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KEITH M.
Customer Reviews for Big A Auto Sales
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Very nice people
ROGER W.best outfit in town
James A.best service ever!!!
James A.Have someone their to help unhook trailer hitch. It took two of them to connect it.
GERGELY G.The UHaul Agent was super the best
CLARENCE G.Good place and nice and friendly people.
HECTOR I.Plenty of space to park the big trucks.
Robin G.I was disconnected several times when calling the call center.I spoke with one helpful representative but the other two representatives had a nonchalant tone and were not helpful. 24/7 share was not accessible and overall had a terrible experience .
JOHN G.Guys in the office were AWESOME!!! Would recommend highly.
MIA M.Very helpful people
Quincy M.Daryl is a rockstar, always professional and courteous
James A.Darrell and the men are always professional and prompt.
James A.Quick easy
john E.The person that helped hook the trailor up to my truck was rude to me and my wife i was not happy
courtney H.Nothing. I was confused about the location. However, the representative at this location was professional and courteous. He provided me with the outstanding service that U-Haul represents.
Todd W.Extraordinario servicio al cliente
Christian R.I don't think it could be any better.
JERRY T.Manager and attendant were Fantastic!
Henry A.I've rented from this location several times and found it friendly and easy.
Michael C.nothing
James A.top notch outfit..everyone should model this location
James A.excellent facility I wish all locations could be like this one
James A.Very friendly service. Highly recommend.
DANIEL B.If you guarantee something and can't deliver, call and offer replacement at a discount to customers and be more helpful
CHARLES C.excellent staff
James A.excellent people
James A.excellent and professional staff
James A.excellent team will ONLY rent from them
James A.excellent service LOVE this location
James A.Nothing everything was great
Ebony L.The store staff was very nice and helpful, you don't have to lift a finger A+++
Lance L.excellent service
James A.The drop off location is in a safe part of town and is easily accessible. Definitely would recommend to other people!
Mathew A.Numerous lights were out - Clearance, left side tail light. Were mark on paperwork is system but I was not advised. Discovered while driving a night.
DAVID L.excellent service
James A.nothing
James A.very reliable location and friendly staff
James A.excellent service
James A.Good enough
marquis T.excellent staff
James A.The people were very nice, but we weren't impressed with the location, it was not a U-Haul lot, it was being run as another business. Also, it was not the same address I called to set up the rental, although it is in the same city. Absolutely nothing against the people running the place. They were extremely nice. Overall, everything went great. Thnx
wanda M.I rented truck on 1-13-18 from Noon to 9pm. I was billed for 3 days, I guess because I rented on Sat and truck was not logged in until Monday the 15th. They are working on correcting error. Otherwise, everything was ok.
Mark H.lot too small for the 26' truck we dropped off
traci M.Did not get any paperwork or have to sign off that the trailer was actually left. But did get a email.
michael I.Vehicle had the Death Wobble and it took us 6 hours to get to a 4 hour destination- had to drive less than 55 the entire way and uhaul truck was iffy at times. I will be contacting uhaul to file a complaint on this vehicle. Not happy that they would put us in a vehicle that was not safe to drive! Very stressful two days on the road.
BRAD M.as I mentioned to the very nice gentleman that h/u trailer, the driver's side rear tire is rusted out although I didn't experience any issues, it did make me second guess if the equipment was old and outdated or even safe to use
JAMES A.We had an excellent experience with Big A Auto, renting a UHaul from them. They were clear to give us all our options, the uhaul was ready at the time we needed it, and we were allowed to drop it off after hours and use the Dropbox. No surprises, just good clear communication so we knew what to expect. Call Costa, Renee or Darrell for all of your uhaul needs.
rena C.I was charged an extra day and was told by the store there was nothing they could do about it.
Lisa B.disappointed that all the pii information I provided during the reservation process had to be repeated when I go to the location. What's the point of having a reservation process and it's going to be duplicated at the location
JAMES A.Allow scheduled pickup process to be faster.
DOROTHY E.It's definitely much better service and help on this location as compared to the Uhaul location in Irby St in Florence, SC.
Carehta C.No improvements , Great Service, Professional and courteous management and employees .
BOB A.The only issue I had was making the light come on inside the back. Followed the instructions that come off a little confusing but it still would not work.
Loretta R.It was great that uhaul had a truck ready however, The restriction on mileage and going over mileage even though they tell you you'll have plenty of mileage it's kind of ridiculous and the price of the U-Haul was overpriced I appreciated the customer service and friendly people that were at big A auto however the pricing will keep me from coming back to uhaul
ARACELIS B.Your corporate experience sucked. I had to drive 150 miles RT to get this truck. Cost me about 3 hours of packing time. Really bad corporate experience.
John P.great service
STEVEN R.