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Kathy M.
Customer Reviews for Big A Auto Sales
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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The online check in process was extremely tedious and took a very long time when you include the technical difficulties of the website. Overall a good experience
Joey H.The owner of Big A Auto Sales was friendly and helpful. A pleasure to do business with. Thank you sir!
CARLON B.very professional team
James A.I had a truck and tow dolly. When I got there only the truck was available in Florence. I had to find the tow dolly in darlington sc where it was not available. I had to find a tow Dolly and was charge for it. So I'm unpleased with this location false advertising. So whereas I suppose to have the truck for 2 hours turn into 4 hours.
Brittany M.Great service
James A.The truck needs to be cleaned before being rented. I had to pay a $25 cleaning fee and I'm sure the last person to rent it did also. However, it was no where near cleaned and it had a bad odor. Also, I think the transmission was going bad in the truck that I rented.
Tomekia Q.This was not where I was scheduled to pick-up the trailer. U Haul changed the location without my approval, causing me to drive an extra hour, each way to pick up the trailer.
David K.Very friendly staff
James A.Steering was very loose. There was a musky and stale smoke odor in the cabin of the truck.
DAPHNE E.Sign put up for easier recognition for locating pickup point.
JAMES H.Reservations were messed up which meant I had to pay more than expected.
CHELSEY B.My 1st experience was with u-haul today and I must say my experience was great.
SABLE D.this location atmosphere makes you feel so comfortable. Great people. Makes we feel valued
James A.top of the line!! As many times as I rent from you guys I should receive a FREE rental
James A.Beat service ever
James A.$19 false advertisement. Advertisement needs to be taken down. Pricing is ridiculous! My friends, family, company, affiliates, and myself will use more honest and open companies for future references.
DASONYA L.love this team
James A.excellent service
James A.best service experience EVER
James A.The uhaul burnt gas, want clean, and seemed like the engine was burnt out or something the way I put gas inside of it
TENESHIA C.excellent service from this location ONLY PLACE I RENT FROM
James A.Excellent staff
James A.staff is so professional
James A.Have more gas in it
TRAVIS S.Not one thing should be changed. I truly appreciated the Fast, super friendly, and professional service.
Clarenda G.I thought rental was for a day so surprised by extra charge. Was not told about online return procedures.
DAVID W.excellent service
James A.Very nice people
ROGER W.best outfit in town
James A.best service ever!!!
James A.Have someone their to help unhook trailer hitch. It took two of them to connect it.
GERGELY G.The UHaul Agent was super the best
CLARENCE G.Good place and nice and friendly people.
HECTOR I.Plenty of space to park the big trucks.
Robin G.I was disconnected several times when calling the call center.I spoke with one helpful representative but the other two representatives had a nonchalant tone and were not helpful. 24/7 share was not accessible and overall had a terrible experience .
JOHN G.Guys in the office were AWESOME!!! Would recommend highly.
MIA M.Very helpful people
Quincy M.Daryl is a rockstar, always professional and courteous
James A.Darrell and the men are always professional and prompt.
James A.Quick easy
john E.The person that helped hook the trailor up to my truck was rude to me and my wife i was not happy
courtney H.Nothing. I was confused about the location. However, the representative at this location was professional and courteous. He provided me with the outstanding service that U-Haul represents.
Todd W.Extraordinario servicio al cliente
Christian R.I don't think it could be any better.
JERRY T.Manager and attendant were Fantastic!
Henry A.I've rented from this location several times and found it friendly and easy.
Michael C.nothing
James A.top notch outfit..everyone should model this location
James A.excellent facility I wish all locations could be like this one
James A.Very friendly service. Highly recommend.
DANIEL B.If you guarantee something and can't deliver, call and offer replacement at a discount to customers and be more helpful
CHARLES C.excellent staff
James A.excellent people
James A.excellent and professional staff
James A.excellent team will ONLY rent from them
James A.excellent service LOVE this location
James A.Nothing everything was great
Ebony L.The store staff was very nice and helpful, you don't have to lift a finger A+++
Lance L.excellent service
James A.The drop off location is in a safe part of town and is easily accessible. Definitely would recommend to other people!
Mathew A.Numerous lights were out - Clearance, left side tail light. Were mark on paperwork is system but I was not advised. Discovered while driving a night.
DAVID L.excellent service
James A.