Customer Reviews for Big A Auto Sales
(U-Haul Neighborhood Dealer)

253 comentarios

1216 N Cashua Dr   Florence, SC 29501

(843) 664-2091

Horario de oficina

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Servicios en esta ubicación:

Contáctanos

(843) 664-2091

1216 N Cashua Dr
Florence, SC 29501

Servicios en esta ubicación:

Horario de oficina

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: Closed
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY T 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES J 
Clasificación:
2.0

The truck wasnt swept out and cab was pretty dusty and dirty. They were also short on one of the furnature dollys. When the guy openned the back of the truck we were getting suprise! There was a utility dolly n it. Although all folk there were very freindly and hospitable im not sure they know what sub equipment they have and not checking trucks they get in.

JEFFERY B 
Clasificación:
5.0

Thank you all. Easy working with uhaul. Everyone was wonderful.

Ruth R 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry R 
Clasificación:
5.0

Engine light on truck needs maintenance and truck needs cleaning

Marcia L 
Clasificación:
5.0

The service was satisfactory and I wouldn't change anything.

Gavietta S 
Clasificación:
3.0

45 min to set up rental (fault of the uhaul rental website not the rental facility). Trailer was clean but was NOT properly serviced at its last service. Made it 4 miles down the road before an entire hub fell off from bolts not being torqued, not the wheel lugs but the bolts that hold the entire hub on. 3 hour ETA for service company to come fix it. There are 4 bolts that hold the hub on to the axle, one was missing completely, one had no nut on it, and the other two were backed off 3-4 threads to the point the wheel was sitting at a 45* angle. Mobile service company did a good job of repairing trailer once they arrived from approx 90 miles away.

rich c 
Clasificación:
5.0

nothing additional needed - all was as planned!

Thomas G 
Clasificación:
5.0

El cliente no dejó un comentario.

Morgan S 
Clasificación:
5.0

they are like family! professional and caring best ever

James A 
Clasificación:
5.0

Beast location ever

James A 
Clasificación:
5.0

love this place and the people that work here

James A 
Clasificación:
4.0

El cliente no dejó un comentario.

Valerie V 
Clasificación:
5.0

Best place ever and wonderful and professional staff

James A 
Clasificación:
4.0

El cliente no dejó un comentario.

Alexis J 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonard T 
Clasificación:
5.0

El cliente no dejó un comentario.

travis j 
Clasificación:
1.0

Tried to return the truck via 24hr drop off & continually got kicked off the sight due to no service. Had to come back, at which time I returned the truck to an employee, who said that happens to everyone. Then why offer the service, knowing 9/10 times it will not work for the customer? Later that night I noticed they charged my credit card for just over $50 without any notification of the charge!! I am still trying to find out why, no answer at the location & everytime I try to start a chat with uhaul they give me a wait time w/ zero response OR simply tell me my session has expired... Very disappointed at this point.........

Eli G 
Clasificación:
1.0

El cliente no dejó un comentario.

Dustin E 
Clasificación:
3.0

El cliente no dejó un comentario.

BETTY L 
Clasificación:
5.0

Beat place in town

James A 
Clasificación:
5.0

I just love this location and the team here!

James A 
Clasificación:
5.0

El cliente no dejó un comentario.

David H 
Clasificación:
5.0

N/C

SOLOMAN J 
Clasificación:
5.0

best location ever!

James A 
Clasificación:
4.0

The inside of the truck should get deep cleaned. I whipped down the steering wheel and it was filthy. (Door handle, cup tray, seats, etc.) Also the cargo could have been swept out upon my arrival. But the truck ran great.

SHANTE M 
Clasificación:
2.0

I ordered dollies and furniture pads and neither were in the truck. I understand I picked up the truck early but no one was there when I returned the truck to adjust my billing. Also, the truck smelled like someone had been hauling garbage in it.

Brandon B 
Clasificación:
5.0

excellent service

James A 
Clasificación:
5.0

El cliente no dejó un comentario.

Keion M 
Clasificación:
5.0

U-Haul is the one that messed up our reservation causing us to drive 28 miles away to get a truck. Then we had pay the milage from that place and back. I believe U-Haul should set a reservation and keep it at the place. We feel that we shouldn't have to pay for milage when sent out of the way to get a truck when they reservations was suppose to be in the town we ask for it.

James K 
Clasificación:
5.0

Experience was very positive

Carolyn H 
Clasificación:
5.0

Just love thisnlocationn

James A 
Clasificación:
5.0

everything was fine. The owner was an exceptionally nice man.

marsha d 
Clasificación:
5.0

The best

James A 
Clasificación:
3.0

I was unhappy with the location I was originally suppose to pick my truck up from. The truck did not have the dolly I had requested, there was literally no gas on the truck and the AC wasn't working. I literally wasted my time going to pick up the truck. However this location in which I ended up picking the truck from after talking to a uhaul individual was great!

Emmanuelle X 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy M 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph G 
Clasificación:
5.0

The online check in process was extremely tedious and took a very long time when you include the technical difficulties of the website. Overall a good experience

Joey H 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert K 
Clasificación:
5.0

The owner of Big A Auto Sales was friendly and helpful. A pleasure to do business with. Thank you sir!

CARLON B 
Clasificación:
5.0

very professional team

James A 
Clasificación:
1.0

I had a truck and tow dolly. When I got there only the truck was available in Florence. I had to find the tow dolly in darlington sc where it was not available. I had to find a tow Dolly and was charge for it. So I'm unpleased with this location false advertising. So whereas I suppose to have the truck for 2 hours turn into 4 hours.

Brittany M 
Clasificación:
5.0

Great service

James A 
Clasificación:
3.0

The truck needs to be cleaned before being rented. I had to pay a $25 cleaning fee and I'm sure the last person to rent it did also. However, it was no where near cleaned and it had a bad odor. Also, I think the transmission was going bad in the truck that I rented.

Tomekia Q 
Clasificación:
4.0

This was not where I was scheduled to pick-up the trailer. U Haul changed the location without my approval, causing me to drive an extra hour, each way to pick up the trailer.

David K 
Clasificación:
5.0

Very friendly staff

James A 
Clasificación:
3.0

El cliente no dejó un comentario.

janisha W 
Clasificación:
3.0

Steering was very loose. There was a musky and stale smoke odor in the cabin of the truck.

DAPHNE E 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY M 
Clasificación:
4.0

Sign put up for easier recognition for locating pickup point.

JAMES H 
Clasificación:
1.0

Reservations were messed up which meant I had to pay more than expected.

CHELSEY B 
Clasificación:
5.0

My 1st experience was with u-haul today and I must say my experience was great.

SABLE D 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBIN C 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER E 
Clasificación:
5.0

this location atmosphere makes you feel so comfortable. Great people. Makes we feel valued

James A 
Clasificación:
5.0

top of the line!! As many times as I rent from you guys I should receive a FREE rental

James A 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANNON J 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly E 
Clasificación:
5.0

Beat service ever

James A 
Clasificación:
5.0

$19 false advertisement. Advertisement needs to be taken down. Pricing is ridiculous! My friends, family, company, affiliates, and myself will use more honest and open companies for future references.

DASONYA L 
Clasificación:
5.0

love this team

James A 
Clasificación:
5.0

excellent service

James A 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee B 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY W 
Clasificación:
5.0

best service experience EVER

James A 
Clasificación:
1.0

The uhaul burnt gas, want clean, and seemed like the engine was burnt out or something the way I put gas inside of it

TENESHIA C 
Clasificación:
5.0

excellent service from this location ONLY PLACE I RENT FROM

James A 
Clasificación:
5.0

Excellent staff

James A 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad K 
Clasificación:
5.0

staff is so professional

James A 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer B 
Clasificación:
5.0

Have more gas in it

TRAVIS S 
Clasificación:
5.0

El cliente no dejó un comentario.

CADEJAH L 
Clasificación:
5.0

Not one thing should be changed. I truly appreciated the Fast, super friendly, and professional service.

Clarenda G 
Clasificación:
4.0

El cliente no dejó un comentario.

Dorothy G 
Clasificación:
4.0

I thought rental was for a day so surprised by extra charge. Was not told about online return procedures.

DAVID W 
Clasificación:
5.0

excellent service

James A 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH M 
Clasificación:
5.0

El cliente no dejó un comentario.

neal c 
Clasificación:
5.0

Very nice people

ROGER W 
Clasificación:
5.0

best outfit in town

James A 
Clasificación:
5.0

best service ever!!!

James A 
Clasificación:
2.0

Have someone their to help unhook trailer hitch. It took two of them to connect it.

GERGELY G 
Clasificación:
5.0

The UHaul Agent was super the best

CLARENCE G 
Clasificación:
4.0

El cliente no dejó un comentario.

HECTOR I 
Clasificación:
5.0

Good place and nice and friendly people.

HECTOR I 
Clasificación:
5.0

Plenty of space to park the big trucks.

Robin G 
Clasificación:
1.0

I was disconnected several times when calling the call center.I spoke with one helpful representative but the other two representatives had a nonchalant tone and were not helpful. 24/7 share was not accessible and overall had a terrible experience .

JOHN G 
Clasificación:
5.0

Guys in the office were AWESOME!!! Would recommend highly.

MIA M 
Clasificación:
5.0

Very helpful people

Quincy M 
Clasificación:
5.0

Daryl is a rockstar, always professional and courteous

James A 
Clasificación:
4.0

El cliente no dejó un comentario.

Christian W 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER A 
Clasificación:
5.0

Darrell and the men are always professional and prompt.

James A 
Clasificación:
5.0

Quick easy

john e 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer C 
Clasificación:
3.0

The person that helped hook the trailor up to my truck was rude to me and my wife i was not happy

courtney h 
Clasificación:
5.0

Nothing. I was confused about the location. However, the representative at this location was professional and courteous. He provided me with the outstanding service that U-Haul represents.

Todd W 
Clasificación:
5.0

Extraordinario servicio al cliente

Christian R 
No se han enviado comentarios para esta ubicación.

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