Comentarios de los clientes para BG Drive Thru

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de BG Drive Thru

Clasificación general:

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Colbon H.
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El cliente no dejó un comentario.

Dalton H.
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They did not have the furniture dolly. When I asked for it they were very rude and said I would have to call U-Haul and find one somewhere else's. We're not helpful at all.

Kaylene R.
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El cliente no dejó un comentario.

Crystal K.
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El cliente no dejó un comentario.

Vincent H.
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El cliente no dejó un comentario.

Kandi F.
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Friendly & great people. I'm renting from them again, very soon!!

Tracy W.
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El cliente no dejó un comentario.

Crystal G.
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Poor guy needed help .hes running a gas station amd the uhaul side

Dayton T.
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El cliente no dejó un comentario.

Alan T.
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Great customer service and very friendly! Thank you!

Benjamin D.
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El cliente no dejó un comentario.

Kerry H.
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El cliente no dejó un comentario.

Brittney R.
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El cliente no dejó un comentario.

Jason C.
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Couple minor things first, cargo trailer needed swept out had small rubber bushing debris scattered on floor, second although trailer in good operating order had severely rusted door handle assembly and both wheels. This should either be refurbished or replaced to continue the Uhaul brand name!

Strider E.
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Great customer service. Nice people. Very friendly

Salah H.
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El cliente no dejó un comentario.

Audrey N.
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Friendly service. Would recommend and use again.

Kimberley W.
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El cliente no dejó un comentario.

TERRI RENEE V.
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El cliente no dejó un comentario.

Jose V.
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Yes

John H.
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Best location in Weatherford Oklahoma very nice store

Casie C.
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El cliente no dejó un comentario.

Wayne P.
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The truck was not sweeped out the blankets were 2 big piles in the cargo bay.

Tonia R.
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Well I got a email that said I ordered the 26 truck. But I got the 20 foot truck. I told him I ordered but he said I order the 20 foot truck

Chris G.
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El cliente no dejó un comentario.

Kaylee B.
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El cliente no dejó un comentario.

Hamza J.
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Best U Haul Location in Weatherford oklahoma

lora T.
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Where I picked it up at was wonderful. The place I dropped it off at was very rude. She said we went over our miles and I dropped it off a day early. She was hateful didn't know she was going to have a drop off today and was rude not my fault her sign says open 7 days a week. Won't ever darken her doorway again.

Marcus R.
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El cliente no dejó un comentario.

Mendy Z.
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Great customer service

cody B.
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Everything was fine.

Annette H.
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We received the wrong number tailor with no paperwork. Only his word, that it could be returned anywhere in Tulsa or B.A. We were over an hour trying to drop off the trailer, but because of his mistake, we still don't know if it's ok. He should not be renting U-Haul

Geo K.
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Awesome friendly proprietor. Goes out his way to make you feel welcome. Highly recommended.

andy F.
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El cliente no dejó un comentario.

JAMES H.
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El cliente no dejó un comentario.

Christina M.
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Returned truck early with half a tank of gas, but still had to pay the extra mileage fee. When we picked up the truck initially, it had a quarter of a tank of gas and we filled it up completely. I wish we didn't have to pay the mile overage since it was returned with more gas than received with.

Phillip M.
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Hamza was amazing and very helpful! Saved us half a day!

Kathy P.
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El cliente no dejó un comentario.

Jet A.
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El cliente no dejó un comentario.

Mohammad S.
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Best people's great service very nice looking store love to go there and sent family and friend again again and again very help full

Mark W.
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Do NOT use BG Drive Thru in Weatherford, OK to pick up any UHaul at. I went to pick my rental up @ Scheduled time. UHaul did not recognize my card in the system as a debit card. Said it was a gift card. So they tried to charge me $236 when the rental was ONLY suppose to be $116 which included tax. NOWHERE on the UHaul website does it say anything about having to have a $100 deposit if they don't recognize a card. I recently got laid off from a job from a company that was funded in part by the federal government so I was using my unemployment benefits debit card to try to move my Daughter home after graduating from college. SHAME on you UHaul for not informing people that your system only recognizes certain cards. Well, this card can be used at THOUSANDS of locations as a debit OR credit but, apparently not with UHaul. SHAME on you haul for wasting my time that I could have spent with my Daughter and instead I'm having to go to Walmart to activate a money card that I was saving for my wife so she can visit her dying Grandmother in Idaho later this month just so I can move my Daughter home after she graduated. SHAME on you UHaul!!! SHAME!!! I FINALLY got the UHaul 15' Truck rented 2 1/2 hours after I was originally scheduled to pick it up. I was charged an extra $20 just so the man at BG Drive Through could even run my card on his machine. Plus the music was so loud in the store I couldn't hear him or even when I tried to talk to the UHaul people from OKC on the phone. Then my reservation details & starting milage get changed and created more problems when I returned the vehicle. HORRIBLE experience. If I ever rent from UHaul again; and that's a big IF; I will pay online when I make the reservation so I won't have to go though all of this. Should have paid online to begin with so I would've known UHaul only recognizes certain cards. SHAME on you UHaul for not letting people know and creating unnecessary stress and problems. SHAME on you!!!

William T.
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Wonderful help

Rodney T.
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El cliente no dejó un comentario.

Rick D.
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The man was TALKING to me with an ATTITUDE n DIDN'T appreciate the attitude.

WESLEY R.
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El cliente no dejó un comentario.

Daniel D.
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El cliente no dejó un comentario.

Mohammad S.
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Best service aver from the owner of this business Hamza did very good job he even offer chair and some water to my kid because he was not felling well Thank

stephenie B.
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El cliente no dejó un comentario.

Sherry E.
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The man was very friendly and helpful.

Phillip S.
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The guy renting the U-Haul to us was very nice. Very fast, git ya in n out.

JEAN PAUL E.
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El cliente no dejó un comentario.

Megan H.
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El cliente no dejó un comentario.

Randal J.
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El cliente no dejó un comentario.

Amanda G.
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The uhaul location didn't have my key available when i arrived on time to pick up the truck. The truck itself was there, but the gas station worker didn't know how to get the key out and also couldn‘t find my reservation. I had to come back an hour later when the manager(?) had arrived and could hand it over. Luckily i had planned extra time into my reservation and it didn't ruin my moving day schedule. The location on the main strip in Weatherford is much better.

John S.
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El cliente no dejó un comentario.

rebekah B.
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El cliente no dejó un comentario.

Brandy J.
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El cliente no dejó un comentario.

John N.
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Total opposite from the original location. Not very helpful. Had to disconnect trailer while he watched tv. Poor customer experience.

Robert C.
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El cliente no dejó un comentario.

Ronald E.
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The kid behind the counter was not very helpful. He did not come out and help, show us which trailer to use or how to use it. He could not print us a copy of the agreement, or a receipt for the payment so he sent it to my email and then ask if I got mail on my phone (which i don't) so I did not have proof that I had rented it till I got home. They called me after I had returned the trailer locally and ask me to verify which one I took so I had to go to return place to verify number on trailer. Over all it got the job done thus the yes answers but I was not very happy.

Krissi H.
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El cliente no dejó un comentario.

Kevin Y.
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El cliente no dejó un comentario.

JESSICA R.
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El cliente no dejó un comentario.

Stephanie Q.
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Horrible customer service. Had to call uhaul management just to get the correct order. Was originally told by the customer service personnel that the trailer was not ready until 10 am and I had to produce the email showing that it was guaranteed to be ready at 7am. When I did call and make the complaint, no compensation was given even though clearly stated on website.

Marlon D.
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Great service and friendly.

Peter A.
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El cliente no dejó un comentario.

regie D.
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Great experience

RON V.
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El cliente no dejó un comentario.

Jason B.
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El cliente no dejó un comentario.

John P.
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very helpful and friendly!!!

Shelia S.
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El cliente no dejó un comentario.

Samuel G.
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El cliente no dejó un comentario.

rakeem B.
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Great Experience

Mark C.
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The worker was incredibly friendly!

TIREY V.
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very helpful

Jason B.
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El cliente no dejó un comentario.

Christopher G.
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There's a charge on my bank account for $2.64 and $59.61. Which I don't know why there is two charges. When arrived the gentleman stated he did not have a dolly for use and that I had to pick it up at a different location. The gentleman asked every question that I already answered online to reserve so it took even longer to get it rented. Truck wasn't the cleanest when I got in it. When I returned the truck the gentleman asked me to go get the mileage from the truck odometer, so I did. Then asked if I put fuel in it and how much. I did put fuel in it totaling $15.00 for almost 5 gallons of fuel. It wasn't the best experience at all at this location. Next time I'm going to a different location for my Uhaul rental.

William M.
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The owner was very nice and courteous. Drop off was very simple.

Jonathan L.
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The person who helped me when I dropped off the U-haul truck was very friendly and helpful. In addition, the drop off was fast and smooth. I can think of no improvements to be made at this location.

Ron S.
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Great service during and after our move. Always available to assist. Great attitude as well.

Stefany P.
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The store owner was fantastic and had a great personality. He is so helpful and definitely goes above and beyond for his customers. BG's drive thru ROCKS!!!!!!!!!!!!

Holley B.
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El cliente no dejó un comentario.

Dong Man K.
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Not very professional. renter need to stop work for me because he need to take care other business. Printer broken. Renter even didn't provide me a contract. Renter needed my help to put hitch. It takes total 40 min to check-in and out. I would just say do not go to this place.

Cody W.
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El cliente no dejó un comentario.

Jim L.
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El cliente no dejó un comentario.

Cheri M.
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El cliente no dejó un comentario.

Travis J.
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El cliente no dejó un comentario.

Robert K.
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Rented a small (8x10) trailer on May 26th from the BG Drive thru location. To begin with the owner of BG Drive thru wasn't very helpful at all, put out that he had to step outside to even check what size trailer he had available, and when asked what size hitch it used, his reply was "oh, the normal one" ( granted, he was running the Uhaul, storage units and his convenience store by his self) I had reserved the trailer online, when I went to pick it up he had problems with the forms, said the online part always messes things up. Finally got that straightened out. So we go out to get the trailr and hook it to my truck, he drops the trailer on the hitch ball and says "there ya go, have a good trip" he didn't tighten the ball hitch, didn't hook up the trailer lights much less check to see if they worked (They didn't, had to repair the lights wiringmyself on the side of the road because of an intermittent open wire) Returning the trailer the next day was uneventful. But did notice that somehow I had two sets of pending charges for the trailer rental. Was told the "extra" charge was a computer error and would just fall off in a few days. Well, 12 dats later and the "pending charge" is still there..

TONY N.
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I was told one price over the phone then charged another price when I picked up dolly.

travis M.
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The place to return the trailer was very unsafe and on a hill which caused me to scratch my pickup returning the trailer where designated. Once the trailer was returned I was assured all the paperwork was finished and taken care of by the franchise owner but later received a call from someone from u-Hal wondering when I would be returning the trailer.

Joshua H.
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Finding a parking spot for the truck wa a little difficult, but the staff was extremely pleasant and helpful.

Jonathan S.
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The truck was well below a quarter tank of gas. It was almost on empty. Other than that I was very satisfied with it.

MICHAEL H.
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El cliente no dejó un comentario.

Patrick M.
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See above

Alan W.
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Again, no A/C or at least it wasn't running. Attendant was foreign, hard to understand and wasn't even there at first. Came driving up honking his horn, then when asked where to I park the truck...he just said over there. ?? Had to ask again so he'd point...

kim P.
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El cliente no dejó un comentario.

ISIDDRO H.
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El cliente no dejó un comentario.

TIM P.
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The location is terrible. The employee that answered the phone spoke the English language very poorly and I couldn't hardly understand a word he was saying. Thankfully, I found the place after searching for a while because the address is hard to find.

JACK R.
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Lower the price, it should not cost 3 times as much to rent a car dolly as it does for a enclosed trailer

Abdullah A.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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