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CHELSEA W.
Customer Reviews for Big Blue Storage LLC
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I’ve had my unit for 9 years and never had any problems. Staff was always available and friendly. Rates always stayed comparable to other storage facilities.
JOE E. | Overall ExperienceThis location has great personnel. Only comment is the vehicle needed to be jumstarted before use.
Louis G.Very affordable
(Sam) Dennis M. | Overall ExperienceThank you for all of your help, and being available when we needed the storage unit.
Karen S. | Overall ExperienceThis is a great facility and we would recommend it to anyone in need of storage. We worked with Tonia, and she was always very accommodating and quick to respond.
Tom L. | Overall ExperienceThe location is convenient and access is quick and easy.
Christina S. | Overall ExperienceThe only reason i moved was to a location closer to my home. The faculties were very clean and easy to access.
MIKE K. | Overall ExperienceThe gal Tonia that assisted me was fantastic and extremely helpful. She completely coordinated the essentials of the move and was very cordial. Definitely speaks well for her and U Haul as a team.
ROBERT T.$20 for overnight dropoff. Get real. Junk charge. $60 to put 8 gallons in, yes right
Gary G.Tonya was super nice and informative. Unit and surroundings was clean.
Bao L. | ReservationTonia at Big Blue Storage was incredible. She worked out all the details smoothly for us, which helped so much during a stressful move!
Heather W.Nothing. Very nice people.
david R.Office staff was available when I needed to speak with her. Very prompt.
JOE S. | Overall ExperienceMore than pleased. Nice people to deal with. Very nice facility. Would be my first choice for storage.
DALE S. | Overall ExperienceExcellent place to rent from. Tonya was very nice and helpful.
Sean W.Staff was great and very helpful and went the extra mile to assist us.
WILLIAM V. | Overall ExperienceVery satisfied customers. Only needed a until for 3 months, worked out perfect.
LAUREN B. | Overall ExperienceAll our household items were stored safely at Big Blue Storage for a year and a half without any theft or damage. Tonya the manager was extremely accommodating and organized whenever I called.
JEAN A. | Overall ExperienceNeed better signage where the office is. It's a HUGE storage facility and you can see where a truck goes, but the office is almost 2 blocks down a looooooooong row of blue doors to know where to return the key/contract. It was a nice place, but just need better signs/directions.
Kevin W.The uhaul rep stayed late to meet me and gave me a drink too. She was really nice and helpful!
Margaret C.This location did everything very well.
Levi J.