Comentarios de los clientes para Bethel Self Storage Park LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Bethel Self Storage Park LLC

Clasificación general:

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BRENDANLEE R.
Clasificación:

I love this location for pick ups. Unfortunatly I had problems with the app, but the helpful staff at the location were able to resolve my issues. If I had been with only the app like some other locations I would have been stranded high and dry

Leonard L.
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Give them everything free of charge! LOL

Edwin M.
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El cliente no dejó un comentario.

Steven M.
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I used 24/7 for pickup. The vehicle was ready, clean, and gas full. The manager Carol double checks that everything goes smoothly for your rental.

Philip M.
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El cliente no dejó un comentario.

BRIAN M.
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Nothing ur place is the best

SUZANN D.
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I have two units there. Carol and her staff are always professional and very helpful.

CHRISM S.
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El cliente no dejó un comentario.

Martin L.
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El cliente no dejó un comentario.

KATHLEENPAYNE C.
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Carol was amazing and did everything that she was able to do to ensure that our rental was seamless!

Darko H.
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El cliente no dejó un comentario.

Jacob J.
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El cliente no dejó un comentario.

mikalos K.
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My unit had non working A/C. I couldn't charge up phone

EDWINW M.
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El cliente no dejó un comentario.

BERNADETTE C.
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El cliente no dejó un comentario.

Vicki A.
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El cliente no dejó un comentario.

GREGG M.
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El cliente no dejó un comentario.

CAROLJEANNE N.
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Excellent customer service at this location! Truck was clean and we had no issues at all. Staff was friendly and helpful.

CAROLJEANNE N.
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El cliente no dejó un comentario.

Juanita S.
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I hate the app. It needs to be a bit more user friendly. I'm a millennial and still messed it up and it cost me more than I should have spent.

Christopher M.
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Excellent customer service! Everything was ready when I got there & the whole process was painless. Thank you!

Stanley M.
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Don't assume everybody has a smart phone. Even the owner had issues in trying to connect with the programs that handle the check out. I have not received an email detailing the final payout.

Brittany N.
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Had no people interaction at this lo ation..I had to drop keys off in a box and not even know if they got them till I got my receipt..

Douglas J.
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There's nothing to be changed the place was enormous very easy driving the truck around parking was wide open

James L.
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Retrieving the truck was for IT reasons something of a nightmare. I had been receiving emails all day long from Uhaul asking me to verify my account, which I did, multiple times. When it came time to do the pickup, these problems continued. Had it not been for the sudden appearance of someone in the store (this was after hours), we would have had to abandon the attempts to actually drive away in the truck. The truck itself was a dream and if you can solve your IT problems, it will be perfect!!! Thank you.

Adrian J.
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Everything went very smoothly, the management and staff were very friendly, helpful and accommodating. Was very satisfied.

Dan I.
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El cliente no dejó un comentario.

Jason J.
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El cliente no dejó un comentario.

john K.
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Your 24/7 is terrible! This is the second time that I have pre-scheduled a carefully timed pick (with four hourly paid assistants). only to have the app and Uhaul casually change the pick up location to a location far away causing me to pay extra for gas, labor and losing hours on the project as well as additional charged mileage. I will NEVER pick up a Uhaul vehicle using the 24/7 app. Never! I either pick it up from a human or I will use another rental company. The return process using this app is just as odious. Uhaul makes the renter do a long list of tasks that were once done by the Uhaul paid staff. Now they make the renter do it AND Uhaul charges the renter an additional 20$ if you don't do it. The nerve! Do it your self and stop putting your clients to work!

Andrei D.
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El cliente no dejó un comentario.

Shana P.
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El cliente no dejó un comentario.

Barry S.
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store opened late and desk person had problems getting key from lockbox. She seemed confused, and I had to meet someone 35 miles away and was late.

Yoel F.
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El cliente no dejó un comentario.

Andrea R.
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Be open during operating hours. Was difficult to do business because office was closed many times during business hours posted to the public as 'open' hours.

Susana K.
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Service was excellent. Everything was well communicated. The vehicle was clean. I recommend Bethel Self Storage as a business with the highest of standards.

Edward B.
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El cliente no dejó un comentario.

Susan S.
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El cliente no dejó un comentario.

Olga N.
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It would be good to have some handyman to help with loading or unloading... Of course for extra cost. Thank You . Olga

Sandra G.
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Is was pleasant there . The works were friendly and nice so was the owner . Had a great experience there .

Shmuel S.
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El cliente no dejó un comentario.

John C.
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Carol was very nice with the setup

Patricia M.
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I'm sorry for the bad review but I've been waiting for someone to contact me since July 5, 2019 regarding contract number 24694137 I would really like someone to call me back at 845-720-2107

Becky B.
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El cliente no dejó un comentario.

SHIMON F.
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Everything at this location is amazing. Quick clean and super friendly. Highly recommended.

mary C.
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Bethel self storage was great. However I would NEVER recommend anyone rent a uhaul. This is hands down the worst company I've ever dealt with.

Yakov R.
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El cliente no dejó un comentario.

Warren C.
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El cliente no dejó un comentario.

Robert A.
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El cliente no dejó un comentario.

Olga N.
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You prorate the days of the month for your advantages. I was told that you will charge me for a full month storage, even if I will leave in the middle of the month. ?

Rosemary W.
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El cliente no dejó un comentario.

James W.
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El cliente no dejó un comentario.

ANNA M.
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El cliente no dejó un comentario.

Jeanne R.
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El cliente no dejó un comentario.

Roberta O.
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It was a Sunday when I picked up the vehicle and I was a little confused as to how to get the key. I did not realize that I had to log on to UHaul beforehand in order to let them know I was there? It was not clear to me and I would have liked some written instructions from UHaul to guide me. Also, same with the return as I returned it on the same day and there was no attendant. Written instructions would have been helpful. Otherwise, all was fine.

Jade A.
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El cliente no dejó un comentario.

JOANE N.
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El cliente no dejó un comentario.

Daniel O.
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El cliente no dejó un comentario.

Besir U.
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El cliente no dejó un comentario.

Bill H.
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El cliente no dejó un comentario.

roger K.
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El cliente no dejó un comentario.

Frederick S.
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Everything was great. . . VICKI is a wonderful person. . .

Richard G.
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El cliente no dejó un comentario.

John J. B.
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Excellent service. Everyone was great! I would return to this location every time if I could. Thank you for all your help!

Scott H.
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The Bethel location was great; however, it was no the location I requested to pick up the trailer from. It was MUCH farther away and very inconvenient. All of the staff at the location were amenable; however all of the U Haul representatives I talked to over the phone were super unhelpful. I paid . lot for the trailer, reserved it well in advance and still do not know why I was not able to get it at the preferred location. I will not be using Uhaul again.

Melanie C.
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The rental was not back. Had to wait 3 hrs.

Marguerita C.
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Having a good attitude .. makes a difference. It was Excellent.

howard D.
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El cliente no dejó un comentario.

Michael N.
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El cliente no dejó un comentario.

Sherri R.
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El cliente no dejó un comentario.

ed F.
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El cliente no dejó un comentario.

Philip M.
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El cliente no dejó un comentario.

Mariusz Z.
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Last minute notification about changed pick up location (additional 30 minutes drive from location I requested). I needed trailer at 8 am but new location is open at 9 am. Electric wires were to short and I couldn't connect to ma van (in U-haul location I couldn't get any extension or adapter) so I had to drive without lights to to car store to buy light extension/adapter wires which took additional hour. So I was late around 3 hours because of below average service.

frank S.
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El cliente no dejó un comentario.

John B.
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Over all very good I would recommend this location to any one.

William W.
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The Place was very nice and I was very happy with the service.

IAN JOSEPH S.
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El cliente no dejó un comentario.

howard D.
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El cliente no dejó un comentario.

Vivian A.
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The company is a mess. I would not recommend using uhaul because of how unorganized everything is. However, the location where I went the staff was very nice.

Brandon S.
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El cliente no dejó un comentario.

KEN M.
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El cliente no dejó un comentario.

Shimon K.
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El cliente no dejó un comentario.

keith W.
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El cliente no dejó un comentario.

howard D.
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El cliente no dejó un comentario.

Hyla B.
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People are very nice there.

Brian K.
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Women at desk had no idea what she was doing. Told us she was just a fill in for the day

joan J.
Clasificación:

The truck was mechanically well maintained with adequate fuel, although, the rh lighter socket did not work. However we were able to utilize one of the 2 other sockets for my husbands oxygen concentrator. Because of a severe storm, and the office was closed because of power outages when we returned the truck, we were unable to notify the office staff of this problem along with the excessive soil that we had found on the floor of the cab. This is one of the locations in western Sullivan County, NY with trouble providing sufficient 15 and larger trucks.

Djordje Z.
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El cliente no dejó un comentario.

Pax W.
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El cliente no dejó un comentario.

mike F.
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El cliente no dejó un comentario.

Terry S.
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El cliente no dejó un comentario.

JOE R.
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everything was perfect.

roger K.
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El cliente no dejó un comentario.

Cody O.
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El cliente no dejó un comentario.

PASCAL B.
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El cliente no dejó un comentario.

GAETANO M.
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Was over charged for the mileage

Robert H.
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El cliente no dejó un comentario.

Elizabeth J.
Clasificación:

Advertising something for $19.99 per day that actually cost me just under $200 is a bit demoralizing. Yes, I dropped it off somewhere other than where I rented it. Yes, I had to have insurance added because I don't have a car/my own insurance. Still--that's quite a leap upward.

JASON B.
Clasificación:

Both guy help me out today thank you 5*

Steven P.
Clasificación:

Couldn't be better. Everything was ready, clean, warmed up (!) and close to home.

No se han enviado comentarios para esta ubicación.

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