Comentarios del cliente para Big 10 University Towing Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Big 10 University Towing Inc

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Patrick P. en

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El cliente no dejó un comentario.

CATHERINE K. en

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El cliente no dejó un comentario.

Scott S. en

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El cliente no dejó un comentario.

austin s. en

Grado:

Needs better signage. Had the exact address but was behind several other buildings and hard to see

Stacey P. en

Grado:

The staff were extremely helpful and friendly. I would highly recommend using this U-Haul facility instead of the Coralville location.

Veronica M. en

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El cliente no dejó un comentario.

Kathy C. en

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El cliente no dejó un comentario.

Roland F. en

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El cliente no dejó un comentario.

Becky C. en

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El cliente no dejó un comentario.

Mark S. en

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El cliente no dejó un comentario.

Cat S. en

Grado:

Service was excellent, truck was in good condition, but ther was no ramp at all for loading.

Karen P. en

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El cliente no dejó un comentario.

David V. en

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El cliente no dejó un comentario.

Jeff N. en

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El cliente no dejó un comentario.

LARRY P. en

Grado:

Staff very friendly and helpful. This is a much smaller operation than the one across town, but so much better.

janelle l. en

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El cliente no dejó un comentario.

Steve d. en

Grado:

The location is NOT near Menards like they said. It's quite a ways away, adding miles that I have to pay for just to return the rental.

Travis T. en

Grado:

El cliente no dejó un comentario.

Russell P. en

Grado:

I really appreciated that they were flexible and allowed me to keep the rental overnight when bad weather prevented me from unloading the vehicle. Whenever I need a rental, they are my first option ;?)

thad p. en

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El cliente no dejó un comentario.

Steve Q. en

Grado:

The staff here were very friendly and helpful. Great to work with.

Stephanie C. en

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El cliente no dejó un comentario.

Jeff G. en

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El cliente no dejó un comentario.

Mark B. en

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El cliente no dejó un comentario.

mark b. en

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El cliente no dejó un comentario.

Jonathan S. en

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El cliente no dejó un comentario.

maggie l. en

Grado:

This was a great experience. The cargo van was brand new and it was a perfect size for my needs. I liked the size door too for loading. I reserved on line so check in was simple. The people at Big Ten are super nice, I can rent closer to home, but I choose not to.

Aaron H. en

Grado:

Nice to have a location on the other side of town.

Maggie L. en

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El cliente no dejó un comentario.

Ousainou K. en

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El cliente no dejó un comentario.

Heather B. en

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Nothing - We were very pleased with the service!

Mark T. en

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El cliente no dejó un comentario.

Lisa J. en

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El cliente no dejó un comentario.

Kevin W. en

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El cliente no dejó un comentario.

Jeremy L. en

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El cliente no dejó un comentario.

Robert N. en

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El cliente no dejó un comentario.

Laura D. en

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El cliente no dejó un comentario.

JoAnne Z. en

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El cliente no dejó un comentario.

Glen h. en

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El cliente no dejó un comentario.

Lisa J. en

Grado:

Excellent customer service. They called to confirm the reservation minutes after I booked it online. They also called the day before to confirm. Very friendly. I would go to this location again even though there are closer ones because the experience was so positive.

Don F. en

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El cliente no dejó un comentario.

gerry g. en

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El cliente no dejó un comentario.

Karen N. en

Grado:

The folks at Big Ten Towing were fantastic to deal with

patti p. en

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El cliente no dejó un comentario.

Kevin D. en

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El cliente no dejó un comentario.

Greg J. en

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El cliente no dejó un comentario.

Naved H. en

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El cliente no dejó un comentario.

Celeste S. en

Grado:

I rented online from a location in Iowa City and they did not tell me that they had moved the location of the truck. It was five miles out of the way and they would not reimburse me for the 10 miles of extra driving that then got charged to my account. I was not pleased with the service, they told there was nothing they could do and that they didn't believe their location was out of the way.

Andrea M. en

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El cliente no dejó un comentario.

travis s. en

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El cliente no dejó un comentario.

Andrew B. en

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El cliente no dejó un comentario.

Ahmed A. en

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El cliente no dejó un comentario.

Dale T. en

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El cliente no dejó un comentario.

Ian H. en

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El cliente no dejó un comentario.

Stephanie Y. en

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El cliente no dejó un comentario.

Jeff S. en

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El cliente no dejó un comentario.

RANDY M. en

Grado:

A printed receipt was given me and another went to unhitch trailer. I also appreciated the phone call assistance received before returnig the trailer. It was all completed expediently and efficiently.

Yasir A. en

Grado:

Very helpful lady and excellent service.

Liz M. en

Grado:

El cliente no dejó un comentario.

Gregory B. en

Grado:

Very friendly and helpful staff

Jeff S. en

Grado:

Timely and courteous.

Kimberly L. en

Grado:

It seems a bit far out, but it really wasn't, and the employees were super friendly and helpful. I will be using this location again!

greg l. en

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El cliente no dejó un comentario.

Timothy S. en

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El cliente no dejó un comentario.

Ashutosh M. en

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I had great experience as staff were very friendly and courteous.

Alana B. en

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El cliente no dejó un comentario.

SAM J. en

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El cliente no dejó un comentario.

Jackie C. en

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El cliente no dejó un comentario.

Tracy M. en

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Wonderful gals to work with at the front desk!! They ugraded me to a 15' for the same price!

Kitty c. en

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El cliente no dejó un comentario.

Nicolas L. en

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El cliente no dejó un comentario.

Kara R. en

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El cliente no dejó un comentario.

Bryce B. en

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El cliente no dejó un comentario.

Matt O. en

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El cliente no dejó un comentario.

Dennis F. en

Grado:

This was by far my best experience ever with uhaul!!!! Excellent equipment best customer service!! First time ever had the trailer hooked up for me and they cared enough to make sure all my lights were working and were open late to check me back in!!! I'm more than happy with Big 10 towing and the service I received!!!

STEVEN H. en

Grado:

Great Service and very friendly staff!

John K. en

Grado:

El cliente no dejó un comentario.

. en

Grado:

Make sure all blankets are clean and not ridden wih bed bugs. Our blankets were new and that was a real plus for us.

Jason L. en

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El cliente no dejó un comentario.

Ryan D. en

Grado:

It was a little out of the way.

peter b. en

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El cliente no dejó un comentario.

Lisa P. en

Grado:

Dropped off after hours...drop off place was clearly marked. Accidently left our I-Pass in the truck, and when we called the next morinng, was told it had already been found and was ready to be picked up. Very nice!

George M. en

Grado:

Double check that trailer is properly attached to truck and that electrical has been hooked up.

Allen T. en

Grado:

Truck needed to be road tested first. Renting out trucks with age out tires is not good. There was other tires on the that should of been replaced. The other side tires did not track straight. I had work for U-Haul as a mechanic. Local trucks get little money spent on them. Someone could have a bad accident because of this practice. I could of cause an accident when the tire threw the tread on the Interstate. The tire still had air in it. When age out tires start cracking this will happen. There needs more regular inspection of tires with mechanics that know what they are doing. How many lawsuits do want because of this practice. U-Haul is lucky because I am mechanic. I suggest you should look into how old the tires are on your fleet,including trailers.

Amy R. en

Grado:

El cliente no dejó un comentario.

William P. en

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El cliente no dejó un comentario.

Sandy R. en

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El cliente no dejó un comentario.

Brian K. en

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El cliente no dejó un comentario.

Don C. en

Grado:

I didn't catch the woman's name who checked us in, but she was very helpful and friendly. We were on our way very quickly.

Nathan H. en

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El cliente no dejó un comentario.

Kathryn W. en

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El cliente no dejó un comentario.

Stefanie F. en

Grado:

El cliente no dejó un comentario.

Stefanie F. en

Grado:

Update your information and make sure the vehicle will fit on the auto transport

Olivia G. en

Grado:

El cliente no dejó un comentario.

Steven R. en

Grado:

Could use better signage, but the service was fantastic and the staff was very friendly. Unrelated to the location, I would recommend against doing the after hours drop off. We were charged "wrong location" fees for the blankets and dolly even though we were never given any indication that we were supposed to drop the equipment off at a different location. We're still waiting for this to be resolved as it amounted to $42 in extra fees.

Gary W. en

Grado:

Everything went well with drop off until guy at location unhooked the trailer and dragged the hitch accross the parking lot and then brought me the electrical hook up which he shredded and denied doing it right in front of me and said "Don't worry about it I will replace it". When I suggested that he just wrecked it right in front of his own eyes he said yah right. Seriously that blew a hole in the return. All other aspects of rental went well. Very disturbed by his carelessness and then make it seem like I did it??

Renee T. en

Grado:

El cliente no dejó un comentario.

Mark A. en

Grado:

The people here are super. Friendly, helpful, efficient -- a pleasure to deal with. Check-out and return could not have been better. I have rented here twice and both of the trucks I got were well-maintained and clean. A+ (and I don't give many A-pluses.)

Zach B. en

Grado:

El cliente no dejó un comentario.

Andrew G. en

Grado:

The location in Coralville iowa ruined my original reservation. It was for 8am, and the location didn't open until 9am. The person on site was extremely ruid, add stated, "we open at 9am idiot." I said, "I have a reservation at 8am", where the Uhaul employee stated, "no you don't." So I called big 10 and am extremely helpful and nice employee took care of what I needed. This is NOT the first time I have been treated ruidly by an employ there!