the time of pickup. The customer service was stellar! All of our needs were met, equipment was in great condition, understanding our project & time frame was a huge help. Thank You Sarah! Kelly & Kathy Seevers

Kjeld C.
Grado:

The lady with the Avocado tattoo was extremely professional and competent . She treated us like our time mattered and got us in and out in a timely manner. She did a great job and was a pleasure to work with.

Abby H.
Grado:

El cliente no dejó un comentario.

kelly W.
Grado:

A wonderful crew and great service

Amy S.
Grado:

El cliente no dejó un comentario.

JASON D.
Grado:

Staff at Big Boys Toys are always friendly and helpful. Check in and out was super quick and easy!

Roy P.
Grado:

El cliente no dejó un comentario.

Scott N.
Grado:

We won’t be using Uhaul again!!!! Not because of this location because they were great and were able to help us way more than the actual Uhaul company!!! You DIDN’T have the truck we reserved at the location we needed and no one communicated with me. I had to call you just to be told you didn’t have the truck!! This is the second time this has happened to us so we won’t be using you again!!! To much stress from you at a stressful moving time!!!

Adam N.
Grado:

El cliente no dejó un comentario.

justin P.
Grado:

El cliente no dejó un comentario.

David P.
Grado:

El cliente no dejó un comentario.

Christian S.
Grado:

El cliente no dejó un comentario.

Rebecca L.
Grado:

Can’t think of one thing to improve on. I called, got a truck, picked it up all in a half- hour

Jake W.
Grado:

Great as always!

Patrick L.
Grado:

They could use more trucks there, it's a very handy spot.

Art K.
Grado:

El cliente no dejó un comentario.

Mike R.
Grado:

Great staff.

David M.
Grado:

El cliente no dejó un comentario.

Deb B.
Grado:

Friendly, helpful and we will always recommend Big Boy Toys they are EXCELLENT!!!

Jason A.
Grado:

El cliente no dejó un comentario.

David D.
Grado:

Truck was dirty in the cab. One tail light on the dolly worked some times and sometimes not. When they replaced the strapping on the dolly it was pinched in the frame and would not come out. THe guys were nice but the truck and dolly was not ready.. I took it anyway due to the company making promisses they did not keep..

Justin H.
Grado:

El cliente no dejó un comentario.

Bo S.
Grado:

Just dropped off keys in drop box

LAURIE H.
Grado:

The customer service rep was excellent she got the location changed for us from first location to one closer. Big Boys Toys were excellent they took care of us and our needs

Mark W.
Grado:

El cliente no dejó un comentario.

Brian O.
Grado:

El cliente no dejó un comentario.

Jennifer P.
Grado:

I was scheduled to pick up the truck at 8am. No one told me their hours changed to 9am. So I sat there for an hour waiting. When I finally got a truck, it was the wrong size. It was a very frustrating experience overall.

TIMOTHY S.
Grado:

El cliente no dejó un comentario.

Ben L.
Grado:

El cliente no dejó un comentario.

Susan H.
Grado:

Fabulous. Made up for the HORRIBLE experience I had with the truck and car hauler in Ennis.

Rebecca B.
Grado:

El cliente no dejó un comentario.

Peter S.
Grado:

I've rented from Big Boys Toys a couple of times and they have been super helpful!

Christian S.
Grado:

El cliente no dejó un comentario.

Brian J.
Grado:

El cliente no dejó un comentario.

Johanne L.
Grado:

All is good! You were referred to Caring Transitions of Bozeman by Mountain West Movers who picked up the truck! Thanks

STEVE H.
Grado:

El cliente no dejó un comentario.

Mountain W.
Grado:

I'm a manger of a moving company in town and Bridget is always super helpful and makes Big Boys Toys our favorite to use! Thanks girl you rock!

Jay B.
Grado:

El cliente no dejó un comentario.

James S.
Grado:

El cliente no dejó un comentario.

Tyler S.
Grado:

Mountain West Movers loves working with Big Boys Toys! They are extremely nice and helpful! We really appreciate everything you guys do for us! Thanks! Ash & Cyd

Jeb H.
Grado:

Sarah and Tom are the best, fulfilled every request. Only two employees at the shop during a large relocation for the business, but dropped everything to make sure I was helped promptly and efficiently. Would love to have 2 employees like those two. Thanks Sarah and Tom!!!!

DALE J.
Grado:

El cliente no dejó un comentario.

Robert V.
Grado:

El cliente no dejó un comentario.

Clark F.
Grado:

El cliente no dejó un comentario.

Paul G.
Grado:

Joe was great!

Cindy F.
Grado:

El cliente no dejó un comentario.

Joy S.
Grado:

They over charged me, They also charged my account for a $153.91 and another charge pf $54.28 along with the charge they were suppose to charge for $44.46. It has been 2 days I have not seen anything put back on my card yet.

Bill S.
Grado:

El cliente no dejó un comentario.

Jesse A.
Grado:

Sarah, helped me out on short notice, was really great.

Dale S.
Grado:

SARA....SARA....SARA, you rock young lady...IF it wasn't for her I'd still be in Bozeman MT waiting for a trailer...she went far beyond what is expected of a employee...GIVE HER A RAISE in pay immediately

Michael F.
Grado:

Nothing, great service,great price

Michael S.
Grado:

Actually call people back when you say you’re going to don’t wait till the end of the day and make the customer call you back to remind you to do your job LOSERS Engine light on in truck Headlights not aligned properly for proper night driving vehicle was unsafe The engine was not tuned correctly and it was missing causing us to use twice as much fuel as normal TERRIBLE VEHICLE I WILL NOT BE PAYING YOU DISPUTING CHARGES YOU DID NOT PROVIDE VEHICLE AS ADVERTISED!!!!!!!!!!!!!!!!!!!!

Arden N.
Grado:

El cliente no dejó un comentario.

Stephen H.
Grado:

El cliente no dejó un comentario.

David S.
Grado:

El cliente no dejó un comentario.

Dan S.
Grado:

Have newer truck with a decent functioning radio. The truck had a few minor issues with cosmetic damage, and one bigger issue with a broken right rear view mirror.

Christopher H.
Grado:

El cliente no dejó un comentario.

Susan T.
Grado:

Overall the place was fine and the staff was friendly and helpful. BUT... I ordered a 15' truck weeks ago. When I got there, it wasn't available. In desperation, we took a cargo van. (We had a choice between that and a bigger truck, but we were on a budget.) Don't you have a "If we don't have it, you get $50" policy or something!?! Anyway, we were in a hurry and desperate so we just took the cargo van. I'm bitter about the whole experience. Susan Tenhor, 360 Mountain Lion Trail, Bozeman, MT 59718 tenhorsun@aol.com

Chris D.
Grado:

Nothing to improve! The service and customer interaction was absolutely excellent from the person who helped us.

Ben L.
Grado:

El cliente no dejó un comentario.

Darin S.
Grado:

El cliente no dejó un comentario.

LARISSA S.
Grado:

Awesome ! Super nice ! Thank you

No reviews have been submitted for this location.

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