Customer Reviews for Betty Beaver's Fuel Station
(U-Haul Neighborhood Dealer)

32 reviews

224 County Hwy 48   Otego, NY 13825

(607) 988-3039

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: 8 am - 12 pm

Services at this Location:

Contact Us

(607) 988-3039

224 County Hwy 48
Otego, NY 13825

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: 8 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

TODD D. 
Rating:
5.0

Overall it was a wonderful u-haul experience! Bravo!!!

PATRICKA W. 
Rating:
5.0

Only there a couple minutes, but transaction was quick and efficient.

PHYLLIS D. 
Rating:
1.0

This location is a gas station and they seemed too busy to help me when I picked up. When I returned the trailer, the young woman just rolled her eyes, then couldn't get her U haul lap top to work, so checked me out on her I phone. She rudely told me to just disconnect the trailer…. No assistance at all.

Cynthia S. 
Rating:
3.0

Customer did not leave a comment.

Bruce R. 
Rating:
5.0

Customer did not leave a comment.

GHASSANK E. 
Rating:
4.0

Customer did not leave a comment.

Mitchell W. 
Rating:
4.0

Customer did not leave a comment.

Douglas B. 
Rating:
5.0

Customer did not leave a comment.

Steven B. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
4.0

Customer did not leave a comment.

Donald M. 
Rating:
4.0

Customer did not leave a comment.

TRACIEE D. 
Rating:
3.0

Uhaul was parked next to a ledge and behind another Uhaul so it was a challenge getting it out. Front desk woman wasn't very helpful. The air-conditioning stopped working towards the end of the trip.

Kenneth B. 
Rating:
5.0

The sir who took care of u-haul just clocked our and he STILL went out of his way to help me. I didnt know where to park and he informed me of wherr to park. He was very polite and patient. Thank you to all the workers working at Betty beaver.

Kaitlyn L. 
Rating:
5.0

Customer did not leave a comment.

Edwin G. 
Rating:
3.0

Customer did not leave a comment.

Edwin G. 
Rating:
5.0

Customer did not leave a comment.

Edwin G. 
Rating:
2.0

The trailer was not swept out and had trash inside. It was also missing the pigtail for the lights which I had to go to another location to get because he didn't have one there.

Jeffery T. 
Rating:
3.0

Location was fine but I wanted a one way rental. I even confirmed with person at location. After dropping off things in Baltimore , I was told I had to return to same location or get charged a fee. I had to pay extra toll costs and extra gas dragging it back.

Francis T. 
Rating:
2.0

Customer did not leave a comment.

PAUL M. 
Rating:
5.0

Was a pleasure to return it at this location conveinant n person was very friendly.

William Q. 
Rating:
3.0

Customer did not leave a comment.

Kim A J. 
Rating:
3.0

I didn't actually CHOOSE this location to pick up. I had requested to pick up U Haul at another location, but was forced to pick-up here...16 miles from my requested location. Don't understand why U-Haul can't actually fill reservation where requested - why offer pick-up at a location you can't actually pick up at?? Attendant at station was rude and not helpful. He actually made me wait while he cleaned counters, etc. - not cleaning an emergency spill...just random cleaning.

Kristopher H. 
Rating:
4.0

Customer did not leave a comment.

Paul H. 
Rating:
1.0

I was charged an extra day even though I returned 30 minutes early. The drop-off location has not responded to my email to remove the charge

Erin P. 
Rating:
3.0

Customer did not leave a comment.

Jed B. 
Rating:
2.0

Have an hourly rate. I used this dolly for 1 hour and was still charged a full days rate. That is just wrong.

JAMES H. 
Rating:
5.0

Customer did not leave a comment.

Mitch B. 
Rating:
3.0

very kind person and helpful and efficient

Wilson P. 
Rating:
5.0

Customer did not leave a comment.

Donald L. 
Rating:
4.0

Customer did not leave a comment.

Frank C. 
Rating:
5.0

Customer did not leave a comment.

Patricia F. 
No reviews have been submitted for this location.

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