Only there a couple minutes, but transaction was quick and efficient.
PHYLLIS D.
Customer Reviews for Betty Beaver's Fuel Station
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
This location is a gas station and they seemed too busy to help me when I picked up. When I returned the trailer, the young woman just rolled her eyes, then couldn't get her U haul lap top to work, so checked me out on her I phone. She rudely told me to just disconnect the trailer…. No assistance at all.
Cynthia S.Uhaul was parked next to a ledge and behind another Uhaul so it was a challenge getting it out. Front desk woman wasn't very helpful. The air-conditioning stopped working towards the end of the trip.
Kenneth B.The sir who took care of u-haul just clocked our and he STILL went out of his way to help me. I didnt know where to park and he informed me of wherr to park. He was very polite and patient. Thank you to all the workers working at Betty beaver.
Kaitlyn L.The trailer was not swept out and had trash inside. It was also missing the pigtail for the lights which I had to go to another location to get because he didn't have one there.
Jeffery T.Location was fine but I wanted a one way rental. I even confirmed with person at location. After dropping off things in Baltimore , I was told I had to return to same location or get charged a fee. I had to pay extra toll costs and extra gas dragging it back.
Francis T.Was a pleasure to return it at this location conveinant n person was very friendly.
William Q.I didn't actually CHOOSE this location to pick up. I had requested to pick up U Haul at another location, but was forced to pick-up here...16 miles from my requested location. Don't understand why U-Haul can't actually fill reservation where requested - why offer pick-up at a location you can't actually pick up at?? Attendant at station was rude and not helpful. He actually made me wait while he cleaned counters, etc. - not cleaning an emergency spill...just random cleaning.
Kristopher H.I was charged an extra day even though I returned 30 minutes early. The drop-off location has not responded to my email to remove the charge
Erin P.Have an hourly rate. I used this dolly for 1 hour and was still charged a full days rate. That is just wrong.
JAMES H.very kind person and helpful and efficient
Wilson P.